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SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549


FORM 10-K


ý

ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 2001

OR

o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Commission File Number 000-32085


ALLSCRIPTS HEALTHCARE SOLUTIONS, INC.
(Exact name of registrant as specified in its charter)

Delaware
(State or other jurisdiction of
incorporation or organization)
  36-4392754
(I.R.S. Employer
Identification No.)

2401 Commerce Drive, Libertyville, Illinois 60048
(Address of principal executive offices and zip code)

(847) 680-3515
(Registrant's telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act: None

Securities registered pursuant to Section 12(g) of the Act:

Title of Class
Common Stock, $0.01 par value per share


        Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ý    No o

        Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.    o

        The aggregate market value of the voting and non-voting common stock held by non-affiliates of the registrant as of March 15, 2002 was approximately $136,453,000. The number of outstanding shares of the registrant's Common Stock as of that date was 38,027,693.

        Documents Incorporated by Reference: Portions of the Proxy Statement for the 2002 annual stockholders meeting are incorporated by reference into Part III.





ALLSCRIPTS HEALTHCARE SOLUTIONS, INC.


TABLE OF CONTENTS TO
2001 ANNUAL REPORT ON FORM 10-K

Item

   
  Page
PART I    
1.   Business   1
2.   Properties   6
3.   Legal Proceedings   6
4.   Submission of Matters to a Vote of Security Holders   7

PART II

 

 
5.   Market for Registrant's Common Equity and Related Stockholder Matters   8
6.   Selected Financial Data   8
7.   Management's Discussion and Analysis of Financial Condition and Results of Operations   10
7A.   Quantitative and Qualitative Disclosures About Market Risk   32
8.   Financial Statements and Supplementary Data   33
9.   Changes in and Disagreements with Accountants on Accounting and Financial Disclosure   67

PART III

 

 
10.   Directors and Executive Officers of the Registrant   68
11.   Executive Compensation   68
12.   Security Ownership of Certain Beneficial Owners and Management   68
13.   Certain Relationships and Related Transactions   68

PART IV

 

 
14.   Exhibits, Financial Statement Schedules and Reports on Form 8-K   69
    Signatures   70

        Effective January 8, 2001, Allscripts, Inc. acquired Channelhealth Incorporated, and each became a wholly owned subsidiary of a new holding company, Allscripts Healthcare Solutions, Inc., which was originally incorporated in Delaware as Allscripts Holding, Inc. on July 11, 2000. As a result of the merger transaction, each outstanding share of Allscripts, Inc. common stock was converted into one share of Allscripts Healthcare Solutions, Inc. common stock. Allscripts, Inc. no longer files reports with the Securities and Exchange Commission, and its common stock is no longer listed on the Nasdaq National Market; however, Allscripts Healthcare Solutions, Inc. does file reports with the Securities and Exchange Commission, and its common stock is listed on the Nasdaq National Market under the symbol "MDRX". In this report, "we", "us", "our" and "Allscripts", when referring to events prior to January 8, 2001, refer to our wholly owned subsidiary and predecessor, Allscripts, Inc., and, when referring to subsequent time periods, refer to Allscripts Healthcare Solutions, Inc. and its wholly owned subsidiaries, including Allscripts, Inc. and Channelhealth Incorporated, unless the context indicates otherwise.

        TouchScript® and TeleMed® are registered trademarks of Allscripts, Inc., Channelhealth® is a registered trademark of Channelhealth Incorporated, and PATIENT ED® is a registered trademark of Medifor, Inc. Other trademarks of Allscripts Healthcare Solutions, Inc. or one of its wholly owned subsidiaries used in this report include: Allscripts™, Clinical Works Modules™, e-Detailing™, FirstFill™, HealthFrame™, Integration Professional™, Physician Channel™, Physician Homebase™, Physicians Interactive™, Pocket Library™, TouchWorks™ and mEMR™. All other trademarks, brand marks, trade names and registered marks used in this report are trademarks, brand marks, trade names or registered marks of their respective owners. Allscripts Healthcare Solutions, Inc. and its wholly owned subsidiaries own a number of additional trademarks, including registered trademarks, that are not referenced in this report.



PART I

Item 1.    Business

General

        We provide decision support solutions for physicians that are designed to improve the quality and cost effectiveness of healthcare. Our technology-based approach focuses on the point of care, where prescriptions and many other healthcare transactions originate, and creates an electronic dialogue between physicians and other participants in the healthcare delivery process, including patients, pharmacies, managed care organizations and pharmaceutical manufacturers. We believe physicians find our solutions attractive because incorporating these solutions into their office work flow can increase efficiency and profitability, reduce errors and improve the quality of patient care.

        Our products are designed to provide real time information to enable better clinical decisions, streamline the care process to improve physician productivity, enhance the physician-patient relationship, and provide a measurable return on investment. We currently offer products in three categories: point-of-care decision support solutions, prepackaged medications and physician education. Our TouchWorks software enables physicians to automate the most common clinical activities, including prescribing, dictation, charge capture, lab orders and results, patient education, and clinical notes. Our Physicians Interactive e-Detailing product enables healthcare professionals to learn about new healthcare products through the Internet and other multimedia technology. We also sell our prepackaged medications to physicians so they can offer their patients the convenience of receiving prescription medications in the physician's office.

Recent Developments

        Since January 2001, we have made a significant acquisition and restructured our business to focus on areas that we believe hold the most promise for future profitability.

The Allscripts Solution

        Through our own internal development efforts and acquisitions, we have developed a variety of point-of-care solutions that enable physicians to provide higher quality healthcare and deliver it more cost effectively. Our TouchWorks software seamlessly integrates technology into the entire healthcare delivery process. The TouchWorks modules are accessed using wireless handheld or desktop workstation devices to automate prescribing, dictation, charge capture, documentation, orders and results, patient education and structured notes. The modules can be combined with a comprehensive tasking tool that helps physicians organize their practice flow. The modular approach allows physicians to start with a single application and evolve over time to a complete mobile and modular electronic medical record, which we refer to as mEMR.

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        We currently have products that provide physicians with access to real-time information such as potential drug interactions and prior adverse reactions during the prescribing process. Our current products also enable physicians to learn more about the latest medications and new indications whenever it is convenient for them, seven days a week, 24 hours a day. Physicians can also acquire and access via our wireless handheld device clinical reference books that contain important medication data. Using our products, our clients can now also set up personal, secure webpages for their patients, through which they can communicate additional information on medical condition and engage in an electronic dialog. We intend to continue to enhance our current offerings by integrating new products and services that address other aspects of the physician's daily work flow.

        We believe that the best way to improve the care management process is by focusing and automating the most labor intensive, time consuming aspects of care delivery—writing prescriptions, dictating notes, accessing reference material and capturing charges. Having these modules available on a handheld, wireless device that offers real time connectivity, combined with our FirstFill option, which provides medication fullfilment at the point of care, enables us to provide an attractive set of benefits to our customers:

Competitive Advantage

        We believe that we have several advantages over our current and potential competitors:

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Current Products and Services

        TouchWorks is our point-of-care clinical productivity solution for physician groups. An evolution of the ChannelHealth Clinical Works Modules, TouchWorks modules address a critical set of clinical functions within the physician office—from task management and triage routing, dictation, transcription and documentation management, to medication management and dispensing, ambulatory orders and results review.

 
   
   
  Available on
Products/Modules

   
   
  Description
  Features
  Desktop
  PDA
TouchWorks                
  Physician Homebase   Internet portal providing real time access to practice management and clinical functions   Links to clinically relevant content and continuing medical education   X    
 
Workflow

 

Office automation and work-flow integration tools

 

Task lists for the physicians and their support teams

 

X

 

 
 
Charge

 

Automated encounter form

 

Easy to use template design

 

X

 

X
 
Dictate/Document

 

Electronic dictation and document management

 

On-line tracking, viewing and printing capabilities

 

X

 

X
 
Rx+

 

Medication management and prescription communication for ambulatory patients

 

Drug utilization review and plan-specific formulary checking

 

X

 

X
 
Result

 

Display of clinical results and text documents

 

Online result retrieval

 

X

 

 
 
Order

 

Ordering of diagnostic tests, supplies and other patients

 

Online ordering items for ambulatory

 

X

 

 
 
Note

 

Structured clinical note creation and editing

 

Note creation and management

 

X

 

 
 
Pocket Library

 

Electronic clinical reference

 

Framework to add content easily

 

 

 

X

Allscripts FirstFill

 

Medication fullfillment at the point of care

 

Inventory management Online adjudication

 

X

 

X

e-Detailing

 

Internet-based drug education for physicians

 

Interactive education sessions

 

X

 

 

Competition

        Our industry is intensely competitive, rapidly evolving and subject to rapid technological change. A number of the companies that offer products or services that compete with one or more of our

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products or services have greater financial, technical, product development, marketing and other resources than we have. These organizations may be better known and may have more customers than we have. We may be unable to compete successfully against these organizations. We believe that we must gain significant market share with our products and services before our competitors introduce alternative products and services with features similar to ours.

        We believe that there are no competitors in providing decision support solutions to physicians that offer a comprehensive solution with ease of use, accessibility, information content and financial opportunity for physicians comparable to ours. However, several organizations offer components that overlap with certain components of our solutions and may become increasingly competitive with us in the future.

        We face competition from several types of organizations, including the following:

        While many of these types of organizations are potential competitors, we believe that there are opportunities to establish strategic relationships, alliances or distribution agreements with some of them, and we intend to pursue these opportunities selectively. In addition, we expect that major software information systems companies and others specializing in the healthcare industry may offer products or services that are competitive with components of our solutions.

Governmental Regulation

        As a participant in the healthcare industry, our operations and relationships are regulated by a number of federal, state and local governmental entities.

        The use of our software by physicians to perform electronic prescribing, electronic routing of prescriptions to pharmacies and dispensing is governed by state and federal law. States have differing prescription format requirements, which we have programmed into our software. Many existing laws and regulations, when enacted, did not anticipate methods of e-commerce now being developed. While Federal law and the laws of many states permit the electronic transmission of prescription orders, the laws of several states neither specifically permit nor specifically prohibit the practice. Given the rapid growth of e-commerce in healthcare, and particularly the growth of the Internet, we expect the remaining states to directly address these areas with regulation in the near future.

        Physician dispensing of medications for profit is allowed in all states except Utah and is prohibited, subject to extremely limited exceptions, in Massachusetts, Montana and Texas. In addition, New York and New Jersey allow physician dispensing of medications for profit, but limit the number of days' supply of all medications, subject to limited exceptions, that a physician can dispense. Several other states limit the number of days' supply of controlled substances that a physician may dispense. Many of the states allowing physician dispensing for profit have regulations relating to licensure, storage, labeling, record keeping and the degree of supervision required by the physician over support personnel who assist in the non-judgmental tasks associated with physician dispensing, like retrieving medication bottles and affixing labels. We regularly monitor these laws and regulations, in consultation with the governing agencies, to assist our customers in understanding compliance requirements of applicable laws and regulations.

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        Congress enacted significant prohibitions against physician self-referrals in the Omnibus Budget Reconciliation Act of 1993. This law, commonly referred to as "Stark II," applies to physician dispensing of outpatient prescription drugs that are reimbursable by Medicare or Medicaid. Stark II, however, includes an exception for the provision of in-office ancillary services, including a physician's dispensing of outpatient prescription drugs, provided that the physician meets the requirements of the exception. We believe that the physicians who use our TouchWorks system or dispense drugs distributed by us are doing so in material compliance with Stark II, either pursuant to the in-office ancillary services exception or another applicable exception.

        As a repackager and distributor of drugs, we are subject to regulation by and licensure with the Food and Drug Administration (FDA), the Drug Enforcement Agency (DEA) and various state agencies that regulate wholesalers or distributors. Among the regulations applicable to our repackaging operation are the FDA's "current good manufacturing practices." We are subject to periodic inspections of our facilities by regulatory authorities, and adherence to policies and procedures for compliance with applicable legal requirements. Because the FDA's current good manufacturing practices were designed to govern the manufacture, rather than the repackaging, of drugs, we face legal uncertainty concerning the application of some aspects of these regulations and of the standards the FDA will enforce.

        As a distributor of prescription drugs to physicians, we and our customers are also subject to the federal anti-kickback statute, which applies to Medicare, Medicaid and other state and federal programs. The statute prohibits the solicitation, offer, payment or receipt of remuneration in return for referrals or the purchase of goods, including drugs, covered by the programs. The anti-kickback law provides a number of exceptions or "safe harbors" for particular types of transactions. We believe that our arrangements with our customers are in material compliance with the anti-kickback statute and relevant safe harbors. Many states have similar fraud and abuse laws, and we believe that we are in material compliance with those laws.

        As part of our services provided to physicians, our system will electronically transmit claims for prescription medications dispensed by a physician to many patients' payers for immediate approval and reimbursement. Federal law provides that it is both a civil and a criminal violation for any person to submit a claim to any payer, including, for example, Medicare, Medicaid and all private health plans and managed care plans, seeking payment for any services or products that overbills or bills for items that have not been provided to the patient. We believe that we have in place policies and procedures to assure that all claims that are transmitted by our system are accurate and complete, provided the information given to us by our customers is also accurate and complete.

        Existing federal and state laws and regulations regulate the disclosure of confidential medical information, including information regarding conditions like AIDS, substance abuse and mental illness. In addition, the U.S. Department of Health and Human Services pursuant to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) has published the federal regulation entitled Standards for Privacy of Individually Identifiable Health Information (the Privacy Rule) regarding the disclosure of confidential medical information. Most entities subject to that regulation must be in compliance by April 14, 2003. As part of the operation of our business, our customers do provide to us patient-identifiable medical information related to the prescription drugs that they prescribe and other aspects of patient treatment. We believe that we have policies and procedures to assure that any confidential medical information we receive is handled in a manner that complies with all federal and state confidentiality requirements.

History

        Allscripts was initially organized to repackage and sell pharmaceuticals to physicians for dispensing to their patients. When the current management team arrived at Allscripts in late 1997, it recognized the need for a new set of medication management solutions. The communication capabilities offered by

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the Internet, paired with our existing relationships with managed care organizations and with physicians, enabled us to create a new set of tools for the physician with a first-to-market advantage. Management immediately refocused Allscripts on information technology products rather than solely dispensing repackaged pharmaceuticals. In recent years, we have invested heavily in Internet and client/server software development to capture and leverage the value of electronic information to all parties in the healthcare equation: patients, physicians, managed care organizations, pharmacies and pharmaceutical manufacturers.

Backlog

        At December 31, 2001, backlog totaled approximately $30,000,000. Approximately $11,000,000 of the backlog is not expected to be realized during 2002.

Employees

        As of February 28, 2002, we employed 366 persons on a full-time basis, including 147 in customer service and support, 56 in general and administrative, 57 in sales and marketing, 41 in production and warehousing and 65 in product development. None of our employees is a member of a labor union or is covered by a collective bargaining agreement. We believe we have excellent relations with our employees.

Geographic Areas

        All of our revenue is derived from customers located in the United States. All of our long-lived assets are located in the United States.


Item 2.    Properties

        Our executive offices and state-of-the-art repackaging facilities are located in Libertyville, Illinois, in approximately 80,000 square feet of space under a lease that expires in June 2004. We lease space for two separate, smaller repackaging facilities in Grayslake, Illinois, under a lease that expires in June 2002. We also maintain two other offices for sales, marketing, operations and development efforts in Port Townsend, Washington, with approximately 4,600 square feet combined under leases expiring in July 2002 and March 2003, respectively, and in Burlington, Vermont, with approximately 15,000 square feet under a lease that expires in January 2006. We believe that our facilities are adequate for our current operations.


Item 3.    Legal Proceedings

        Allscripts is a defendant in over 2,000 multi-defendant lawsuits brought by over 3,000 claimants involving the manufacture and sale of dexfenfluramine, fenfluramine and phentermine. The majority of these suits were filed in state courts in Texas beginning in August 1999. The plaintiffs in these cases claim injury as a result of ingesting a combination of these weight-loss drugs. In each of these suits, Allscripts is one of many defendants, including manufacturers and other distributors of these drugs. Allscripts does not believe it has any significant liability incident to the distribution or repackaging of these drugs, and it has tendered defense of these lawsuits to its insurance carrier for handling. In addition, Allscripts has been indemnified by the primary manufacturer of the drugs at issue in these cases. In addition, while Allscripts has not yet conducted a review of all of the Texas suits, physician dispensing is generally prohibited in Texas and Allscripts has never distributed these drugs in Texas. Allscripts believes that it is unlikely that it is responsible for the distribution of the drugs at issue in many of these cases. The lawsuits are in various stages of litigation, and it is too early to determine what, if any, liability Allscripts will have with respect to the claims made in these lawsuits. If Allscripts' insurance coverage in the amount of $16,000,000 per occurrence and $17,000,000 per year in the

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aggregate and its indemnity from the drug manufacturer is inadequate to satisfy any resulting liability, Allscripts will have to defend these lawsuits and be responsible for the damages, if any, that Allscripts suffers as a result of these lawsuits. Allscripts does not believe that the outcome of these lawsuits will have a material adverse effect on its financial condition, results of operations or cash flows.

        In addition, we are involved in litigation incidental to our business from time to time. We are not currently involved in any litigation in which we believe an adverse outcome would have a material adverse effect on our business, financial condition, results of operations or prospects.


Item 4.    Submission of Matters to a Vote of Security Holders

        None.

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PART II

Item 5.    Market for Registrant's Common Equity and Related Stockholder Matters

Public Market for Common Stock

        Our common stock has been quoted on the Nasdaq National Market under the symbol "MDRX" since January 9, 2001. From July 23, 1999 until that time, the stock of Allscripts, Inc. traded on the Nasdaq National Market under the same symbol. Prior to July 23, 1999, there was no public market for the common stock. The following table sets forth, for the periods indicated, the high and low closing prices per share of the common stock of Allscripts Healthcare Solutions, Inc. and Allscripts, Inc. for the applicable periods as reported on the Nasdaq National Market.

 
  High
  Low
Year Ended December 31, 2000            
  First Quarter   $ 86.00   $ 44.63
  Second Quarter   $ 50.00   $ 21.88
  Third Quarter   $ 29.31   $ 13.13
  Fourth Quarter   $ 18.13   $ 6.00
Year Ended December 31, 2001            
  First Quarter   $ 11.66   $ 4.63
  Second Quarter   $ 9.00   $ 3.77
  Third Quarter   $ 7.52   $ 3.50
  Fourth Quarter   $ 4.23   $ 2.20
Year Ended December 31, 2002            
  First Quarter (through March 15, 2002)   $ 6.00   $ 3.15

        On March 15, 2002, we had 383 holders of record of common stock. We have never declared or paid cash dividends on our common stock. We currently intend to retain all available funds and any future earnings for use in the operation and expansion of our business and do not anticipate paying any cash dividends in the foreseeable future.


Item 6.    Selected Financial Data

        You should read the selected consolidated financial data shown below in conjunction with "Management's Discussion and Analysis of Financial Condition and Results of Operations" and our consolidated financial statements and related notes included elsewhere in this report. The consolidated statements of operations data for the years ended December 31, 2001 and 2000 and the consolidated balance sheet data at December 31, 2001 and 2000 are derived from the consolidated financial statements audited by KPMG LLP that are included elsewhere in this report. The consolidated statement of operations data for the year ended December 31, 1999 are derived from the consolidated statement of operations audited by PricewaterhouseCoopers LLP that is included elsewhere in this report. The consolidated statements of operations data for the years ended December 31, 1998 and 1997 and the balance sheet data at December 31, 1999, 1998 and 1997 are derived from audited financial statements that are not included in this report. The historical results are not necessarily indicative of results to be expected for any future period. The consolidated statements of operations

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data below reflect the pharmacy benefit management business that we sold in March 1999 as a discontinued operation.

 
  Year Ended December 31,
 
 
  2001
  2000
  1999
  1998
  1997
 
 
  (In thousands, except per-share data)

 
Consolidated Statements of Operations Data:                                
Revenue   $ 70,754   $ 54,983   $ 27,586   $ 23,682   $ 30,593  
Cost of revenue (includes restructuring and other charges of $2,201 recorded in 2001)     66,121     42,518     21,909     17,320     21,117  
   
 
 
 
 
 
Gross profit     4,633     12,465     5,677     6,362     9,476  
Operating expenses:                                
  Selling, general and administrative expenses     57,908     43,183     20,975     12,658     13,869  
  Amortization of intangibles     55,095     24,062     1,351     372     409  
  Asset impairment charge     354,984                 2,328  
  Restructuring and other charges     6,435             430     240  
  Write-off of acquired in-process research and development     3,000     13,729              
   
 
 
 
 
 
Loss from operations     (472,789 )   (68,509 )   (16,649 )   (7,098 )   (7,370 )
Interest income (expense), net     4,772     7,706     1,216     (596 )   (1,621 )
Other income (expense)     542     (1,000 )            
   
 
 
 
 
 
Loss from continuing operations before income taxes     (467,475 )   (61,803 )   (15,433 )   (7,694 )   (8,991 )
Income tax benefit     48,544                  
   
 
 
 
 
 
Loss from continuing operations     (418,931 )   (61,803 )   (15,433 )   (7,694 )   (8,991 )
Income (loss) from discontinued operations         83     642     970     (1,808 )
Gain from sale of discontinued operations         4,353     3,547          
   
 
 
 
 
 
Loss before extraordinary items     (418,931 )   (57,367 )   (11,244 )   (6,724 )   (10,799 )
Extraordinary loss from early extinguishment of debt                 (790 )    
   
 
 
 
 
 
Net loss     (418,931 )   (57,367 )   (11,244 )   (7,514 )   (10,799 )
Accretion on mandatory redeemable preferred stock and accrued dividends on preferred stock             (2,198 )   (2,415 )   (923 )
   
 
 
 
 
 
Net loss attributable to common stockholders   $ (418,931 ) $ (57,367 ) $ (13,442 ) $ (9,929 ) $ (11,722 )
   
 
 
 
 
 
Basic and diluted net loss from continuing operations per share, including accretion on mandatory redeemable preferred stock and accrued dividends on preferred stock   $ (11.07 ) $ (2.22 ) $ (1.20 ) $ (1.66 ) $ (3.35 )
   
 
 
 
 
 
Weighted-average shares used in computing basic and diluted per share Calculation     37,835     27,900     14,718     6,076     2,956  
   
 
 
 
 
 
Consolidated Balance Sheet Data (at period end):                                
Cash, cash equivalents and marketable securities   $ 78,290   $ 119,837   $ 55,610   $ 718   $ 205  
Working capital     46,361     105,114     58,856     271     (3,023 )
Intangible assets, net     5,516     149,690     3,575     3,702     4,578  
Total assets     117,444     305,420     74,014     18,920     19,387  
Long-term debt             59     59     11,276  
Redeemable preferred stock                 32,547     10,719  
Total stockholders' equity (deficit).     98,634     290,975     67,364     (26,792 )   (18,356 )
Other Operating Data (for the year ended):                                
Prepackaged medication revenue   $ 49,672   $ 41,567   $ 25,916   $ 23,522   $ 29,861  
Software and related service revenue     21,082     13,416     1,670     160     732  
   
 
 
 
 
 
Revenue   $ 70,754   $ 54,983   $ 27,586   $ 23,682   $ 30,593  
   
 
 
 
 
 

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Item 7.    Management's Discussion and Analysis of Financial Condition and Results of Operations

        You should read the following discussion and analysis together with "Selected Financial Data" and our consolidated financial statements and related notes included elsewhere in this report. This discussion contains certain forward-looking statements that involve risks, uncertainties and assumptions. You should read the cautionary statements made in this report as applying to related forward-looking statements wherever they appear in this report. Our actual results may be materially different from the results we discuss in the forward-looking statements due to certain factors, including those discussed in "Risk Factors" and other sections of this report.

Overview

        We provide point-of-care medication management and physician decision support solutions that focus on addressing the needs of physicians, managed care payers and plans.

        From our inception in 1986 through 1996, we focused almost exclusively on the sale of prepackaged medications to physicians, in particular those with a high percentage of fee-for-service patients. The advent of managed prescription benefit programs required providers to obtain reimbursement for medications dispensed from managed care organizations rather than directly from their patients. This new reimbursement methodology made it more difficult for our physician customers to dispense medications to their patient base.

        In 1997, under the direction of our new executive management team, we focused our efforts on the information aspects of medication management, including the development of technology tools necessary for electronic prescribing, routing of prescription information and submission of medication claims for managed care reimbursement. In January 1998, we introduced TouchScript, the first version of our TouchWorks software that fully incorporated these features. At the same time, we redirected our sales and marketing efforts away from our traditional fee-for-service customer base to physicians who have a large percentage of managed care patients. We recognized that there is a larger market opportunity among physicians whose patients are covered by managed care plans because the portion of prescriptions covered by managed care plans is increasing relative to the portion of fee-for-service prescriptions. Further, we believe that our technology can give us a competitive advantage where more patients' prescriptions are covered by managed care plans because our products streamline the process by which physicians, managed care organizations and patients interact. In addition, we believe that the managed care market provides us with the opportunity to realize higher margins on our software products.

        We believe that managed care prescription programs will continue to cover an increasing percentage of patients in the foreseeable future. This trend will have the effect of reducing the dispensing opportunities of our traditional dispensing customers because of their inability to submit claims electronically for reimbursement by managed care payers. This reduction in dispensing opportunities will reduce the revenue that we have historically recognized from these customers. Additionally, managed care programs impose reduced reimbursement rates for the medications dispensed to their plan participants, thus providing us with a dollar margin per prescription dispensed that is lower than we have historically experienced. Because TouchWorks enables physicians to submit claims electronically for reimbursement by managed care payers, a large portion of the medications dispensed by our TouchWorks customers is dispensed to managed care patients. Accordingly, we expect that this portion of our business will provide margins with respect to the sale of prepackaged medications that are lower than we have historically experienced. In addition, we expect that seasonal variances in demand for our products and services will continue. Historically, all other factors aside, our sales of prepackaged medications have been highest in the fall and winter months.

        In addition to medication management, there are other aspects of the physician's daily work flow that we believe can be effectively addressed through technology-focused solutions. We have enhanced

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and intend to continue to enhance our current offerings by integrating new products and services that address these needs. In furtherance of this strategy, in May 2000, we acquired MasterChart, Inc., a software developer providing dictation, integration and patient record technology, and Medifor, Inc., a provider of electronic patient education. In addition, on January 8, 2001, we acquired Channelhealth Incorporated, a software developer providing modular software for physicians to access medical information and manage clinical workflow.

        In July 2001, we announced and began implementation of a restructuring plan to realign our organization; prioritize our initiatives around high-growth areas of our business; focus on profitability; reduce operating expenses; improve efficiencies in light of the aforementioned acquisitions; and focus sales and service efforts on larger physician practices, academic medical centers, and integrated delivery networks. The restructuring plan includes workforce and overhead reduction, and the termination of certain strategic agreements and unprofitable customer contracts. As a result of the restructuring plan, we recorded restructuring and other charges of $4,370,000 and $4,266,000, respectively, during the third quarter of 2001, of which $6,435,000 was classified as operating expenses and $2,201,000 was classified as cost of revenue. In addition, certain events and changes in circumstances caused us to conduct a review of the carrying value of our goodwill and purchased intangible assets. These events include the restructuring plan, the business climate, which has generated valuation declines of enterprises in our industry, and the failure of certain assets to generate the cash flows that were projected at the time of acquisition. As a result of this review, we recorded an asset impairment charge of $354,984,000 during 2001. Overall, the actions outlined above are expected to reduce annual revenue by approximately $4,000,000 and reduce operating expenses by approximately $15,000,000, exclusive of intangible asset amortization. Intangible asset amortization is expected to be reduced by approximately $81,000,000 on an annual basis.

        We currently derive our revenue from the sale of prepackaged medications and software and related services. Software and related services include revenue from software licenses, computer hardware, electronic information, education products and related services.

        Our shift in focus to physicians who desire technology-based services to operate successfully in a managed care environment and away from physicians with a high percentage of fee-for-service patients is reflected in the composition of our revenue, as depicted in the following table:

 
  Quarter Ended
 
  2001
  2000
 
  Dec. 31
  Sept. 30
  June 30
  March 31
  Dec. 31
  Sept. 30
  June 30
  March 31
 
  (unaudited)

 
  (In thousands)

Prepackaged medications   $ 12,777   $ 11,613   $ 12,719   $ 12,563   $ 12,667   $ 11,146   $ 9,253   $ 8,501
Software and related services     5,844     4,802     6,400     4,036     5,715     3,692     2,863     1,146
   
 
 
 
 
 
 
 
  Total revenue   $ 18,621   $ 16,415   $ 19,119   $ 16,599   $ 18,382   $ 14,838   $ 12,116   $ 9,647
   
 
 
 
 
 
 
 

        Software and related services revenue for the fourth quarter of 2000 includes $1,500,000 for services provided to IMS Health Incorporated.

        In the years ended December 31, 2001, 2000 and 1999, we recorded total unearned stock compensation of approximately $0, $0, and $1,850,000, respectively, in connection with stock options granted during the period. These amounts represent the difference between the exercise price of stock option grants and the deemed fair market value of our common stock at the time of the grants. These amounts are being amortized over the vesting periods of the applicable options, resulting in approximately $496,000, $535,000 and $449,000 in selling, general and administrative expenses for the

11



years ended December 31, 2001, 2000 and 1999, respectively. Amortization of the remaining unearned compensation expense is expected to be as follows:

Year Ended

  Amount
 
  (In thousands)

December 31, 2002   $ 326
December 31, 2003     78

        In March 1999, in order to focus all of management's attention and resources on its physician business and due to the significant resources necessary to remain competitive and sustain profitability in the pharmacy benefit management business, we sold substantially all of the assets, excluding cash and accounts receivable, of our pharmacy benefit management business. The total consideration was approximately $7,500,000 in cash at closing and a contingent payment based upon achieving certain milestones for the one-year period following the closing. During the year ended December 31, 2000, we received a contingent payment of $4,353,000, net of related expenses. This business had net sales of $14,292,000 in 1999, while recording an operating profit of $83,000 and $642,000 in 2000 and 1999, respectively. The profit in 2000 was due to the recovery of certain receivables previously fully reserved. Our financial statements and the discussion in Management's Discussion and Analysis of Financial Condition and Results of Operations reflect the pharmacy benefit management business as a discontinued operation. In the years ended December 31, 2000 and 1999, we recognized gains on the sale of this business of $4,353,000 and $3,547,000, respectively, based upon the consideration received.

Critical Accounting Policies and Estimates

        Management's Discussion and Analysis of Financial Condition and Results of Operations discusses our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America. The preparation of these consolidated financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the consolidated financial statements and the reported amounts of revenues and expenses during the reporting period.

        On an on-going basis, management evaluates its estimates and judgments, including those related to revenue recognition, collectibility of accounts receivable, inventories, long-lived assets, capitalized software, and realization of deferred tax assets. Management bases its estimates and judgments on historical experience and on various other factors that are believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates under different assumptions or conditions. Management believes the following critical accounting policies, among others, affect its more significant judgments and estimates used in the preparation of its consolidated financial statements.

Revenue Recognition

        Revenue from software licensing arrangements requiring significant installation and configuration is accounted for under the provisions of American Institute of Certified Public Accountants' Statement of Position (SOP) 81-1, "Accounting for Peformance of Construction-Type Contracts and Certain Production-Type Contracts." SOP 81-1 requires that management make estimates of the total value of the contract as well as the percentage of the contract that has been completed as of the end of each period. Changes in circumstances may cause management's estimates of the value of the contract or the effort required to complete the installation to change. The changes would cause Allscripts to adjust downward the amount of revenue recognized or recognize less revenue than anticipated through the completion of the project.

12



Allowance for Doubtful Accounts Receivable

        We maintain allowances for doubtful accounts for estimated losses resulting from the inability of our customers to make required payments. If the financial condition of our customers were to deteriorate, resulting in an impairment of their ability to make payments, additional allowances may be required.

Inventories

        We adjust the value of our inventory of computer-related equipment (approximately $971,000 at December 31, 2001) and medications downward for estimated obsolescence or unmarketable inventory in an amount equal to the difference between the cost of inventory and the estimated market value based upon assumptions about future demand and market conditions. If actual future demand or market conditions are less favorable than those projected by management, additional inventory write-downs may be required.

Fixed Assets

        We estimate the useful lives of our fixed asset purchases and depreciate the cost over that estimated life. If the actual useful life is shorter than our estimated useful life, the asset may deemed to be impaired and, accordingly, a write-down of the value of the asset may be required.

Intangible Assets

        We estimate the useful lives of our intangible assets and amortize the value over that estimated life. If the actual useful life is shorter than our estimated useful life, the asset may deemed to be impaired and, accordingly, a write-down of the value of the asset may be required.

        We estimate the value of intangible assets based upon the present value of the future economic benefits expected to be derived from the assets. We assess the impairment of the identifiable intangibles and goodwill whenever events or changes in circumstances indicate that the carrying value may not be recoverable. If we determine that the value of the intangible assets and goodwill has undergone an impairment that is other than temporary, a write-down of the value of the asset may be required.

Software Capitalization

        The value of capitalized software is dependent upon the ability to recover its value through future revenues from the sale of the software. If we determine in the future that the value of the capitalized software could not be recovered, a write-down of the value of the capitalized software to its recoverable value may be required.

        We estimate the useful life of our capitalized software and amortize the value over that estimated life. If the actual useful life is shorter than our estimated useful life, the asset may be deemed to be impaired and, accordingly, a write-down of the value of the asset may be required.

Deferred Taxes

        We record a valuation allowance to reduce deferred tax assets to the amount that we believe is more likely than not to be realized. As of December 31, 2001, we had a valuation allowance equal to the entire amount of net deferred tax assets. If we had a valuation allowance less than the total deferred tax asset and we were to determine that we would not be able to realize all or part of the deferred tax asset, an adjustment would be charged to income in the period the determination was made. Likewise, should we determine that we would be able to realize our deferred tax assets in the

13



future in excess of our net recorded amount, an adjustment to the deferred tax asset would increase income in the period the determination was made.

Results of Operations

        The following table shows, for the periods indicated, our results of operations expressed as a percentage of our revenue:

 
  Year Ended December 31,
 
 
  2001
  2000
  1999
 
Revenue   100.0  % 100.0  % 100.0  %
Cost of revenue (includes restructuring and other charges of 3.1% of revenue in 2001)   93.4   77.3   79.4  
   
 
 
 
Gross profit   6.6   22.7   20.6  
Operating expenses:              
  Selling, general and administrative expenses   81.9   78.5   76.1  
  Amortization of intangibles   77.9   43.8   4.9  
  Asset impairment charge   501.7      
  Restructuring and other charges   9.1      
  Write-off of acquired in-process research and development   4.2   25.0    
   
 
 
 
Loss from operations   (668.2 ) (124.6 ) (60.4 )
Interest income, net   6.7   14.0   4.4  
Other income (expense), net   0.8   (1.8 )  
   
 
 
 
Loss from continuing operations before income taxes   (660.7 ) (112.4 ) (56.0 )
Income tax benefit   68.6      
   
 
 
 
Loss from continuing operations   (592.1 ) (112.4 ) (56.0 )
Income from discontinued operations     0.2   2.3  
Gain from sale of discontinued operations     7.9   12.9  
   
 
 
 
Net loss   (592.1 )% (104.3 )% (40.8 )%
   
 
 
 

Year Ended December 31, 2001 Compared to Year Ended December 31, 2000

        Total revenue increased by 29% or $15,771,000 from $54,983,000 in 2000 to $70,754,000 in 2001. Revenue from the sale of prepackaged medications increased by 19% or $8,105,000 from $41,567,000 in 2000 to $49,672,000 in 2001. Software and related services revenue increased by 57% or $7,666,000 from $13,416,000 in 2000 to $21,082,000 in 2001.

        The increase in prepackaged medication revenue reflects an increase in the dispensing of drugs with higher average selling prices and an increase in the volume of prepackaged medications sold due to new customers obtained through internal business generation and acquisition. Software and related services revenue in 2000 included $1,500,000 for services provided to IMS Health Incorporated. Aside from the effect of that revenue, the increase in software and related services revenue reflects increased sales of our TouchWorks product due primarily to our Channelhealth acquisition in 2001, offset by a decrease in revenue from our outsourcing business, in which we provided the staffing for dispensing medications at the customer's premises. We decided to exit the outsourcing business as part of our restructuring plan in 2001.

        Cost of revenue increased by 56% or $23,603,000 from $42,518,000 in 2000 to $66,121,000 in 2001 due to increased cost of implementation, training, and support for all of our software and related services, increased revenue from the sale of prepackaged medications, and increased amortization expense of acquired software. For the twelve months ended December 31, 2001, cost of revenue as a

14



percentage of total revenue increased from 77.3% in the prior year period to 93.4%. This increase was primarily the result of $2,201,000 of restructuring and other charges recorded in 2001, software amortization expense arising from acquisitions made in 2000 and January 2001 and increased implementation costs for TouchWorks.

        Selling, general and administrative expenses for the twelve months ended December 31, 2001 increased by 34% or $14,725,000 from $43,183,000 in 2000 to $57,908,000 in 2001 due primarily to incremental expenses related to Channelhealth, which we acquired in January 2001, and MasterChart and Medifor, which we acquired during May 2000, additional spending to support increased revenue levels, and expenses for the development of information-based products and services. Selling, general and administrative expenses as a percentage of total revenue increased to 81.9% for the twelve months ended December 31, 2001 from 78.5% of total revenue in the prior year period.

        Amortization of intangibles for the twelve months ended December 31, 2001 increased by $31,033,000 from $24,062,000 in 2000 to $55,095,000 in 2001. The increase in amortization relates to the amortization of goodwill and other intangibles recorded in connection with acquisitions made in January 2001 and during 2000.

        For the twelve months ended December 31, 2001, we recorded expenses totaling $8,636,000 related to a restructuring plan initiated during the third quarter of 2001. Of the total restructuring and other charges, we recorded $6,435,000 as operating expenses and the remainder as cost of revenue. In addition, we recorded an asset impairment charge of $354,984,000 related to a reduction in the carrying value of purchased intangible assets and related goodwill from our acquisitions.

        The write-off of acquired in-process research and development of $3,000,000 for the twelve months ended December 31, 2001 relates to the Channelhealth acquisition. For the twelve months ended December 31, 2000, we recorded the immediate write-off of acquired in-process research and development related to the Medifor and Masterchart acquisitions in the amount of $13,729,000.

        Net interest income for the twelve months ended December 31, 2001 was $4,772,000 as compared to net interest income of $7,706,000 for the prior year period. The decrease relates to the use of funds from our public offering in March 2000 for operations, capital expenditures and acquisitions, as well as a decrease in the average interest rates earned on our investments as compared to the prior year period.

        Other income for the twelve months ended December 31, 2001 was $542,000 compared to other expense of $1,000,000 in 2000. The 2001 income reflects realized gains on the sale of marketable securities and a reduction in the estimated liability for unredeemed rebate obligations. The 2000 expense reflects a writedown of an investment in an early stage Internet software company focused on the college healthcare market.

        We recorded a benefit for income taxes for the twelve months ended December 31, 2001 of $48,544,000 related to the reversal of deferred tax liabilities originally established for non-goodwill intangibles resulting from the amortization and impairment write-down of these assets during the year. We have recorded no other provision or tax benefit for income taxes because we currently anticipate that annual income taxes payable will be minimal or zero, and we have provided a full valuation allowance for our net deferred tax assets.

Year Ended December 31, 2000 Compared to Year Ended December 31, 1999

        Total revenue increased by 99% or $27,397,000 from $27,586,000 in 1999 to $54,983,000 in 2000. Revenue from prepackaged medications increased by 60% or $15,651,000 from $25,916,000 in 1999 to $41,567,000 in 2000. Software and related services revenue increased by 703% or $11,746,000 from $1,670,000 in 1999 to $13,416,000 in 2000.

15


        The increase in prepackaged medication revenue reflects general price inflation of brand and generic medications, increased sales of pre-packaged medications to new customers obtained through internal business generation and acquisition and increased utilization of the TouchScript product. The increase in software and services revenue reflects increased installations of TouchScript, revenue generated from our e-Detailing product, revenue generated by our Medifor and MasterChart acquisitions, and revenue generated from information services.

        Cost of revenue increased by 94% or $20,609,000 from $21,909,000 in 1999 to $42,518,000 in 2000 due to increased revenue, higher depreciation expense due to an increase in the number of customers deploying Touchscript, increased amortization of acquired software, general price inflation of both brand and generic products, and increased operating costs at sites where we manage the dispensary on behalf of the physician. For the twelve months ended December 31, 2000, cost of revenue as a percentage of total revenue decreased from 79.4% in the prior year period to 77.3% principally due to higher relative margin contributions from our e-Detailing products, information services and software license fees, partially offset by increased depreciation, increased operating costs at sites where we manage the dispensary on behalf of the physician and a greater percentage of revenue coming from lower margin brand medications.

        Selling, general and administrative expenses for the twelve months ended December 31, 2000 increased by 106% or $22,208,000 from $20,975,000 in 1999 to $43,183,000 in 2000 due primarily to additional spending for sales and sales support personnel and related expenses needed to market and service TouchScript installations and our e-Detailing product, expenses related to MasterChart and Medifor operations, acquired during May 2000, and TeleMed operations, acquired during May 1999, additional spending for TouchScript and Internet product development personnel and related support expenses, and an increase in non-cash charges related to stock options issued to non-employees. As a result, selling, general and administrative expenses as a percentage of total revenue increased to 78.5% for the twelve months ended December 31, 2000 from 76.1% of total revenue in the prior year period.

        Amortization of intangibles for the twelve months ended December 31, 2000 increased by $22,711,000 from $1,351,000 in 1999 to $24,062,000 in 2000. The increase in amortization relates to the amortization of goodwill and other intangibles recorded in connection with acquisitions made during 2000, as well as the amortization of goodwill and other intangibles recorded in connection with acquisitions made during 1999. For the twelve months ended December 31, 2000, we recorded an expense for the immediate write-off of acquired in-process research and development related to the Medifor and MasterChart acquisitions in the amount of $13,729,000.

        Net interest income for the twelve months ended December 31, 2000 was $7,706,000 as compared to net interest income of $1,216,000 for the prior year period. The change relates to interest earned on the investment of net proceeds from our initial public offering in July 1999 and our public offering in March 2000, as well as the repayment of borrowings under our revolving credit facility with our commercial bank in July 1999.

        Other expenses for the twelve months ended December 31, 2000 of $1,000,000 reflect a writedown of an investment in an early stage Internet software company focused on the college healthcare market.

        We recorded no provision or benefit for income taxes during 2000 and 1999 because the annual effective income tax rate was zero and we fully reserved our net deferred tax assets.

        The operating results of our pharmacy benefit management business, which we sold in March 1999, have been segregated from continuing operations and reported as a separate line item on the Consolidated Statements of Operations under the caption "Income from discontinued operations." Additionally, the gain we recognized from the sale of this business has been reported as a separate line item under the caption "Gain from sale of discontinued operations." The gain for the twelve months ended December 31, 2000 represents final payment of contingent consideration related to the sale. See "Discontinued Operations" below for a discussion of these operations.

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Selected Quarterly Operating Results

        Our quarterly results of operations have generally been seasonal, with a greater proportion of our revenue typically occurring in the first and fourth quarters. This seasonality is primarily attributable to the fact that more prescriptions are written in the winter months.

        The following table shows our quarterly unaudited consolidated financial information for the eight quarters ended December 31, 2001 and each item as a percentage of total revenue. We have prepared this information on the same basis as the annual information presented in other sections of this report. In management's opinion, this information reflects all adjustments, all of which are of a normal recurring nature, that are necessary for a fair presentation of the results for these periods. You should not rely on the operating results for any quarter to predict the results for any subsequent period or for the entire fiscal year. You should be aware of possible variances in our future quarterly results. See "Risk Factors—Risks Related to Our Stock—Our quarterly operating results may vary."

 
  Quarter Ended
 
 
  2001
  2000
 
 
  Dec. 31
  Sept. 30
  June 30
  March 31
  Dec. 31
  Sept. 30
  June 30
  March 31
 
 
  (unaudited)

 
 
  (In thousands)

 
Statements of Operations Data:                                                  
Revenue   $ 18,621   $ 16,415   $ 19,119   $ 16,599   $ 18,382   $ 14,838   $ 12,116   $ 9,647  
Cost of revenue (1)     15,166     18,553     16,814     15,588     13,775     11,654     9,492     7,597  
   
 
 
 
 
 
 
 
 
Gross profit     3,455     (2,138 )   2,305     1,011     4,607     3,184     2,624     2,050  
Operating expenses:                                                  
  Selling, general and administrative expenses     12,952     14,873     15,176     14,907     11,866     11,624     10,748     8,945  
  Amortization of intangibles     201     18,478     18,628     17,788     9,025     9,020     5,443     574  
  Asset impairment charge         354,984                          
  Restructuring and other charges         6,435                          
  Write-off of acquired in-process research and development                 3,000             13,729      
   
 
 
 
 
 
 
 
 
Loss from operations     (9,698 )   (396,908 )   (31,499 )   (34,684 )   (16,284 )   (17,460 )   (27,296 )   (7,469 )
Interest income, net     824     1,032     1,267     1,649     2,004     2,247     2,272     1,183  
Other income (expense), net     144     7     255     135     (1,000 )            
   
 
 
 
 
 
 
 
 
Loss from continuing operations before taxes     (8,730 )   (395,869 )   (29,977 )   (32,900 )   (15,280 )   (15,213 )   (25,024 )   (6,286 )
Income tax benefit     184     44,012     2,249     2,099                  
   
 
 
 
 
 
 
 
 
Loss from continuing operations     (8,546 )   (351,857 )   (27,728 )   (30,801 )   (15,280 )   (15,213 )   (25,024 )   (6,286 )
Income from discontinued operations                                 83  
Gain from sale of discontinued operations                             193     4,160  
   
 
 
 
 
 
 
 
 
Net loss   $ (8,546 ) $ (351,857 ) $ (27,728 ) $ (30,801 ) $ (15,280 ) $ (15,213 ) $ (24,831 ) $ (2,043 )
   
 
 
 
 
 
 
 
 

(1)
Includes $2,201 related to restructuring and other charges recorded in the quarter ended September 30, 2001.

17


 
  Quarter Ended
 
 
  2001
  2000
 

 

 

Dec. 31


 

Sept. 30


 

June 30


 

March 31


 

Dec. 31


 

Sept. 30


 

June 30


 

March 31


 
 
  (unaudited)

 
As a Percentage of Revenue:                                  
Revenue   100.0 % 100.0 % 100.0 % 100.0 % 100.0 % 100.0 % 100.0 % 100.0 %
Cost of revenue (1)   81.4   113.0   87.9   93.9   74.9   78.6   78.3   78.7  
   
 
 
 
 
 
 
 
 
Gross profit   18.6   (13.0 ) 12.1   6.1   25.1   21.4   21.7   21.3  
Operating expenses:                                  
  Selling, general and administrative expenses   69.6   90.6   79.4   89.8   64.6   78.3   88.8   92.7  
  Amortization of intangibles   1.1   112.6   97.5   107.2   49.1   60.8   44.9   6.0  
  Asset impairment charge     2,162.6              
  Restructuring and other charges     39.2              
  Write-off of acquired in-process research and development         18.1       113.3    
   
 
 
 
 
 
 
 
 
Loss from operations   (52.1 ) (2,418.0 ) (164.8 ) (209.0 ) (88.6 ) (117.7 ) (225.3 ) (77.4 )
Interest income, net   4.4   6.4   6.7   10.0   10.9   15.2   18.8   12.3  
Other income (expense), net   0.8     1.3   0.8   (5.4 )      
   
 
 
 
 
 
 
 
 
Loss from continuing operations before taxes   (46.9 ) (2,411.6 ) (156.8 ) (198.2 ) (83.1 ) (102.5 ) (206.5 ) (65.1 )
Income tax benefit   1.0   268.1   11.8   12.6          
   
 
 
 
 
 
 
 
 
Loss from continuing operations   (45.9 ) (2,143.5 ) (145.0 ) (185.6 ) (83.1 ) (102.5 ) (206.5 ) (65.1 )
Income from discontinued operations                 0.8  
Gain from sale of discontinued operations               1.5   43.1  
   
 
 
 
 
 
 
 
 
Net loss   (45.9 )% (2,143.5 )% (145.0 )% (185.6 )% (83.1 )% (102.5 )% (205.0 )% (21.2 )%
   
 
 
 
 
 
 
 
 

(1)
Includes 13.4% of revenue related to restructuring and other charges recorded in the quarter ended September 30, 2001.

Discontinued Operations

        The operating results of the pharmacy benefit management segment have been segregated from continuing operations and reported as a separate line item on the Consolidated Statements of Operations under the caption "Income from discontinued operations." Additionally, we have reclassified our prior financial statements to present the operating results of the pharmacy benefit management business as a discontinued operation.

        Operating results from discontinued operations were as follows:

 
  2001
  2000
  1999
 
  (In thousands)

Revenue   $   $   $ 14,292
Cost of revenue             13,378
   
 
 
  Gross profit             914
Selling, general and administrative expenses         (83 )   272
   
 
 
Operating income         83     642
   
 
 
Income from discontinued operations   $   $ 83   $ 642
   
 
 

18


        The drop in activity during 2000 was due to the sale of the pharmacy benefit management business in March 1999, as noted above. Selling, general and administrative expenses in 2000 included the recovery of certain receivables for which we had previously fully reserved.

Liquidity and Capital Resources

        At December 31, 2001, our principal sources of liquidity consisted of $34,124,000 of cash and cash equivalents and $44,166,000 of marketable securities. We issued securities for net cash proceeds totaling $99,766,000 in 2000. We have used these capital resources to fund operating losses, working capital needs, capital expenditures, acquisitions and retirement of debt. At December 31, 2001, we had an accumulated deficit of $538,306,000.

        Net cash used in operating activities was $33,203,000 for the twelve months ended December 31, 2001. Cash used in operating activities resulted primarily from a loss from operations of $418,931,000. In addition, deferred taxes decreased by $48,544,000 due to a tax benefit recorded in connection with the asset impairment charge and the amortization of non-goodwill intangibles from acquisitions. These amounts were partially offset by a non-cash asset impairment charge of $354,984,000, and depreciation and amortization of $68,010,000 primarily related to amortization expenses as a result of recent acquisitions. A non-cash charge of $3,000,000 was recorded due to the write-off of in-process research and development costs related to the Channelhealth acquisition. In addition, restructuring and other charges, net of cash paid out, were recorded in the amount of $6,516,000. Accounts receivable, net of balances acquired in the purchase of Channelhealth, increased by $1,676,000 in the twelve months ended December 31, 2001, primarily due to increased sales volume. Other receivables, net of acquired balances, decreased by $4,047,000 primarily due to our receipt of a contract termination payment. Inventories increased by $1,539,000 in the twelve months ended December 31, 2001, due to increased sales levels and advance purchases of certain medications where we expected shortages. Accrued expenses and deferred revenue increased $1,771,000 primarily due to increased sales levels.

        Net cash used in investing activities was $9,209,000 for the twelve months ended December 31, 2001. Cash used in investing activities resulted primarily from net cash used for acquisitions of $5,305,000. In addition, net capital expenditures were $3,637,000 for the twelve months ended December 30, 2001 as a result of expenditures for electronic prescribing computer systems and capital outlays to support the future growth of our business. Currently, we have no material commitments for capital expenditures, although we anticipate ongoing capital expenditures in the ordinary course of business.

        Net cash provided by financing activities was $23,000 for the twelve months ended December 31, 2001 as a result of proceeds from the exercise of common stock options.

        At December 31, 2001, we had operating loss carryforwards available for federal income tax reporting purposes of approximately $126,273,000 and expect to generate taxable losses in 2002. The operating loss carryforwards expire from 2002 to 2021. Our ability to use these operating loss carryforwards to offset future taxable income depends on a variety of factors, including possible limitations under Internal Revenue Code Section 382. Section 382 imposes an annual limitation on the future utilization of operating loss carryforwards due to changes in ownership resulting from the issuance of common shares, stock options, warrants and preferred shares.

19



        The following summarizes our contractual obligations at December 31, 2001, and the effect such obligations are expected to have on our liquidity and cash in future periods.

 
  Total
  Less Than
1 Year

  1-3 Years
  After
3 Years

Contractual Obligations:                        
  Non-cancelable operating leases   $ 2,906   $ 1,039   $ 1,636   $ 231
  Non-cancelable capital leases     455     269     186    
   
 
 
 
Total contractual cash obligations   $ 3,361   $ 1,308   $ 1,822   $ 231
   
 
 
 

        We believe that our existing cash, cash equivalents and marketable securities will be sufficient to meet the anticipated cash needs of our current business for at least the next twelve months. However, any projections of future cash needs and cash flows are subject to substantial uncertainty. We will, from time to time, consider the acquisition of, or investment in, complementary businesses, products, services and technologies, which might impact our liquidity requirements or cause us to issue additional equity or debt securities. There can be no assurance that financing will be available in the amounts or on terms acceptable to us, if at all.

Recent Accounting Pronouncements

        In June 2001, Statement of Financial Accounting Standards ("SFAS") No. 143, "Accounting for Asset Retirement Obligations" was issued. This statement requires that the fair value of a liability for obligations, required by law, associated with the retirement of tangible long-lived assets be recognized in the period in which it is incurred if a reasonable estimate of fair value can be made. The associated asset retirement costs are capitalized as a part of the carrying amount of the long-lived asset. This statement is effective for fiscal years beginning after June 15, 2002. We do not expect that the adoption of this statement will have a material impact on our consolidated financial position or results of operations.

        In July 2001, SFAS No. 141, "Business Combinations" and SFAS No. 142, "Goodwill and Intangible Assets" were issued. In October 2001, SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets" was issued. SFAS No. 141 requires that all business combinations initiated after June 30, 2001 be accounted for using the purchase method of accounting and prohibits the use of the pooling-of-interests method for such transactions. SFAS No. 141 also requires identified intangible assets acquired in a business combination to be recognized as assets apart from goodwill if they meet certain criteria.

        SFAS No. 142 applies to all goodwill and identified intangible assets acquired in a business combination. Under the new standard, all goodwill and intangible assets with an indefinite life, including those acquired before initial application of the standard, should not be amortized but should be tested for impairment at least annually. Identified intangible assets should be amortized over their useful lives and reviewed for impairment in accordance with SFAS No. 144. Within six months of initial application of the new standard, a transitional impairment test must be performed on all goodwill. Any impairment loss recognized as a result of the transitional impairment test should be reported as a change in accounting principle. In addition to the transitional impairment test, the required annual impairment test should be performed in the year of adoption of SFAS No. 142. The impairment test will involce a two-step process as follows:

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        SFAS No. 142 is effective for fiscal years beginning after December 15, 2001. Retroactive application is not permitted.

        At December 31, 2001, we had unamortized goodwill of approximately $732,000 and unamortized identifiable intangible assets of approximately $4,783,000, all of which will be subject to the transition provisions of SFAS No. 141 and SFAS No. 142. Amortization expense related to goodwill was approximately $44,000,000 and $20,400,000 for the twelve months ended December 31, 2001 and 2000, respectively. During 2001, we recorded an impairment charge of $354,984,000 reducing the carrying value of the acquired intangible assets and related goodwill. We have evaluated the impact that adoption of SFAS No. 142 may have on our financial statements, and we expect goodwill amortization to decrease by approximately $250,000 in 2002.

        SFAS No. 144, "Accounting for the Impairment or Disposal of Long-Lived Assets" was issued in October 2001. While SFAS No. 144 supersedes SFAS No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of", it retains many of the fundamental provisions of that Statement. SFAS No. 144 also supersedes the accounting and reporting provisions of APB Opinion No. 30, "Reporting the Results of Operations—Reporting the Effects of Disposal of a Segment of a Business, and Extraordinary, Unusual and Infrequently Occurring Events and Transactions" for the disposal of a segment of a business. However, it retains the requirement in Opinion No. 30 to report separately discontinued operations and extends that reporting to a component of an entity that either has been disposed of (by sale, abandonment, or in a distribution to owners) or is classified as held for sale. SFAS No. 144 is effective for fiscal years beginning after December 15, 2001 and interim periods within those fiscal years. We do not expect that the adoption of this statement will have a material impact on our consolidated financial position or results of operations.

Risk Factors

        You should carefully consider the risks and uncertainties described below and other information in this report. These are not the only risks and uncertainties that we face. Additional risks and uncertainties that we do not currently know about or that we currently believe are immaterial may also harm our business operations. If any of these risks or uncertainties occurs, it could have a material adverse effect on our business.


Risks Related to Allscripts Healthcare Solutions, Inc.

If physicians do not accept our products and services, our growth will be impaired.

        Our business model depends on our ability to sell our TouchWorks and physician education products and services to physicians and other healthcare providers and to generate usage by a large number of physicians. We have not achieved this goal with previous or currently available versions of our TouchWorks and physician education products and services. Physician acceptance of our products and services will require physicians to adopt different behavior patterns and new methods of conducting business and exchanging information. We cannot assure you that physicians will integrate our products and services into their office work flow or that participants in the pharmaceutical healthcare market will accept our products and services as a replacement for traditional methods of conducting healthcare transactions. Achieving market acceptance for our products and services will require substantial marketing efforts and the expenditure of significant financial and other resources to create awareness

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and demand by participants in the pharmaceutical healthcare industry. If we fail to achieve broad acceptance of our products and services by physicians and other healthcare participants or to position our services as a preferred method for pharmaceutical healthcare delivery and information management, our prospects for growth will be diminished.

We are currently experiencing losses and we may not become profitable in the future.

        We are currently experiencing losses and cannot assure you that we will become profitable in the foreseeable future, if ever. For the year ended December 31, 2001, we had a net loss of $418,931,000. We cannot be certain that we will achieve profitability, and even if we do achieve profitability, we may be unable to sustain or increase our profitability in the future.

Because our business model is new and unproven, our operating history is not indicative of our future performance, and our business is difficult to evaluate.

        Because we have not yet successfully implemented our business model, which changed substantially in connection with our acquisition of Channelhealth, we do not have an operating history upon which you can evaluate our prospects, and you should not rely upon our past performance to predict our future performance. The long-term success of our acquisition of Channelhealth will depend in part on the success of strategic relationships and the strategic alliance between us and IDX Systems. We are unable to predict whether the goals of those relationships will be achieved. Accordingly, our operating history is not necessarily indicative of our future performance under our new business model. In attempting to implement our business model, we are significantly changing our business operations, sales and implementation practices, customer service and support operations and management focus. We are also facing new risks and challenges, including a lack of meaningful historical financial data upon which to plan future budgets, the need to develop strategic relationships and other risks described below.

Our business will be harmed if we cannot maintain the strategic alliance agreement and the cross license agreement with IDX.

        In connection with the Channelhealth acquisition, we entered into a 10-year strategic alliance agreement with IDX pursuant to which Allscripts and IDX agreed to coordinate product development and align our respective marketing processes. Under this agreement IDX granted us the exclusive right to market, sell, license and distribute ambulatory point-of-care and clinical application products to IDX customers. This agreement does not, however, limit IDX's continued development and distribution of its own "LastWord" or radiology products and services. Our business strategy includes targeting current and prospective IDX customers and their affiliates. If we fail to successfully implement that business strategy, we may not be able to achieve projected results or support the price paid for Channelhealth. If the strategic alliance agreement is terminated, we would lose access to an important customer base. After the expiration or termination of the strategic alliance agreement, we may not be able to align with another company to market and distribute our products on as favorable a basis as that represented by the IDX strategic alliance. This would harm our growth and revenue. In addition, prior to the termination of this agreement, we cannot allow certain specified IDX direct competitors to market, distribute or sell our services, even if that agreement would benefit our business.

        Upon completion of the Channelhealth acquisition, Channelhealth entered into an amended and restated cross license and software maintenance agreement with IDX pursuant to which Channelhealth granted IDX a license to use, market and sublicense its products combined with IDX products, and IDX granted Channelhealth a license to use, market and sublicense IDX software for use with Channelhealth products. If this agreement is terminated, Channelhealth will not have access to IDX software, which would harm our ability to integrate our services with IDX systems and provide

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real-time data synchronization. This would make our systems less desirable to IDX customers and would harm our business.

Our growth and revenues could suffer if we are unable to enter into and maintain relationships with IDX customers.

        We seek to increase our subscriber base through targeting provider organizations that use IDX practice management systems or other IDX services, and affiliates of these organizations. Our services use the Web FrameWork technology, which we license from IDX, and which enables our software applications and services to be tightly integrated with IDX practice management systems and provide real-time synchronization of data. If our relationship with IDX terminates, our services might not be as attractive to IDX customers and we may not have access to this potential customer base. In such an event, IDX might enter into arrangements that would allow our competitors to utilize IDX technology and IDX could compete against us. If any of these situations were to occur, our expected revenues may be lower, our business may be harmed and our stock price may fall.

If we are unable to successfully introduce new products, our business prospects will be impaired.

        The successful implementation of our business model depends on our ability to introduce new products and to introduce these new products on schedule. We cannot assure you that we will be able to introduce new products or our products currently under development on schedule, or at all. In addition, early releases of software often contain errors or defects. We cannot assure you that, despite our extensive testing, errors will not be found in our new product releases and services before or after commercial release, which would result in product redevelopment costs and loss of, or delay in, market acceptance. A failure by us to introduce planned products or other new products or to introduce these products on schedule could have a material adverse effect on our business prospects.

Our business will not be successful unless we establish and maintain strategic relationships.

        To be successful, we must establish and maintain strategic relationships with leaders in a number of healthcare and Internet industry segments. This is critical to our success because we believe that these relationships will enable us to:

        Entering into strategic relationships is complicated because some of our current and future strategic partners may decide to compete with us in some or all of our markets. In addition, we may not be able to establish relationships with key participants in the healthcare industry if we have relationships with their competitors. Moreover, many potential strategic partners have resisted, and may continue to resist, working with us until our products and services have achieved widespread market acceptance.

        Once we have established strategic relationships, we will depend on our partners' ability to generate increased acceptance and use of our products and services. To date, we have established only a limited number of strategic relationships, and many of these relationships, are in the early stages of development and may not achieve the objectives that we seek.

        We have limited experience in establishing and maintaining strategic relationships with healthcare and Internet industry participants. If we lose any of these strategic relationships or fail to establish

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additional relationships, or if our strategic relationships fail to benefit us as expected, we may not be able to execute our business plan, and our business will suffer.

If potential customers take a long time to evaluate the purchase of our products and services, we could incur additional selling expenses and require additional working capital.

        The length of the sales cycle for our current TouchWorks product and physician education services depend on a number of factors, including the nature and size of the potential customer and the extent of the commitment being made by the potential customer, and is difficult to predict. Our marketing efforts with respect to large healthcare organizations generally involve a lengthy sales cycle due to these organizations' complex decision-making processes. If potential customers take longer than we expect to decide whether to purchase our solutions, our selling expenses could increase, and we may need to raise additional capital sooner than we would otherwise need to.

If we are unable to maintain existing relationships and create new relationships with managed care payers, our prospects for growth will suffer.

        We rely on managed care organizations to reimburse our physician customers for prescription medications dispensed in their offices. While many of the leading managed care payers and pharmacy benefit managers currently reimburse our physicians for in-office dispensing, none of these payers is under a long-term obligation to do so. If we are unable to increase the number of managed care payers that reimburse for in-office dispensing, or if some or all of the payers who currently reimburse physicians decline to do so in the future, utilization of our products and, therefore, our growth will be impaired.

If we cannot keep pace with advances in technology, our business could be harmed.

        If we cannot adapt to changing technologies, our products and services may become obsolete, and our business could suffer. Because the Internet and healthcare information markets are characterized by rapid technological change, we may be unable to anticipate changes in our current and potential customers' requirements that could make our existing technology obsolete. Our success will depend, in part, on our ability to continue to enhance our existing products and services, develop new technology that addresses the increasingly sophisticated and varied needs of our prospective customers, license leading technologies and respond to technological advances and emerging industry standards and practices on a timely and cost-effective basis. The development of our proprietary technology entails significant technical and business risks. We may not be successful in using new technologies effectively or adapting our proprietary technology to evolving customer requirements or emerging industry standards.

Our future success depends upon our ability to grow, and if we are unable to manage our growth effectively, we may incur unexpected expenses and be unable to meet our customers' requirements.

        We will need to expand our operations if we successfully achieve market acceptance for our products and services. We cannot be certain that our systems, procedures, controls and existing space will be adequate to support expansion of our operations. Our future operating results will depend on the ability of our officers and key employees to manage changing business conditions and to implement and improve our technical, administrative, financial control and reporting systems. An unexpectedly large increase in the volume or pace of traffic on our web site or the number of orders placed by customers may require us to expand and further upgrade our technology. We may not be able to project the rate or timing of increases in the use of our web site accurately or to expand and upgrade our systems and infrastructure to accommodate these increases. Difficulties in managing any future growth could have a significant negative impact on our business because we may incur unexpected expenses and be unable to meet our customers' requirements.

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If we lose the services of our key personnel, we may be unable to replace them, and our business could be negatively affected.

        Our success depends in large part on the continued service of our management and other key personnel and our ability to continue to attract, motivate and retain highly qualified employees. In particular, the services of Glen E. Tullman, our Chairman, President and Chief Executive Officer, are integral to the execution of our business strategy. If one or more of our key employees leaves our employment we will have to find a replacement with the combination of skills and attributes necessary to execute our strategy. Because competition for skilled employees is intense, and the process of finding qualified individuals can be lengthy and expensive, we believe that the loss of the services of key personnel could negatively affect our business, financial condition and results of operations.

If we are unable to implement our acquisition strategy successfully, our ability to expand our product and service offerings and our customer base may be limited.

        We regularly evaluate acquisition opportunities. Acquisitions involve numerous risks, including difficulties in the assimilation of the operations, services, products and personnel of the acquired company, the diversion of management's attention from other business concerns, entry into markets in which we have little or no direct prior experience, the potential loss of key employees of the acquired company and our inability to maintain the goodwill of the acquired businesses. In order to expand our product and service offerings and grow our business by reaching new customers, we may continue to acquire businesses that we believe are complementary. The successful implementation of this strategy depends on our ability to identify suitable acquisition candidates, acquire companies on acceptable terms, integrate their operations and technology successfully with our own and maintain the goodwill of the acquired business. We are unable to predict whether or when any prospective acquisition candidate will become available or the likelihood that any acquisition will be completed. Moreover, in pursuing acquisition opportunities, we may compete for acquisition targets with other companies with similar growth strategies. Some of these competitors may be larger and have greater financial and other resources than we have. Competition for these acquisition targets could also result in increased prices of acquisition targets.

        Future acquisitions may result in potentially dilutive issuances of equity securities, the incurrence of additional debt, the assumption of known and unknown liabilities, the write off of software development costs and the amortization of expenses related to goodwill and other intangible assets, all of which could have a material adverse effect on our business, financial condition, operating results and prospects. We have taken, and, if an impairment occurs, could take, charges against earnings in connection with acquisitions. The costs and expenses incurred may exceed the estimates upon which we based these charges.

Our business depends on our intellectual property rights, and if we are unable to protect them, our competitive position will suffer.

        Our business plan is predicated on our proprietary systems and technology, including TouchWorks and physician education products. We protect our proprietary rights through a combination of trademark, trade secret and copyright law, confidentiality agreements and technical measures. We generally enter into non-disclosure agreements with our employees and consultants and limit access to our trade secrets and technology. We cannot assure you that the steps we have taken will prevent misappropriation of technology. Misappropriation of our intellectual property would have a material adverse effect on our competitive position. In addition, we may have to engage in litigation in the future to enforce or protect our intellectual property rights or to defend against claims of invalidity, and we may incur substantial costs as a result.

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If we are deemed to infringe on the proprietary rights of third parties, we could incur unanticipated expense and be prevented from providing our products and services.

        We could be subject to intellectual property infringement claims as the number of our competitors grows and the functionality of our applications overlaps with competitive products. While we do not believe that we have infringed or are infringing on any valid proprietary rights of third parties, we cannot assure you that infringement claims will not be asserted against us or that those claims will be unsuccessful. We could incur substantial costs and diversion of management resources defending any infringement claims. Furthermore, a party making a claim against us could secure a judgment awarding substantial damages, as well as injunctive or other equitable relief that could effectively block our ability to provide products or services. In addition, we cannot assure you that licenses for any intellectual property of third parties that might be required for our products or services will be available on commercially reasonable terms, or at all.

Factors beyond our control could cause interruptions in our operations, which would adversely affect our reputation in the marketplace and our results of operations.

        To succeed, we must be able to operate our systems without interruption. Certain of our communications and information services are provided through our service providers. Our operations are vulnerable to interruption by damage from a variety of sources, many of which are not within our control, including:

        Any significant interruptions in our services would damage our reputation in the marketplace and have a negative impact on our results of operations.

We may be liable for use of data we provide.

        We provide data for use by healthcare providers in treating patients. Third-party contractors provide us with most of this data. Although no claims have been brought against us alleging injuries related to the use of our data, claims may be made in the future. While we maintain product liability insurance coverage in an amount that we believe is sufficient for our business, we cannot assure you that this coverage will prove to be adequate or will continue to be available on acceptable terms, if at all. A claim brought against us that is uninsured or under-insured could materially harm our financial condition.

If our security is breached, we could be subject to liability, and customers could be deterred from using our services.

        The difficulty of securely transmitting confidential information over the Internet has been a significant barrier to conducting e-commerce and engaging in sensitive communications over the Internet. Our strategy relies on the use of the Internet to transmit confidential information. We believe that any well-publicized compromise of Internet security may deter people from using the Internet for these purposes, and from using our system to conduct transactions that involve transmitting confidential healthcare information.

        It is also possible that third parties could penetrate our network security or otherwise misappropriate patient information and other data. If this happens, our operations could be interrupted, and we could be subject to liability. We may have to devote significant financial and other

26



resources to protect against security breaches or to alleviate problems caused by breaches. We could face financial loss, litigation and other liabilities to the extent that our activities or the activities of third-party contractors involve the storage and transmission of confidential information like patient records or credit information. In addition, we could incur additional expenses to comply with the new rules recently published by the U.S. Department of Health and Human Services regarding the use of personal information, with which most entities subject to those rules are required to be in compliance by April 14, 2003.

If we are unable to obtain additional financing for our future needs, our growth prospects and our ability to respond to competitive pressures will be impaired.

        We cannot be certain that additional financing will be available on favorable terms, or at all. If adequate financing is not available or is not available on acceptable terms, our ability to fund our expansion, take advantage of potential acquisition opportunities, develop or enhance services or products, or respond to competitive pressures would be significantly limited.

If our content and service providers fail to perform adequately, our reputation in the marketplace and results of operations could be adversely affected.

        We depend on independent content and service providers for many of the benefits we provide through our TouchWorks system and our physician education applications and services, including the maintenance of managed care pharmacy guidelines, drug interaction reviews and the routing of transaction data to third-party payers. Any problems with our providers that result in interruptions of our services or a failure of our services to function as desired could damage our reputation in the marketplace and have a material adverse effect on our results of operations. We may have no means of replacing content or services on a timely basis or at all if they are inadequate or in the event of a service interruption or failure.

        We also expect to rely on independent content providers for the majority of the clinical, educational and other healthcare information that we plan to provide on our web site. In addition, we will depend on our content providers to deliver high quality content from reliable sources and to continually upgrade their content in response to demand and evolving healthcare industry trends. Any failure by these parties to develop and maintain high quality, attractive content could impair the value of the our brand and our results of operations.

If third-party payers force us to reduce our prices, our results of operations could suffer.

        We expect to derive a significant portion of our revenue from the sale, including over the Internet, of prepackaged medications to physicians. We may be subject to pricing pressures with respect to our future sales of prepackaged medications arising from various sources, including practices of managed care organizations and any governmental action requiring or allowing pharmaceutical reimbursement under Medicare. If our pricing of prepackaged medications experiences significant downward pressure, our business will be less profitable.

If we incur costs exceeding our insurance coverage in lawsuits pending against us or that are brought against us in the future, it could materially adversely affect our financial condition.

        We are a defendant in numerous multi-defendant lawsuits involving the manufacture and sale of dexfenfluramine, fenfluramine and phentermine. In the event we are found liable in any lawsuits filed against us, and if our insurance coverage were inadequate to satisfy these liabilities, it could have a material adverse effect on our financial condition. See "Legal Proceedings".

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If our principal supplier fails or is unable to perform its contract with us, we may be unable to meet our commitments to our customers.

        We currently purchase a majority of the medications that we repackage from AmerisourceBergen. If we do not meet certain minimum purchasing requirements, AmerisourceBergen may increase the prices that we pay under this agreement, in which case we would have the option to terminate the agreement. Although we believe that there are a number of other sources of supply of medications, if AmerisourceBergen fails or is unable to perform under our agreement, particularly at certain critical times during the year, we may be unable to meet our commitments to our customers, and our relationships with our customers could suffer.

Because of anti-takeover provisions under Delaware law and in our certificate of incorporation and by-laws, takeovers may be more difficult, possibly preventing you from obtaining optimal share price.

        Certain provisions of Delaware law and our certificate of incorporation and bylaws could have the effect of making it more difficult for a third party to acquire, or of discouraging a third party from attempting to acquire, control of us. For example, our certificate of incorporation and by-laws provide for a classified Board of Directors and allow us to issue preferred stock with rights senior to those of the common stock without any further vote or action by the stockholders. In addition, we are subject to the anti-takeover provisions of Section 203 of the Delaware General Corporation Law, which could have the effect of delaying or preventing a change in control of us.


Risks Related to Our Industry

If the healthcare environment becomes more restrictive, or we do not comply with healthcare regulations, our existing and future operations may be curtailed, and we could be subject to liability.

        As a participant in the healthcare industry, our operations and relationships are regulated by a number of federal, state and local governmental entities. Because our business relationships with physicians are unique, and the healthcare electronic commerce industry as a whole is relatively young, the application of many state and federal regulations to our business operations is uncertain. It is possible that a review of our business practices or those of our customers by courts or regulatory authorities could result in a determination that could adversely affect us. In addition, the healthcare regulatory environment may change in a way that restricts our existing operations or our growth.

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        The Bush Administration has announced that it intends to propose broad Medicare reform legislation that would make available to Medicare recipients a subsidized prescription drug benefit. While no federal price controls are included in the current version of the proposed legislation, any legislation that reduces physician incentives to dispense medications in their offices could adversely affect physician acceptance of our products. We cannot predict whether or when future health care reform initiatives at the federal or state level or other initiatives affecting our business will be proposed, enacted or implemented or what impact those initiatives may have on our business, financial condition or results of operations.

If the new and rapidly evolving Internet and electronic healthcare information markets fail to develop as quickly as expected, our business prospects will be impaired.

        The Internet and electronic healthcare information markets are in the early stages of development and are rapidly evolving. A number of market entrants have introduced or developed products and services that are competitive with one or more components of the solutions we offer. We expect that additional companies will continue to enter these markets. In new and rapidly evolving industries, there is significant uncertainty and risk as to the demand for, and market acceptance of, recently introduced products and services. Because the markets for our products and services are new and evolving, we are

30



not able to predict the size and growth rate of the markets with any certainty. We cannot assure you that markets for our products and services will develop or that, if they do, they will be strong and continue to grow at a sufficient pace. If markets fail to develop, develop more slowly than expected or become saturated with competitors, our business prospects will be impaired.

Consolidation in the healthcare industry could adversely affect our business.

        Many healthcare industry participants are consolidating to create integrated healthcare delivery systems with greater market power. As provider networks and managed care organizations consolidate, competition to provide products and services like ours will become more intense, and the importance of establishing relationships with key industry participants will become greater. These industry participants may try to use their market power to negotiate price reductions for our products and services. If we were forced to reduce our prices, our business would become less profitable unless we were able to achieve corresponding reductions in our expenses.

If the Internet infrastructure does not continue to improve, our ability to use the Internet on a large scale could be compromised.

        If the Internet continues to experience significant growth in the number of users and the level of use, then the Internet infrastructure may not be able to continue to support the demands placed on it. The Internet may not prove to be a viable commercial medium because of inadequate development of the necessary infrastructure, lack of timely development of complementary products like high speed modems, delays in the development or adoption of new standards and protocols required to handle increased levels of Internet activity or increased government regulation. Because our business plan relies heavily on the viability of the Internet, our business will suffer if growth of the Internet does not meet our expectations.


Risks Related to Our Stock

The public market for our common stock has been and may continue to be volatile.

        The market price of our common stock is highly volatile and could fluctuate significantly in response to various factors, including:

        In addition, the stock markets, especially the Nasdaq National Market, have experienced extreme price and volume fluctuations that have affected the market prices of equity securities of many technology companies, and Internet-related companies in particular. These fluctuations have often been unrelated or disproportionate to operating performance. These broad market factors may materially affect the trading price of our common stock. General economic, political and market conditions like recessions and interest rate fluctuations may also have an adverse effect on the market price of our common stock. Volatility in the market price for our common stock may result in the filing of securities class action litigation.

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Our quarterly operating results may vary.

        Our quarterly operating results have varied in the past, and we expect that our quarterly operating results will continue to vary in future periods depending on a number of factors, including seasonal variances in demand for our products and services, the sales, installation and implementation cycles for our TouchWorks system and physician education products and services and other factors described in this "Risk Factors" section of this report. For example, all other factors aside, sales of our prepackaged medications have historically been highest in the fall and winter months. We base our expense levels in part upon our expectations concerning future revenue, and these expense levels are relatively fixed in the short term. If we have lower revenue, we may not be able to reduce our spending in the short term in response. Any shortfall in revenue would have a direct impact on our results of operations. For these and other reasons, we may not meet the earnings estimates of securities analysts or investors, and our stock price could suffer.

We may have substantial sales of our common stock that could cause our stock price to fall.

        Our common stock began trading on the Nasdaq National Market on July 23, 1999; however, until recently there has been a limited number of shares trading in the public market. A substantial number of our shares has and will continue to become eligible for public sale, and sales of a substantial number of shares of our common stock could cause our stock price to fall.

Because our executive officers and directors have substantial control of our voting stock, takeovers not supported by them will be more difficult, possibly preventing you from obtaining optimal share price.

        The control of a significant amount of our stock by insiders could adversely affect the market price of our common stock. Our executive officers and directors beneficially own or control 15,603,338 shares or 39.8% of the outstanding common stock as of February 28, 2002. If our executive officers and directors choose to act or vote together, they will have the power to influence significantly all matters requiring the approval of our stockholders, including the election of directors and the approval of significant corporate transactions. Without the consent of these stockholders, we could be prevented from entering into transactions that could be beneficial to us.

Safe Harbor for Forward-Looking Statements

        This report and statements we make or our representatives make contain forward-looking statements that involve risks and uncertainties, including those discussed above and elsewhere in this report. We develop forward-looking statements by combining currently available information with our beliefs and assumptions. These statements often contain words like believe, expect, anticipate, intend, contemplate, seek, plan, estimate or similar expressions. Forward-looking statements do not guarantee future performance. Recognize these statements for what they are and do not rely upon them as facts.

        Forward-looking statements involve risks, uncertainties and assumptions, including, but not limited to, those discussed above and elsewhere in this report. We make these statements under the protection afforded them by Section 21E of the Securities Exchange Act of 1934, as amended. Because we cannot predict all of the risks and uncertainties that may affect us, or control the ones we do predict, these risks and uncertainties can cause our results to differ materially from the results we express in our forward-looking statements.


Item 7A.    Quantitative and Qualitative Disclosures About Market Risk

        As of December 31, 2001, we did not own any derivative financial instruments, but we were exposed to market risks, primarily changes in U.S. interest rates. As of December 31, 2001, we had cash, cash equivalents and marketable securities in financial instruments of $78,290,000. Maturities range from less than one month to approximately 12 years. Declines in interest rates over time will reduce our interest income from our investments. Based upon our balance of cash, cash equivalents and marketable securities as of December 31, 2001, a decrease in interest rates of 1.0% would cause a corresponding decrease in our annual interest income by approximately $783,000.

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Item 8.    Financial Statements and Supplementary Data


INDEPENDENT AUDITORS' REPORT

         To the Board of Directors and Stockholders
Allscripts Healthcare Solutions, Inc.:

        We have audited the accompanying consolidated balance sheets of Allscripts Healthcare Solutions, Inc. and subsidiaries (the Company) as of December 31, 2001 and 2000, and the related consolidated statements of operations, stockholders' equity (deficit) and comprehensive income (loss), and cash flows for each of the years in the two-year period ended December 31, 2001. These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.

        We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

        In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Allscripts Healthcare Solutions, Inc. and subsidiaries as of December 31, 2001 and 2000 and the results of their operations and their cash flows for each of the years in the two-year period ended December 31, 2001, in conformity with accounting principles generally accepted in the United States of America.

Chicago, Illinois
February 11, 2002

33



REPORT OF INDEPENDENT ACCOUNTANTS

         To the Board of Directors and
    Stockholders of Allscripts
    Healthcare Solutions, Inc.:

        In our opinion, the consolidated statements of operations, of cash flows and of stockholders' equity (deficit) and comprehensive income (loss) for the year ended December 31, 1999 listed in the index appearing under Item 14(a)(1) on page 69 present fairly, in all material respects, the results of operations and cash flows of Allscripts Healthcare Solutions, Inc. (formerly Allscripts, Inc.) and its subsidiaries for the year ended December 31, 1999, in conformity with accounting principles generally accepted in the United States of America. These financial statements are the responsibility of the Company's management; our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit of these statements in accordance with auditing standards generally accepted in the United States of America, which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion.

/s/  PRICEWATERHOUSECOOPERS LLP      

Chicago, Illinois
February 17, 2000

34



ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. AND SUBSIDIARIES

CONSOLIDATED BALANCE SHEETS

(In thousands, except share amounts)

 
  December 31,
 
 
  2001
  2000
 
ASSETS              
Current assets:              
  Cash and cash equivalents   $ 34,124   $ 76,513  
  Marketable securities     6,352     20,663  
  Accounts receivable, net of allowances of $4,691 in 2001 and $4,384 in 2000     13,811     13,850  
  Other receivables     1,372     1,291  
  Inventories     6,225     5,290  
  Prepaid assets     2,573     1,364  
  Other current assets     389     360  
   
 
 
    Total current assets     64,846     119,331  
Long-term marketable securities     37,814     22,661  
Fixed assets, net     8,501     11,792  
Intangible assets, net     5,516     149,690  
Other assets     767     1,946  
   
 
 
    Total assets   $ 117,444   $ 305,420  
   
 
 

LIABILITIES

 

 

 

 

 

 

 
Current liabilities:              
  Accounts payable   $ 5,626   $ 7,046  
  Accrued expenses     3,113     2,769  
  Accrued compensation     2,873     2,525  
  Accrued restructuring and other charges     2,991      
  Deferred revenue     3,882     1,877  
   
 
 
    Total current liabilities     18,485     14,217  
Other non-current liabilities     325     228  
   
 
 
    Total liabilities     18,810     14,445  
   
 
 

STOCKHOLDERS' EQUITY

 

 

 

 

 

 

 
Preferred stock:              
  Undesignated, $0.01 par value, 1,000,000 shares authorized, no shares issued and outstanding at December 31, 2001 and December 31, 2000          
Common stock:              
  $0.01 par value, 150,000,000 shares authorized; 38,050,001 shares issued, 38,015,536 shares outstanding at December 31, 2001; 29,138,619 shares issued, 29,104,154 shares outstanding at December 31, 2000     381     291  
  0 and 278,646 shares issued and held pursuant to business combinations at December 31, 2001 and 2000, respectively         3  
Additional paid-in capital     636,755     411,081  
Unearned compensation     (404 )   (1,097 )
Treasury stock at cost:              
  34,465 common shares at December 31, 2001 and December 31, 2000     (68 )   (68 )
Accumulated deficit     (538,306 )   (119,375 )
Accumulated other comprehensive income     276     140  
   
 
 
    Total stockholders' equity     98,634     290,975  
   
 
 
    Total liabilities and stockholders' equity.   $ 117,444   $ 305,420  
   
 
 

The accompanying notes are an integral part of these consolidated financial statements.

35



ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF OPERATIONS

(In thousands, except per-share amounts)

 
  Year Ended December 31,
 
 
  2001
  2000
  1999
 
Revenues:                    
  Prepackaged medications   $ 49,672   $ 41,567   $ 25,916  
  Software and related services     21,082     13,416     1,670  
   
 
 
 
    Total revenue     70,754     54,983     27,586  
Cost of revenue:                    
  Prepackaged medications     41,532     32,983     20,719  
  Software and related services     22,388     9,535     1,190  
  Restructuring and other charges     2,201          
   
 
 
 
    Total cost of revenue     66,121     42,518     21,909  
   
 
 
 
      Gross profit     4,633     12,465     5,677  
Selling, general and administrative expenses     57,908     43,183     20,975  
Amortization of intangibles     55,095     24,062     1,351  
Asset impairment charge     354,984          
Restructuring and other charges     6,435          
Write-off of acquired in-process research and development     3,000     13,729      
   
 
 
 
      Loss from operations     (472,789 )   (68,509 )   (16,649 )
Interest income     5,055     7,877     1,499  
Interest expense     (283 )   (171 )   (283 )
Other income (expense)     542     (1,000 )    
   
 
 
 
Loss from continuing operations before income taxes     (467,475 )   (61,803 )   (15,433 )
Income tax benefit     48,544          
   
 
 
 
Loss from continuing operations     (418,931 )   (61,803 )   (15,433 )
Income from discontinued operations         83     642  
Gain from sale of discontinued operations         4,353     3,547  
   
 
 
 
Net loss     (418,931 )   (57,367 )   (11,244 )
Accretion of mandatory redemption value of preferred shares and accrued dividends on preferred shares             (2,198 )
   
 
 
 
Net loss attributable to common stockholders   $ (418,931 ) $ (57,367 ) $ (13,442 )
   
 
 
 
Per-share data—basic and diluted:                    
    Loss from continuing operations (including accretion and accrued dividends on preferred shares)   $ (11.07 ) $ (2.22 ) $ (1.20 )
    Income from discontinued operations         0.00     0.04  
    Gain from sale of discontinued operations         0.16     0.25  
   
 
 
 
    Net loss attributable to common stockholders   $ (11.07 ) $ (2.06 ) $ (0.91 )
   
 
 
 
Weighted-average shares of common stock outstanding used in computing basic and diluted net loss per share     37,835     27,900     14,718  
   
 
 
 

The accompanying notes are an integral part of these consolidated financial statements.

36


ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT) AND COMPREHENSIVE INCOME (LOSS)

(In thousands, except share amounts)

 
  Preferred Stock
  Common Stock
   
   
  Treasury Stock
   
  Accumulated
Other
Comprehensive
Income

   
   
 
 
  Additional
Paid-In
Capital

  Unearned
Compensation

  Accumulated
Deficit

   
  Comprehensive
Income (Loss)

 
 
  Shares
  Amount
  Shares
  Amount
  Shares
  Amount
  Total
 
Balance at December 31, 1998   8,718,768   $ 8,719   8,358,654   $ 84   $ 15,468   $ (231 ) 34,465   $ (68 ) $ (50,764 ) $   $ (26,792 ) $  
  Issuance of 204,771 shares of common stock in connection with acquisition             204,771     2     2,570                                 2,572        
  Issuance of 961,541 shares of common stock under option agreements             961,541     9     797                                 806        
  Expense related to warrants granted to non-employee                         30                                 30        
  Issuance of 7,000,000 shares of common stock in initial public offering, net of offering expenses             7,000,000     70     102,639                                 102,709        
  Payment of fractional shares in connection with reverse stock split                         (6 )                               (6 )      
  Issuance of 4,699,130 shares of common stock under warrant agreements             4,699,130     47     367                                 414        
  Issuance of 19,958 shares of common stock under a contingent payment obligation             19,958     0     319                                 319        
  Conversion of convertible preferred stock to common stock at initial public offering   (8,718,768 )   (8,719 ) 2,977,483     30     8,689                                        
  Other capital contribution                         12                                 12        
  Unearned compensation expense                         1,850     (1,850 )                                
  Compensation expense                               449                           449        
  Expense related to options granted to non-employees                         293                                 293        
  Cumulative dividends in arrears on Series H redeemable preferred stock                         (407 )                               (407 )      
  Cumulative dividends in arrears on Series I redeemable preferred stock                         (425 )                               (425 )      
  Cumulative dividends in arrears on Series J redeemable preferred stock                         (572 )                               (572 )      
  Accretion of mandatory redemption value of preferred stock                         (794 )                               (794 )      
  Net loss for the year ended December 31, 1999                                               (11,244 )         (11,244 )   (11,244 )
                                                               
 
Comprehensive loss                                                                 (11,244 )
   
 
 
 
 
 
 
 
 
 
 
 
 
Balance at December 31, 1999         24,221,537     242     130,830     (1,632 ) 34,465     (68 )   (62,008 )       67,364        

37


 
  Preferred Stock
  Common Stock
   
   
  Treasury Stock
   
  Accumulated
Other
Comprehensive
Income

   
   
 
 
  Additional
Paid-In
Capital

  Unearned
Compensation

  Accumulated
Deficit

   
  Comprehensive
Income (Loss)

 
 
  Shares
  Amount
  Shares
  Amount
  Shares
  Amount
  Total
 
  Issuance of 214,794 shares of common stock to IMS             214,794   $ 2   $ 9,981                               $ 9,983        
  Issuance of 2,641,215 shares of common stock in connection with acquisitions and option conversions             2,641,215     26     169,044                                 169,070        
  Issuance of 1,452,000 shares of common stock in public offering, net of offering expenses             1,452,000     15     99,751                                 99,766        
  Issuance of 844,083 shares of common stock under option agreements             844,083     8     714                                 722        
  Issuance of 43,636 shares of common stock under warrant agreements             43,636     1     19                                 20        
  Compensation expense                             $ 535                           535        
  Compensation expense—non-employee                         751                                 751        
  Other, net                         (9 )                               (9 )      
Comprehensive income (loss):                                                                    
  Net loss for the year ended December 31, 2000                                             $ (57,367 )         (57,367 ) $ (57,367 )
  Other comprehensive income-unrealized gain on marketable securities, net of tax of $93                                                   $ 140     140     140  
                                                               
 
Comprehensive income (loss).                                                                 (57,227 )
   
 
 
 
 
 
 
 
 
 
 
 
 
Balance at December 31, 2000.         29,417,265     294     411,081     (1,097 ) 34,465   $ (68 )   (119,375 )   140     290,975        
  Issuance of 8,592,996 shares of common stock in connection with acquisitions and option conversions             8,592,996     86     225,844                                 225,930        
  Issuance of 38,921 shares of common stock under option agreements             38,921     1     22                                 23        
  Issuance of 819 shares of common stock under warrant agreements             819                                                
  Compensation expense                         (197 )   693                           496        
  Compensation expense—non-employee                         5                                 5        
Comprehensive income (loss):                                                                    
  Net loss for the year ended December 31, 2001                                               (418,931 )         (418,931 )   (418,931 )
  Other comprehensive income-unrealized gain on marketable securities, net of tax of $91                                                     136     136     136  
                                                   
 
 
 
Comprehensive income (loss).                                                               $ (418,795 )
   
 
 
 
 
 
 
 
 
 
 
 
 
Balance at December 31, 2001.     $   38,050,001   $ 381   $ 636,755   $ (404 ) 34,465   $ (68 ) $ (538,306 ) $ 276   $ 98,634        
   
 
 
 
 
 
 
 
 
 
 
       

The accompanying notes are an integral part of these consolidated financial statements.

38



ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. AND SUBSIDIARIES

CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

 
  Year Ended December 31,
 
 
  2001
  2000
  1999
 
Cash flows from operating activities:                    
  Net loss   $ (418,931 ) $ (57,367 ) $ (11,244 )
  Adjustments to reconcile net loss to net cash used in operating activities:                    
    Depreciation and amortization     68,010     28,632     2,517  
    Gain on sale of discontinued operations         (4,353 )   (3,547 )
    Expense from issuance of equity instruments to non-employees         751     323  
    Write-off of in process research and development     3,000     13,729      
    Restructuring and other charges, net of cash paid     6,517          
    Write-down of investment         1,000      
    Non-cash compensation expense     501     535     449  
    Realized gain on investments     (348 )        
    Asset impairment charge     354,984          
    Deferred taxes     (48,544 )        
    Other non-cash charges             319  
    Provision for doubtful accounts     994     980     (633 )
    Changes in operating assets and liabilities, net of effects of acquisitions:                    
      Accounts receivable     (1,676 )   (8,449 )   4,828  
      Other receivables     4,047     (951 )    
      Inventories     (1,539 )   (1,525 )   (1,353 )
      Prepaids and other current assets     (490 )   (2,782 )   (604 )
      Accounts payable     (1,420 )   2,143     (3,999 )
      Accrued compensation     143     540     261  
      Accrued expenses and deferred revenue     1,771     2,003     (10 )
      Other non-current liabilities     (222 )   135      
   
 
 
 
        Net cash used in operating activities     (33,203 )   (24,979 )   (12,693 )
   
 
 
 
Cash flows from investing activities:                    
  Capital expenditures     (3,637 )   (9,351 )   (4,428 )
  Purchase of marketable securities     (53,635 )   (61,112 )   (15,049 )
  Maturities of marketable securities     53,368     33,296      
  Proceeds from sale of discontinued operations         4,353     7,472  
  Cash provided by (used for) acquisitions, net of acquired cash     (5,305 )   (13,223 )   46  
  Purchase of investment         (1,000 )    
   
 
 
 
        Net cash used in investing activities     (9,209 )   (47,037 )   (11,959 )
   
 
 
 
Cash flows from financing activities:                    
  Proceeds from public offering, net         99,766     102,709  
  Borrowings under line of credit             1,400  
  Payments under line of credit         (2,464 )   (5,400 )
  Payments for preferred stock redemptions             (34,745 )
  Payment of notes payable         (59 )   (650 )
  Proceeds from exercise of common stock warrants         20     414  
  Proceeds from issuance of common stock to IMS         9,983      
  Proceeds from exercise of common stock options     23     722     806  
  Share and debt issue costs             (45 )
  Other capital contribution             12  
  Payment of fractional shares             (6 )
   
 
 
 
        Net cash provided by financing activities     23     107,968     64,495  
   
 
 
 
Net (decrease) increase in cash and cash equivalents     (42,389 )   35,952     39,843  
Cash and cash equivalents, beginning of year     76,513     40,561     718  
   
 
 
 
Cash and cash equivalents, end of year   $ 34,124   $ 76,513   $ 40,561  
   
 
 
 

The accompanying notes are an integral part of these consolidated financial statements.

39


ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. AND SUBSIDIARIES

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1.    Nature of Business

        Allscripts Healthcare Solutions, Inc. (formerly Allscripts, Inc.) and its wholly owned subsidiaries, Allscripts, Inc., Channelhealth Incorporated, Telemed Corp., Masterchart, Inc., Medifor, Inc., Allscripts Pharmacy Centers, Inc., Prescription Management Company, Inc., Physician Dispensing Systems, Inc., and Compumed, Inc., (collectively referred to as "Allscripts"), provide physicians with decision support systems designed to improve the quality and cost effectiveness of healthcare.

2.    Summary of Significant Accounting Policies

Principles of Consolidation

        The consolidated financial statements include the accounts of Allscripts Healthcare Solutions, Inc. and its wholly owned subsidiaries. All significant intercompany balances and transactions have been eliminated.

Cash, Cash Equivalents and Marketable Securities

        Cash and cash equivalents balances at December 31, 2001 and December 31, 2000 consist of cash and highly liquid corporate debt securities with maturities at the time of purchase of less than 90 days. Allscripts' cash, cash equivalents, short-term marketable securities and long-term marketable securities are invested in overnight repurchase agreements, money market funds and corporate debt securities. The carrying values of our cash equivalents, short-term marketable securities and long-term marketable securities are as follows:

 
  December 31,
 
  2001
  2000
 
  (In thousands)

Cash equivalents:            
  Money market funds   $ 608   $ 15
  U.S. government and agency debt obligations     3,480    
  Corporate debt securities     25,089     68,620
   
 
      29,177     68,635
Short-term marketable securities:            
  Corporate debt securities     6,352     20,663
Long-term marketable securities:            
  U.S. government and agency debt obligations     15,775    
  Corporate debt securities (contractual lives ranging from 1-12 years)     22,039     22,661
   
 
    Total cash equivalents and marketable securities   $ 73,343   $ 111,959
   
 

        Gross unrealized gains were $3,000 and $457,000 under current and long-term marketable securities, respectively, as of December 31, 2001. Gross unrealized gains were $24,000 and $209,000 under current and long-term marketable securities, respectively, as of December 31, 2000. Gross realized gains were $348,000 for the year ended December 31, 2001. Gross realized gains and losses were immaterial for the years ended December 31, 2000 and 1999. Management determines the appropriate classification of debt and equity securities at the time of purchase and reevaluates the designation at each balance sheet date. As of December 31, 2001 and 2000, marketable debt securities

40



were classified as available-for-sale and carried at their fair value, with the unrealized gains and losses reported net-of-tax in a separate component of stockholders' equity.

        Realized gains and losses and declines in value judged to be other-than-temporary on available-for-sale securities are included in other income (expense). The cost of securities sold is based on specific identification. Interest and dividends on securities classified as available-for-sale are included in interest income.

Inventories

        Inventories, which consist primarily of finished goods, are carried at the lower of cost or market with cost being determined using the specific identification method.

Fixed Assets

        Fixed assets are stated at cost. Depreciation and amortization are computed on the straight-line method over the estimated useful lives of the related assets. Upon asset retirement or other disposition, cost and the related accumulated depreciation are removed from the accounts, and gain or loss is included in the consolidated statements of operations. Amounts expended for repairs and maintenance are charged to operations as incurred.

Website Costs

        Allscripts' website costs consist of the costs to develop features that enable users to perform functions on-line, hosting costs and costs to develop content and graphics. Allscripts has adopted the provisions of the American Institute of Certified Public Accountants' Statement of Position (SOP) 98-1, "Accounting for the Costs of Computer Software Developed or Obtained for Internal Use." At December 31, 2001 and 2000, approximately $142,000 and $286,000, respectively, was capitalized for the development of Allscripts' website and was included in property and equipment. These costs are being amortized over the expected life of the website, which is two years. Costs associated with content changes and maintenance incurred subsequent to the launch of the website have been expensed as incurred.

Intangible Assets

        Intangible assets, which are stated at cost, consist of software rights, customer lists, trademarks and goodwill. Allscripts' policy is to amortize intangible assets using the straight-line method over the remaining estimated economic life of those assets, including the period being reported on.

Long-Lived Assets and Long-Lived Assets to Be Disposed Of

        Allscripts accounts for long-lived assets in accordance with the provisions of Statement of Financial Accounting Standards (FAS) No. 121, "Accounting for the Impairment of Long-Lived Assets and for Long-Lived Assets to Be Disposed Of." This Statement requires that long-lived assets and certain identifiable intangibles be reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to future net cash flows expected to be generated by the asset. If assets are considered to be impaired, the impairment to be

41



recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets. The estimated fair value of assets is determined by estimating the present value of future cash flows expected to be generated by the asset. The discount rate used is Allscripts' expected rate of return, which is equivalent to that used in valuations performed by third parties for the original asset valuation. Assets to be disposed of are reported at the lower of the carrying amount or fair value less costs to sell.

Software Development Costs

        Allscripts capitalizes purchased software that is ready for service and software development costs incurred from the time technological feasibility of the software is established until the software is ready for use in accordance with FAS No. 86 "Accounting for the Costs of Computer Software to Be Sold, Leased or Otherwise Marketed." Research and development costs and other computer software maintenance costs related to software development are expensed as incurred. Upon the establishment of technological feasibility, material related software development costs are capitalized. However, these costs for previous versions of Allscripts' software were written off because the recoverability was uncertain since market acceptance of the software had not been achieved. During 2001, development costs in the amount of $52,000 were capitalized for the release of the current version of TouchWorks. Software development costs of $8,008,000, $3,774,000 and $1,417,000 have been expensed in 2001, 2000 and 1999, respectively. The costs of purchased software are amortized using the greater of the straight-line method over an estimated useful life of three years or the ratio of current gross revenues to the total of current and anticipated gross revenues for the product.

Income Taxes

        Deferred tax assets or liabilities are established for temporary differences between financial and tax reporting bases and for tax carryforward items and are subsequently adjusted to reflect changes in tax rates expected to be in effect when the temporary differences reverse. A valuation allowance is established for any deferred tax asset for which realization is not likely.

Stock Based Compensation

        Allscripts follows FAS No. 123, "Accounting for Stock Based Compensation". As allowed by FAS 123, Allscripts has elected to continue to account for its stock based compensation programs according to the provisions of Accounting Principles Board Opinion No. 25, "Accounting for Stock Issued to Employees." Accordingly, compensation expense has been recognized based on the intrinsic value of compensatory options or shares granted under the plans. Allscripts has adopted the disclosure provisions required by FAS 123.

Revenue Recognition

        Allscripts' revenue is primarily derived from the sale of medications for dispensing at the point of care. Allscripts offers the right of return on pharmaceutical products under various policies and estimates and maintains reserves for product returns based on historical experience following the guidelines of FAS 48, "Revenue Recognition When Right of Return Exists." Revenue from the sale of medications, net of provisions for estimated returns, is recognized upon shipment of the pharmaceutical products when no obligations remain and collection of the receivable is probable.

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        Revenue is also generated from sales of software licenses and related consulting services as well as from subscriptions for software and hardware.

        Revenue from software licensing arrangements requiring significant installation and configuration is accounted for under SOP 81-1 "Accounting for Performance of Construction—Type Contracts and Certain Production—Type Contracts." Revenue is recognized on an output basis as contract milestones are reached provided that the fee is fixed and determinable and collection of the resulting receivable is considered probable. Maintenance and support revenue from these agreements is recognized over the term of the support agreement based on the fair value of the maintenance revenue, which is generally based on contracted renewal rates. For agreements whose payment terms extend beyond twelve months, revenue is recognized as amounts become due and payable upon invoicing, not to exceed the value of revenue supported by milestones reached.

        As of December 31, 2001, there was $694,000 of revenue earned on contracts in excess of billings and $1,145,000 of billings in excess of revenue earned on contracts in progress. Billings on contracts where revenue has been earned in excess of billings are expected to occur according to the contract terms.

        Revenue from software licensing arrangements not requiring significant installation and configuration is accounted for under SOP 97-2, "Software Revenue Recognition," as amended by SOP 98-9, "Modification of SOP 97-2, Software Revenue Recognition, With Respect to Certain Transactions." Revenue is recognized upon shipment of the software or as services are performed provided persuasive evidence of an arrangement exists, fees are considered fixed and determinable, and collection of the resulting receivable is considered probable. The revenue to be recognized for each separate element of a multiple-element software contract is based upon vendor-specific objective evidence of fair value, which is based upon the price the customer is required to pay when the element is sold separately. For agreements where payment terms extend beyond twelve months, the entire arrangement is recognized as the customer is billed over the term of the agreement.

        Revenue from stand-alone service contracts is recognized as services are performed.

        Revenue from physician education products is recognized as physician participation occurs.

Manufacturer Rebates

        Rebates from suppliers are recorded as a reduction of cost of revenue and are recognized on an estimated basis upon shipment of the product to customers. The difference between the amount estimated and the amount actually received is reflected prospectively as a change of estimate. These revisions have not been material.

Advertising Costs

        Allscripts recognizes all advertising costs as incurred. Advertising expense was $359,000, $1,006,000 and $118,000 in 2001, 2000 and 1999, respectively.

Comprehensive Income

        Allscripts accounts for comprehensive income in accordance with FAS No. 130, "Reporting Comprehensive Income". FAS 130 establishes standards for the reporting and display of comprehensive

43



income and its components in a full set of general purpose financial statements. Allscripts has reported unrealized gains/(losses) on certain investments as other comprehensive income. The reclassification adjustment on unrealized gains on marketable securities for the twelve months ended December 31, 2001, was $124,000, net of taxes of $83,000.

Net Loss Per Share

        Allscripts accounts for net loss per share in accordance with FAS No. 128, "Earnings per Share". FAS 128 requires the presentation of "basic" loss per share and "diluted" loss per share. Basic loss per share is computed by dividing the net loss attributable to common stockholders by the weighted average shares of outstanding common stock. For purposes of calculating diluted earnings per share, the denominator includes both the weighted average shares of common stock outstanding and dilutive potential common stock.

        In accordance with FAS 128, basic and diluted net loss per share have been computed using the weighted average number of shares of common stock outstanding during the period. Allscripts has excluded the impact of all outstanding warrants and options to purchase shares of common stock, all outstanding convertible preferred shares and debentures on an if-converted basis and contingent share payment obligations from the calculation of diluted loss per share because all such securities are antidilutive for all periods presented.

        On July 28, 1999, Allscripts consummated an initial public offering of its common stock. Upon the closing of the offering, all of the outstanding shares of Allscripts' convertible preferred stock were automatically converted into 2,977,483 shares of common stock. Additionally, 19,958 shares of common stock were issued upon the closing of the offering, pursuant to a contingent share payment obligation.

        Shares of common stock issuable from securities that could potentially dilute basic earnings per share in the future that were not included in the computation of earnings per share because their effect was anti-dilutive were as follows at December 31:

 
  Year Ended December 31,
 
  2001
  2000
  1999
 
  (In thousands)

Stock options   6,571   3,728   2,587
Warrants   8   19   64
Convertible notes       14
   
 
 
  Total   6,579   3,747   2,665
   
 
 

        Additionally, the net loss applicable to common stockholders for the years ended December 31, 2001, 2000 and 1999 would have been decreased by adding back interest expense related to the convertible notes of approximately $0, $0, and $5,000, respectively.

Fair Value of Financial Instruments

        Cash and cash equivalents and marketable securities are reported at their fair values in the balance sheets with the corresponding mark-to-market adjustments recorded as other comprehensive income in stockholders' equity. The carrying amounts reported in the balance sheets for accounts receivable and

44



accounts payable approximate their fair values due to the short-term nature of these financial instruments.

Risks and Uncertainties

        Financial instruments that potentially subject Allscripts to a concentration of credit risk consist of cash and cash equivalents, marketable securities and trade receivables. Allscripts maintains its cash balances with one major commercial bank and its cash equivalents and marketable securities in interest-bearing, investment-grade securities.

        Allscripts sells its products and services to healthcare providers. Credit risk with respect to trade receivables is generally diversified due to the large number of customers and their dispersion across the United States. To reduce credit risk, Allscripts performs ongoing credit evaluations of its customers and their payment histories. In general, Allscripts does not require collateral from its customers, but it does enter into advance deposit, security or guarantee agreements if appropriate. All revenue is derived from customers located in the United States. All long-lived assets are located in the United States. There were no customers that accounted for greater than 10% of revenue or accounts receivable in 2001, 2000, or 1999.

        The provision for doubtful accounts aggregated $994,000 and $980,000 in 2001 and 2000, respectively. Allscripts recorded a net credit to income aggregating $633,000 in 1999 due to the collection of receivables, which had been reserved as being uncollectable in previous periods.

        Allscripts purchases a majority of its drug inventories under a contractual agreement with one wholesaler/distributor. In 2001, 2000 and 1999, purchases of inventory from this wholesaler/distributor approximated 68%, 65%, and 73%, respectively, of all inventory purchases during each year. At December 31, 2001 and 2000, approximately 44% and 41%, respectively, of accounts payable related to these purchases. Allscripts is exposed to risk of loss of revenue and/or customers in the event of breach of contract or nonperformance by this wholesaler/distributor resulting in restriction of or diminished availability of inventory from this wholesaler/distributor. However, Allscripts does not anticipate that a breach of contract or any nonperformance will occur, but, in the event it did, Allscipts believes that there are several other available wholesalers/distributors which would be able to provide the necessary resources to Allscripts on a timely basis such that no material loss would occur.

Derivative Instruments

        In June 1998, the Financial Accounting Standards Board ("FASB") issued FAS 133, "Accounting for Derivative Instruments and Hedging Activities." FAS 133, as amended, establishes methods of accounting for derivative financial statements and hedging activities related to those instruments, as well as other hedging activities, and became effective in the first quarter of 2001. Allscripts currently does not invest in derivative investments and does not engage in hedging activities. Allscripts' adoption of FAS 133 in the first quarter of 2001 did not have a material effect on its consolidated financial position or results of operations.

Use of Estimates

        Accounting principles generally accepted in the United States of America require management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure

45



of contingent assets and liabilities at year end and the reported amounts of revenue and expenses during the year. Actual results could differ from these estimates.

Reclassifications

        Certain reclassifications have been made in the prior period financial statements to conform to the current period presentation.

3.    Business Combinations

        On January 8, 2001, Allscripts acquired Channelhealth in exchange for 8,592,996 shares of common stock with a fair value of approximately $218,400,000 and the issuance of approximately 493,000 common stock options in replacement of Channelhealth common stock options with a fair value of approximately $7,600,000. Transaction costs incurred were approximately $5,000,000. A deferred tax liability of $48,400,000, based on the tax effects of non-goodwill intangibles related to the acquisition, was recorded. Allscripts will pay additional stock-based consideration if certain revenue targets are achieved during 2002, which may result in the recording of additional purchase price. The business combination was accounted for using the purchase method of accounting and Channelhealth's results of operations have been included in the consolidated financial statements subsequent to the date of acquisition. Approximately $3,000,000 of the purchase price was allocated to the value of acquired in-process research and development that had no alternative future use and was charged to operations during the three months ended March 31, 2001. Allscripts recorded approximately $2,000,000 of net tangible assets in connection with the acquisition. In addition, approximately $27,000,000 of the purchase price was allocated to acquired software. Approximately $91,000,000 of the purchase price was allocated to a strategic alliance agreement and is amortized on a straight-line basis over the term of the agreement, which is ten years. Approximately $153,300,000 of the purchase price was allocated to trade names, goodwill, and assembled workforce. The asset impairment charge recorded during the three months ended September 30, 2001 includes a write-down of these assets to their current carrying value of approximately $5,000,000.

        The following unaudited pro forma consolidated statements of operations for the years ended December 31, 2001 and 2000 assume the Channelhealth acquisition had occurred on January 1 of each year after giving effect to purchase accounting adjustments. These pro forma financial statements have been prepared for comparative purposes only and do not purport to be indicative of what Allscripts' operating results would have been had the acquisitions actually taken place at the beginning of each of the periods presented, nor are they necessarily indicative of future consolidated operating results.

        The pro forma information below excludes the impact of non-recurring charges related to an immediate expensing of acquired in-process research and development. The pro forma weighted-

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average shares include 8,592,996 shares issued as consideration for the Channelhealth acquisition as if they had been issued as of January 1 of each period presented.

 
  Year Ended
December 31,

 
 
  2001
  2000
 
 
  (Unaudited)

 
 
  (In thousands, except per-share data)

 
Revenue   $ 70,754   $ 57,621  
Loss from continuing operations     (421,062 )   (112,396 )
Income from discontinued operations         83  
Gain from sale of discontinued operations         4,353  
   
 
 
Net loss   $ (421,062 ) $ (107,960 )
   
 
 
Per-share data—basic and diluted:              
  Loss from continuing operations   $ (11.08 ) $ (3.08 )
  Income from discontinued operations         0.00  
  Gain from sale of discontinued operations         0.12  
   
 
 
  Net loss   $ (11.08 ) $ (2.96 )
   
 
 
Weighted-average shares of common stock outstanding used in computing basic and diluted net loss per share     37,999     36,493  
   
 
 

        On May 17, 2000, Allscripts acquired Medifor, Inc., a provider of computerized patient and physician education products. In exchange for all of the outstanding common and preferred A and B stock of Medifor, Allscripts issued 935,858 shares of its common stock with a fair value of approximately $34,400,000. In addition, Allscripts issued 142,786 common stock options in replacement of Medifor common stock options with a fair value of approximately $4,200,000. The fair value of the replacement common stock options was estimated using the Black-Scholes model. The business combination was accounted for using the purchase method of accounting and Medifor's results of operations have been included in the consolidated financial statements subsequent to the date of acquisition. Approximately $8,700,000 of the purchase price was allocated to the value of acquired in-process research and development that had no alternative future use and was charged against operations during 2000. Trademarks and goodwill were recorded totaling $30,300,000. Goodwill represents the excess of the purchase price over the fair value of the net assets acquired. The entire balance of intangibles and goodwill from the Medifor acquisition was written off as part of the asset impairment charge recorded during 2001.

        On May 9, 2000, Allscripts acquired MasterChart, Inc., a software developer providing dictation, integration and patient record technology. In exchange for all of the outstanding common stock of MasterChart, Allscripts issued 1,617,873 shares of its common stock with a value of approximately $127,400,000 and paid cash of approximately $5,000,000. The business combination was accounted for using the purchase method of accounting and MasterChart's results of operations have been included in the consolidated financial statements subsequent to the date of acquisition. Approximately $5,000,000 of the purchase price was allocated to the value of acquired in-process research and development that had no alternative future use and was charged against operations during the three months ended

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June 30, 2000. In addition, approximately $4,600,000 of the purchase price was allocated to acquired software and is being amortized on a straight-line basis over two years, the software's estimated useful life. Trademarks and goodwill totaled approximately $125,600,000. Goodwill represents the excess of the purchase price over the fair market value of the net assets acquired. The asset impairment charge recorded during 2001 reduced the carrying value of the intangible assets and goodwill to approximately $200,000.

        In 2000, Allscripts completed another acquisition through the issuance of 87,484 shares of its common stock with a value of approximately $3,000,000 and a payment of $8,000,000 in cash. The business combination was accounted for using the purchase method of accounting, and the results of operations have been included in the consolidated financial statements subsequent to the date of acquisition. The acquisition resulted in goodwill of approximately $10,800,000, which represents the excess of the purchase price over the fair value of the acquired net assets. The operating results of this acquisition were not material. The asset impairment charge recorded during 2001 reduced the carrying value of the goodwill to approximately $500,000.

        In 1999, Allscripts completed acquisitions through the issuance of 204,771 shares of its common stock valued at approximately $2,572,000 and a promissory note in the principal amount of $650,000, bearing interest at 6% per year and payable upon the consummation of an initial public offering. The business combinations were accounted for using the purchase method of accounting, and the results of operations have been included in the consolidated financial statements subsequent to the dates of acquisition. The acquisitions resulted in goodwill of approximately $3,830,000, which represents the excess of the purchase price over the fair value of the acquired net assets and was completely amortized during 2001. The promissory note, including accrued interest of $3,000, was repaid in August 1999.

        The income approach was the primary technique utilized in valuing the purchased in-process research and development in the acquisitions described above. The income approach focuses on the income-producing capability of the acquired assets and best represents the present value of the future economic benefits expected to be derived from these assets. The approach included, but was not limited to, an analysis of (i) the expected cash flows attributable to the in-process research and development projects; (ii) the risks associated with achieving such cash flows; (iii) the completion costs for the projects, and (iv) the stage of the completion of each project.

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4.    Fixed Assets

        Fixed assets as of December 31 consist of the following:

 
  Estimated
Useful Life

  2001
  2000
 
   
  (In thousands)

Office furniture and equipment   2-7 years   $ 10,487   $ 7,093
Service assets   2 years     10,575     10,619
Production and warehouse equipment   7 years     1,103     1,159
Leasehold improvements   4 years     1,486     1,477
Website development costs   2 years     397     286
       
 
          24,048     20,634
Less accumulated depreciation and amortization         15,547     8,842
       
 
Fixed assets, net       $ 8,501   $ 11,792
       
 

        Depreciation and amortization expense was approximately $7,216,000, $3,411,000 and $980,000 in 2001, 2000 and 1999, respectively.

        Service assets include equipment placed with customers for their use in running Allscripts' software. At December 31, 2001 and 2000, service assets included $2,689,000 and $2,970,000, respectively, of assets at physician sites in various stages of installation for which depreciation had not begun. Amounts deemed necessary to reserve for write-downs to fair value on returned equipment are included in accumulated depreciation and amortization.

5.    Intangible Assets and Impairments

        Intangible assets as of December 31 consist of the following:

 
  Estimated
Useful Life

  2001
  2000
 
   
  (In thousands)

Acquired software   2-3 years   $ 149   $ 4,678
Strategic agreements   10 years     4,825    
Trademarks   5 years         26,104
Customer lists   4-5 years         3,563
Goodwill   2-8 years     796     152,656
       
 
          5,770     187,001
Less accumulated amortization         254     37,311
       
 
Intangibles, net       $ 5,516   $ 149,690
       
 

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5.    Intangible Assets and Impairments (Continued)

        During the twelve months ended December 30, 2001, certain events and changes in circumstances caused Allscripts to conduct a review of the carrying value of its goodwill and purchased intangible assets. These events include: (1) the consolidation and integration of Allscripts' software products and related service organization (2) a restructuring plan, including workforce reduction, initiated in July 2001, and (3) changes in the business climate, which have generated the valuation declines of healthcare information technology and e-health companies. Certain intangibles were determined to be impaired because the carrying amount of the assets exceeded the undiscounted future cash flows expected to be derived from the assets. These impairment losses were measured as the amount by which the carrying amounts of the assets exceeded the fair values of the assets, determined based on the discounted future cash flows expected to be derived from the assets.

        The goodwill and intangible assets acquired in the purchase of Channelhealth, Masterchart, Medifor and other acquisitions were determined to be impaired. The resulting impairment charge totaled $354,984,000 and was reported as a component of operating expenses

        A summary of the asset impairment charge is outlined as follows (in thousands):

 
  Impairment Charge
Goodwill   $ 227,026
Strategic agreements     79,593
Software     24,328
Trade names     22,326
Assembled workforce     1,711
   
Total   $ 354,984
   

6.    Restructuring and Other Charges

        In July 2001, Allscripts announced and began implementation of a restructuring plan to realign its organization; prioritize its initiatives around high-growth areas of its business; focus on profitability; reduce operating expenses; improve efficiencies in light of recent acquisitions; and focus sales and service efforts on larger physician practices, academic medical centers, and integrated delivery networks. The restructuring plan includes workforce and overhead reduction and the termination of certain unprofitable agreements and customer relationships. As a result of the restructuring plan, Allscripts recorded restructuring and other charges of $4,370,000 and $4,266,000, respectively, in the three months ended September 30, 2001, of which $6,435,000 was classified as operating expenses and $2,201,000 was classified as cost of revenue in the statement of operations for the year ended December 31, 2001.

Restructuring

Workforce reduction

        The restructuring plan will result in the reduction of approximately 190 employees across all business functions, of which 167 were terminated as of December 31, 2001. The workforce reductions started in the third quarter of 2001 and will be substantially completed in the first quarter of 2002. As part of the restructuring charge, Allscripts recorded a workforce reduction charge of $3,317,000 consisting primarily of severance and related benefits.

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Termination of agreements

        Allscripts recorded a charge of $1,053,000 related to the termination of certain agreements and non-cancelable leases that were originally expected to increase product distribution and enhance product offerings. The charge includes costs incurred for the early termination of these agreements, all of which are expected to be terminated by June 30, 2002, except the lease agreements, which will expire through January 2006.

Other Charges

Termination of unprofitable customer contracts

        Allscripts recorded a charge of $4,266,000 related to the termination of unprofitable customer contracts. The termination of unprofitable customer contracts occurred in client sites where system utilization was low. The charge relates to the reduction of the carrying value of receivables to their expected realizable value and the costs for disposition of assets relating to these sites resulting from terminating the customer relationship.

        A summary of the restructuring and other charges is as follows (in thousands):

 
  Initial
Charge

  Reclassification/
Asset
Write-offs

  Cash
Payments

  Reserve at
December 31, 2001

Restructuring                        
Workforce reduction   $ 3,317   $   $ 1,624   $ 1,693
Termination of agreements     1,053         395     658
   
 
 
 
Subtotal     4,370         2,019     2,351

Other Charges

 

 

 

 

 

 

 

 

 

 

 

 
Termination of unprofitable customer contracts     4,266     3,526     100     640
   
 
 
 
Total   $ 8,636   $ 3,526   $ 2,119   $ 2,991
   
 
 
 

        At December 31, 2001, Allscripts has reclassified the reserve of $1,512,000 to a contra asset account in accounts receivable. During the last two quarters of 2001, Allscripts had write-offs of $21,000 of accounts receivable related to terminated customer relationships.

7.    Income Taxes

        For the year ended December 31, 2001, there was an income tax benefit of $48,544,000 that was entirely related to deferred taxes comprised of Federal and state income taxes of $42,406,000 and $6,138,000, respectively. There was no current or deferred Federal or state income tax provision or benefit for the years ended December 31, 2000 and 1999.

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        The U.S. Federal statutory tax rate differs from Allscripts' effective tax rate for the years ended December 31 as follows:

 
  2001
  2000
  1999
 
U.S. Federal statutory tax rate   (34.0 )% (34.0 )% (34.0 )%
Items affecting Federal income tax rate:              
  State taxes, net of Federal benefit   (0.8 )    
  Asset impairment   16.5      
  Amortization of nondeductible goodwill   3.2   11.9   3.4  
  Acquired in-process research and development   0.2   8.1    
  Other, net     1.2   (0.9 )
  Valuation allowance   4.5   12.8   31.5  
   
 
 
 
Effective income tax rate   (10.4 )% % %
   
 
 
 

        The tax effects of temporary differences that give rise to significant portions of the deferred tax assets and liabilities for the years ended December 31 are as follows (in thousands):

 
  2001
  2000
 
Deferred tax assets:              
  Net operating loss carryforwards   $ 49,183   $ 22,041  
  Allowance for doubtful accounts     2,373     1,707  
  Restructuring     1,165      
  Property, plant, and equipment     749     296  
  Inventory     644     62  
  Deferred compensation     407     407  
  Goodwill amortization     206     186  
  Acquisition costs     186     340  
  Accrued expenses     17     97  
  Capital loss carryforwards     390      
  Other     96     34  
   
 
 
    Total deferred tax assets     55,416     25,170  
Less: valuation allowance     (53,293 )   (15,003 )
   
 
 
Net deferred tax assets   $ 2,123   $ 10,167  
   
 
 
Deferred tax liabilities:              
  Acquired intangibles   $ 1,863   $ 10,073  
  Software development costs     76     94  
  Unrealized gains on marketable securities     184      
   
 
 
    Total deferred tax liabilities     2,123     10,167  
   
 
 
Net deferred tax assets (liabilities)   $   $  
   
 
 

        The valuation allowance as of December 31, 2001 was $53,293,000. The net change in the total valuation allowance for the years ended December 31, 2001 and 2000 is an increase of $38,290,000 and a decrease of $4,635,000, respectively. The increase in valuation allowance in 2001 is also affected by an

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increase attributable to purchase accounting adjustments affecting net deferred tax assets of $17,165,000 related to acquisitions. The decrease in the valuation allowance in 2000 is also affected by a decrease attributable to acquired net deferred tax liabilities of $11,973,000.

        In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the periods in which those temporary differences become deductible.

        At December 31, 2001, Allscripts has operating loss carryforwards available for Federal income tax reporting purposes of approximately $126,273,000. The operating loss carryforwards expire between 2002 and 2021. Allscripts' ability to utilize these operating loss carryforwards to offset future taxable income is dependent on a variety of factors, including possible limitations pursuant to Internal Revenue Code Section (IRC) 382. IRC 382 imposes an annual limitation on the future utilization of operating loss carryforwards due to changes in ownership resulting from the issuance of common stock, stock options, warrants and convertible preferred stock. At December 31, 2001, Allscripts had a capital loss carryforward of $1,000,000 which expires in 2006.

        The source of the loss before income tax benefit is entirely derived from domestic sources.

8.    Redeemable Preferred Shares

        The Series H Preferred shares were voting, nonparticipating and had a liquidation preference upon dissolution of Allscripts of $6.462 per share plus an amount equal to all unpaid dividends accrued thereon. The Series H Preferred shares were senior to Series A, Series B, Series C, Series D, Series F and Series G Preferred shares with respect to the liquidation preference.

        The shares were entitled to cumulative, quarterly dividends of 8.0% accruing from the date of issuance and payable beginning September 15, 1998 and then payable quarterly thereafter. Mandatory redemption of shares (at $6.462 per share) in the proportion of 10%, 10%, 10%, and 70% of the total number of shares originally issued was initially scheduled to begin on September 15, 1998 and occur annually thereafter through 2001, respectively.

        In connection with the 8% convertible subordinated debenture offering in 1996, the terms of the Series H Preferred were amended. Pursuant to the amendment, on September 15, 1998, Allscripts was required to begin paying dividends quarterly. Allscripts was originally required to redeem shares of Series H Preferred with a redemption value of $6.16 million and all accrued dividends thereon on September 15, 2001.

        In conjunction with the issuance of $8,930,000 of Series I Preferred on April 16, 1998, the terms of the Series H Preferred were amended to extend the maturity date five years from the closing of the sale of the Series I Preferred. Allscripts was required to redeem shares of Series H Preferred equal to $8,800,000 plus all accrued dividends ($3,007,000 at December 31, 1998 or $2.21 per share) five years from the closing of the sale of Series I Preferred. In consideration of the change in terms therein, Allscripts issued 916,651 warrants to purchase shares of common stock of Allscripts for $0.06 per share to the holders of Series H Preferred. The warrants will expire five years from the date of the closing of the sale of Series I Preferred. The Series H Preferred shares were redeemed at $8,800,000 plus accrued unpaid dividends, upon completion of the initial public offering of Allscripts common stock on July 28, 1999.

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        On April 16, 1998, Allscripts effected the private placement of Series I Preferred and common stock of Allscripts for $8,930,000. The common stock component, 4,597,070 shares, represented 24.4% of Allscripts' common stock at April 16, 1998, assuming exercise of all options and warrants and the conversion of all convertible preferred stock into common stock. Based upon an independent appraisal, $1,009,000 was allocated to the value of the common stock issued in the Series I Unit Offering. The difference, $733,000, between the amount initially recorded for the redeemable preferred stock and its redemption value was accreted over the life of the Series I Preferred shares such that the Series I Preferred shares were reflected at redemption value at the date of redemption on July 28, 1999. The Series I Preferred shares were voting and had a liquidation preference upon dissolution of Allscripts of $6.462 per share plus an amount equal to all unpaid dividends accrued thereon. The Series I Preferred shares were in parity with the Series J Preferred shares and senior to Series A, Series B, Series C, Series D, Series F, Series G and Series H Preferred shares with respect to liquidation preference.

        A cumulative dividend on the Series I Preferred accrued at a rate of 8.5% per annum. The Series I Preferred shares were redeemed at $8,654,000 plus accrued unpaid dividends on July 28, 1999.

        In conjunction with the issuance of the Series I Preferred and common stock, substantially all of the outstanding subordinated convertible debentures were exchanged for 1,803,838 shares of Series J Preferred. The Series J Preferred shares were voting and had a liquidation preference upon dissolution of Allscripts of $6.462 per share plus an amount equal to all unpaid dividends accrued thereon.

        A cumulative dividend on the Series J Preferred accrued at a rate of 8.5% per annum. The Series J Preferred shares were redeemed at $11,656,000 plus accrued unpaid dividends on July 28, 1999.

9.    Stockholders' Equity

Preferred Stock

        The Series A, Series B, Series C, Series D, Series F and Series G Preferred shares were voting, nonparticipating, convertible, and had a liquidation preference upon dissolution of Allscripts equal to $1.00, $3.75, $3.20, $4.50, $1.25 and $4.50 per share, respectively. The Series G Preferred shares were senior to the Series A, Series B, Series C, Series D and Series F Preferred shares in respect to the liquidation preference. The Series C, Series D and Series F Preferred shares were senior to the Series A and Series B Preferred shares in respect to the liquidation preference. These preferred shareholders had the option to convert their shares into common shares at prescribed rates. Automatic conversion of all convertible preferred shares into 2,977,483 shares of common stock occurred upon the closing of the initial public offering of Allscripts common stock on July 28, 1999.

Common Stock

        During 1999, Allscripts' Board of Directors authorized and its shareholders approved a one-for-six reverse common stock split. Consequently, all common share and per-share information in the accompanying financial statements has been adjusted to reflect the reverse stock split.

        On July 28, 1999, Allscripts completed the initial public offering of its common stock. Allscripts issued 7,000,000 shares of common stock at an initial public offering price of $16.00 per share and all outstanding shares of convertible preferred stock automatically converted into 2,977,483 shares of common stock. The initial public offering resulted in gross proceeds of $112,000,000, $7,840,000 was applied to the underwriting discount and approximately $1,451,000 was applied to related offering

54



expenses. In addition, Allscripts used approximately $34,745,000 of the proceeds to redeem all outstanding shares of its Series H, I and J Redeemable Preferred Stock, plus accrued dividends thereon, $3,900,000 to repay advances under its revolving line of credit with its commercial bank and approximately $653,000 to repay a promissory note, including accrued interest, issued as consideration for a 1999 acquisition.

        During February 2000, Allscripts sold IMS Health Incorporated 214,794 shares of Allscripts common stock for a purchase price of $9,983,000, net of related expenses of $17,000.

        On March 10, 2000, Allscripts completed a public offering of 1,452,000 shares of its common stock, at an offering price of $73.00 per share. The public offering resulted in gross proceeds of $105,996,000, $5,561,000 of which was applied to the underwriting discount and approximately $669,000 of which was applied to related offering expenses. The remaining net proceeds of approximately $99,766,000 were invested in interest-bearing, investment grade securities.

Warrants

        In conjunction with the 1996 convertible subordinated debenture offering, the term loan guaranteed by a stockholder was amended to extend the maturity date to April 30, 1998. In exchange for extending its guaranty of such term debt, Allscripts issued warrants to purchase an aggregate of 279,175 common shares with a strike price of $4.2024. The remaining warrants were exercised during 2001. Because the exercise price of the warrants exceeded the per share value implied by the convertible subordinated debenture offering, no value was ascribed to the warrants.

        As a condition to the Series I Unit Offering, Allscripts amended the maturity date of the Series H Preferred stock and exchanged the subordinated convertible debentures for shares of Series J Preferred stock. In exchange for these concessions, Allscripts issued detachable warrants to the holders of Series H Preferred stock and holders of Series J Preferred stock to receive in the aggregate 916,651 and 1,326,652 shares of common stock, respectively. Based upon an independent appraisal, $165,000 was allocated to the warrants issued to the Series H Preferred stockholders, and the net loss attributable to the common stockholders in 1998 was increased by this amount. Based upon an independent appraisal, $239,000 was assigned to the value of the warrants issued to the Series J Preferred stockholders. The warrants carry a strike price of $0.06 and expire in April 2003. At December 31, 2001, 1,876 warrants issued to Series H Preferred stockholders and 2,528 warrants issued to Series J Preferred stockholders were outstanding, all of which were fully vested and exercisable.

        During 1999, Allscripts issued a fully vested warrant to purchase 3,333 shares of common stock at $3.00 per share to a non-employee for services rendered. Allscripts assigned a value of $9.00 to the warrant and accordingly recorded expense in the amount of $30,000 in 1999. These warrants expire ten years after issuance and are still outstanding as of December 31, 2001. In addition, during 1999, Allscripts issued a performance-based warrant to another non-employee to purchase 8,333 shares of common stock at $3.00 per share. This warrant expired during 2000.

        All of the above warrants may be exercised with payment of cash or the surrender of additional warrants, such warrants to be valued by the excess of fair market value of a common share on the day of exercise over the warrant purchase price. For the years ended December 31, 2001, 2000 and 1999, 819 shares, 25,954 shares, and 4,165,057 shares, respectively, of common stock were issued through the cashless exercise of warrants. In 2001, warrants to purchase 9,894 shares of common stock, in 2000,

55



warrants to purchase 45 shares of common stock, and, in 1999, warrants to purchase 140,834 shares of common stock were surrendered to exercise these warrants. These warrants were valued at the excess of fair market value of a common share on the day of exercise over the warrant exercise price. The net value surrendered, determined by the difference between the market price on the date of exercise and the exercise price, was approximately $5,000; $2,000; and $1,399,000 in 2001, 2000, and 1999, respectively. The value of the net shares issued has been included in par value of common stock and additional paid-in capital in the accompanying consolidated balance sheet.

        At December 31, 2001, Allscripts had reserved 7,737 shares of common stock for issuance upon the exercise of warrants. Warrants to purchase 4,404 shares of common stock had an exercise price of $0.06 and expire during 2003. Warrants to purchase 3,333 shares of common stock had an exercise price of $3.00 and expire during 2009.

10.    Stock Option Plans

        At December 31, 2001, options to purchase 7,393,489 shares of common stock were authorized under Allscripts' Amended and Restated 1993 Stock Incentive Plan ("1993 Plan"). The exercise price for shares under this plan is determined by Allscripts' Board of Directors at the date of grant. All options must be exercised within ten years of the date of grant. The plan provides for exercise of options by payment of cash or surrender of common stock. Options vest on various schedules, primarily on a straight-line basis over three and four year periods from the date of grant, and in certain circumstances upon a change in control. At December 31, 2001, Allscripts had reserved 4,524,027 shares of common stock for issuance upon exercise of outstanding options and 844,285 shares of common stock were available for future issuance under the 1993 Plan.

        In January 2001, the Board of Directors approved the Allscripts Healthcare Solutions, Inc. 2001 Nonstatutory Stock Option Plan ("2001 Plan"). The plan provides for the issuance of up to 2,000,000 options to purchase common stock. The plan is administered by the Compensation Committee of the Board of Directors. The plan covers employees of Allscripts or its affiliates (excluding, however, any employee who is also serving as an officer or director of Allscripts or an affiliate) designated by the Board or the Compensation Committee as being eligible under the plan and non-employee consultants or contractors. The exercise price, term and vesting period of option issued under this plan are determined by the Compensation Committee at the time of grant. At December 31, 2001, Allscripts had reserved 1,571,500 shares of common stock for issuance upon exercise of outstanding options and 428,500 shares of common stock were available for future issuance under the 2001 Plan.

        In conjunction with the acquistion of ChannelHealth, Inc., in January 2001, Allscripts Healthcare Solutions acquired the ChannelHealth, Inc. 1999 Stock Option Plan ("1999 Plan"). Options granted under the plan as of the date of acquisition were converted to Allscripts options. No further awards will be made under this plan. At December 31, 2001, Allscripts had reserved 475,103 shares of common stock for issuance upon exercise of outstanding options and no shares of common stock were available for future issuance under the 1999 Plan.

        Total stock-based compensation expense included in selling, general and administration expenses related to options issued to employees for the years ended 2001, 2000 and 1999 was $496,000, $535,000 and $449,000, respectively.

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        Had Allscripts elected to apply the provisions of FAS 123 regarding recognition of compensation expense to the extent of the calculated fair value of stock options granted, reported net loss and net loss attributable to common stockholders per share would have been increased as follows:

 
  2001
  2000
  1999
 
 
  (In thousands, except per-share data)

 
Net loss, as reported   $ (418,931 ) $ (57,367 ) $ (11,244 )
Pro forma net loss   $ (437,778 ) $ (66,390 ) $ (11,375 )
Net loss per share attributable to common stockholders—basic and diluted, as reported   $ (11.07 ) $ (2.06 ) $ (0.91 )
Pro forma net loss per share attributable to common stockholders—basic and diluted   $ (11.57 ) $ (2.38 ) $ (0.92 )

        Under FAS 123, compensation expense representing fair value of the option grant is recognized over the vesting period. For option grants in 2001, the pro forma net loss reflects compensation expense recognized using a graded-vesting attribution method. For option grants prior to 2001, compensation expense was recognized using a straight-line attribution method.

        For purposes of the FAS 123 pro forma net loss and net loss per share calculation, the fair value of each option grant is estimated as of the date of grant using the Black-Scholes option pricing model. The weighted average assumptions used in determining fair value as disclosed for FAS 123 are shown in the following table:

 
  2001
  2000
  1999
 
Risk-free interest rate   4.67 % 6.20 % 5.82 %
Option life (years)   4   4   4  
Dividend rate   % % %

        No expected volatility factor has been used in determining the fair value of options granted prior to Allscripts' initial public offering, while a volatility factor of 87% has been used in valuing options granted subsequent to the initial public offering and prior to December 31, 1999, 140% for option

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grants issued in 2000, and 132% for option grants issued in 2001. Option activity for the years ended December 31, 2001, 2000 and 1999 is as follows:

 
  Options
Outstanding

  Weighted
Average
Exercise Price

  Options
Exercisable

Balance at December 31, 1998   2,697,123   $ 0.68   1,434,122
  Options granted   1,025,440     9.56    
  Options exercised   (961,541 )   0.84    
  Options forfeited   (173,544 )   1.19    
   
         
Balance at December 31, 1999   2,587,478     4.10   984,426
  Options granted   2,190,558     24.83    
  Options exercised   (844,083 )   0.86    
  Options forfeited   (205,626 )   13.36    
   
         
Balance at December 31, 2000.   3,728,327     16.51   979,661
  Options granted   3,984,701     8.84    
  Options exercised   (38,921 )   0.59    
  Options forfeited   (1,103,477 )   11.71    
   
         
Balance at December 31, 2001.   6,570,630   $ 12.76   2,033,246
   
         

        For the years ended December 31, 2001, 2000 and 1999, the weighted average fair value of options granted was $4.75, $22.96 and $7.97, respectively. Information regarding options outstanding at December 31, 2001 is as follows:

Range of
Exercise Prices

  Number of
Options
Outstanding

  Weighted Average
Remaining
Contractual Life
(in years)

  Weighted
Average
Exercise
Price

  Number of
Options
Exercisable

  Weighted
Average
Exercise
Price

$ 0.06 - $0.06   501,003   6.53   $ 0.06   449,303   $ 0.06
  1.15 -  1.92   177,960   3.56   $ 1.45   177,960   $ 1.45
  2.16 -  3.45   354,925   7.79   $ 2.93   177,200   $ 2.85
  5.10 -  5.63   2,024,509   9.16   $ 5.63   1,959   $ 5.10
  6.12 -  6.88   1,041,311   9.41   $ 6.77   57,686   $ 6.82
  11.25 - 16.59   642,269   7.46   $ 12.73   383,412   $ 12.77
  21.25 - 24.81   811,473   8.55   $ 21.31   217,243   $ 21.38
  26.74 - 34.98   464,872   7.89   $ 29.72   406,020   $ 29.76
  44.63 - 79.75   552,308   8.09   $ 44.87   162,463   $ 45.28
     
           
     
      6,570,630   8.35   $ 12.76   2,033,246   $ 14.84
     
           
     

        In August 1999, Allscripts granted options to purchase an aggregate of 30,000 shares of common stock to non-employees in exchange for future services. These options have an exercise price of $12.69 per share and became fully vested as of February 3, 2000. Selling, general and administrative expenses for the years ended December 31, 2000 and 1999 include $741,000 and $293,000, respectively, in expense relating to these options. In October 2000, Allscripts granted options to purchase 1,672 shares

58



of common stock to a consultant in exchange for services rendered. Selling, general and administrative expenses for the years ended December 31, 2001 and 2000 include $5,000 and $10,000, respectively, in expense relating to these options.

11.    Lease Commitments

        Allscripts conducts its operations from leased premises and with equipment acquired under several operating leases. Total rent expense from continuing operations was approximately $1,113,000, $936,000 and $579,000 in 2001, 2000 and 1999, respectively.

        Future minimum rental payments under operating leases for the next five years are as follows (in thousands):

 
  Year Ending
December 31

2002   $ 1,039
2003     1,018
2004     618
2005     213
2006     18
   
Total future minimum lease payments   $ 2,906
   

        Allscripts acquired, through the Channelhealth acquisition, capital leases for equipment with a gross value of $636,000. Accumulated amortization on the equipment totaled $135,000 as of December 31, 2001. Amortization expense is included in the balance of depreciation expense. The current and non-current portions of the lease liability as of December 31, 2001 were $223,000 and $190,000, respectively.

        Future minimum rental payments under capital leases for the next five years are as follows (in thousands):

 
  Year Ending
December 31

2002   $ 269
2003     186
2004    
2005    
2006    
   
Total future minimum lease payments   $ 455
   

12.    Contingencies

        The pharmaceutical repackaging industry is subject to stringent federal and state regulations. Allscripts' repackaging operations are regulated by the Food and Drug Administration as if Allscripts were a manufacturer. Allscripts is also subject to regulation by the Drug Enforcement Administration in connection with the packaging and distribution of controlled substances.

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        Allscripts is a defendant in over 2,000 multi-defendant lawsuits brought by over 3,000 claimants involving the manufacture and sale of dexfenfluramine, fenfluramine and phentermine. The majority of these suits were filed in state courts in Texas beginning in August 1999. The plaintiffs in these cases claim injury as a result of ingesting a combination of these weight-loss drugs. In each of these suits, Allscripts is one of many defendants, including manufacturers and other distributors of these drugs. Allscripts does not believe it has any significant liability incident to the distribution or repackaging of these drugs, and it has tendered defense of these lawsuits to its insurance carrier for handling. In addition, Allscripts has been indemnified by the primary manufacturer of the drugs at issue in these cases. In addition, while Allscripts has not yet conducted a review of all of the Texas suits, since physician dispensing is generally prohibited in Texas and Allscripts has never distributed these drugs in Texas, Allscripts believes that it is unlikely that it is responsible for the distribution of the drugs at issue in many of these cases. The lawsuits are in various stages of litigation, and it is too early to determine what, if any, liability Allscripts will have with respect to the claims made in these lawsuits. If Allscripts' insurance coverage in the amount of $16,000,000 per occurrence and $17,000,000 per year in the aggregate and its indemnity from the drug manufacturer is inadequate to satisfy any resulting liability, Allscripts will have to defend these lawsuits and be responsible for the damages, if any, that Allscripts suffers as a result of these lawsuits. Allscripts does not believe that the outcome of these lawsuits will have a material adverse effect on its consolidated financial position, results of operations or cash flows.

        In addition, Allscripts is from time to time subject to legal proceedings and claims that arise in the normal course of its business. In the opinion of management, the amount of ultimate liability with respect to these actions will not have a material adverse effect on Allscripts' consolidated financial position, results of operations or cash flows.

13.    Savings Plan

        Effective January 1, 1993, employees of Allscripts who meet certain eligibility requirements can participate in Allscripts' 401(k) Savings and Investment Plan. Under the plan, Allscripts may, at its discretion, match the employee contributions. Allscripts recorded expenses from continuing operations related to its matching contributions in 2001, 2000, and 1999 of $578,000, $184,000, and $60,000, respectively.

14.    Discontinued Operations

        On March 18, 1999, Allscripts signed a definitive agreement to sell certain assets of its pharmacy benefit management operation to Pharmacare Management Services, Inc., Pharmacare Direct, Inc., and Procare Pharmacy, Inc. The sale closed on March 31, 1999. The aggregate purchase price was $15,400,000, payable in the form of an up-front payment at closing of $7,000,000 and a contingent payment of up to $8,400,000 payable within 10 business days after the first anniversary of the closing date. Additionally, the buyers purchased the inventory at Allscripts' net cost, approximately $500,000, while Allscripts retained the remaining working capital. The contingent payment was based upon the number of prescription fillings (including original fillings and subsequent refills) for the one-year period following the closing. In May 2000, Allscripts received payment of $4,353,000, net of related expenses, as final payment of the contingent consideration.

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        The operating results of the pharmacy benefit management segment have been segregated from continuing operations and reported as a separate line item on the Consolidated Statements of Operations under the caption "Income from discontinued operations."

        Operating results from discontinued operations were as follows:

 
  2001
  2000
  1999
 
  (In thousands)

Revenue   $   $   $ 14,292
Cost of revenue             13,378
   
 
 
  Gross profit             914
Selling, general and administrative expenses         (83 )   272
   
 
 
Income from discontinued operations       $ 83   $ 642
   
 
 

        For the twelve months ended December 31, 2000 and 1999, Allscripts recognized a gain on the sale of this business of $4,353,000 and $3,547,000, respectively, which has been reported as a separate line item on the Consolidated Statement of Operations under the caption "Gain from sale of discontinued operations." The gain in 2000 represents final payment of contingent consideration related to the sale, net of certain transaction costs.

        The components of assets and liabilities of discontinued operations included in Allscripts' consolidated balance sheets at December 31 are as follows:

 
  2001
  2000
 
 
  (In thousands)

 
Assets:              
  Accounts receivable   $   $ 4  
   
 
 
Total assets         4  
Liabilities         317  
   
 
 
  Net   $   $ (313 )
   
 
 

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15.    Supplemental Cash Flow Information

 
  2001
  2000
  1999
 
  (In thousands, except share
and per-share amounts)

Interest paid   $ 49   $   $ 231
Income taxes paid            
Noncash investing and financing activities:                  
  Accretion of mandatory redemption value of preferred shares             794
  In connection with the 1999 acquisitions, issuance of 204,771 shares of common stock valued at an aggregate amount of approximately $2,572,000 and the issuance of a 6% promissory note in the principal amount of $650,000 in exchange for net tangible liabilities of $637,000             3,222
  In connection with the acquisition of ChannelHealth, Inc., issuance of 8,592,996 shares of common stock valued at an aggregate amount of approximately $218,400,000 and issuance of common stock replacement options with a fair value of approximately $7,600,000 in exchange for all outstanding common stock of ChannelHealth, Inc.     225,930        
  In connection with the acquisition of MasterChart, Inc., issuance of 1,617,873 shares of common stock valued at an aggregate amount of approximately $127,400,000 and $5,000,000 in cash, in exchange for all outstanding common stock of MasterChart, Inc.         127,400    
  In connection with the acquisition of Medifor, Inc., issuance of 935,858 shares of common stock valued at an aggregate amount of approximately $34,400,000 and issuance of 142,786 common stock option replacements of Medifor common stock options with a fair value of approximately $4,200,000, in exchange for all outstanding common and preferred A and B stock of Medifor         38,600    
  In connection with other 2000 acquisitions, issuance of 87,484 shares of common stock valued at an aggregate amount of approximately $3,000,000 and $8,000,000 in cash in exchange for net tangible assets of $274,000         3,000    
  In connection with Allscripts' initial public offering, conversion of 8,718,768 shares of preferred stock into 2,977,483 shares of common stock             8,719
Cumulative dividends in arrears on redeemable preferred shares             1,404

16.    Related Party Transactions

        As a result of Allscripts' acquisition of Channelhealth from IDX Systems Corporation (IDX), IDX owns approximately 19.7% of the common stock of Allscripts. In addition, the Chief Executive Officer of IDX is one of Allscripts' directors. As part of a 10-year strategic alliance agreement beginning on January 9, 2001, Allscripts is obligated to pay IDX a portion of its revenues. During 2001, Allscripts paid IDX $748,000 pursuant to this agreement. In addition, Allscripts leases office space from IDX. During 2001, Allscripts paid $492,000 to IDX for the lease of the office space and use of the facility's infrastructure.

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        From June 1997 through March 1999, Allscripts provided pharmacy benefit management services for Anthem, Inc. One of Allscripts' former directors was Chairman of the Board of Anthem. Included in income from discontinued operations in 1999 is $375,000 of revenues from Anthem.

        One of Allscripts' directors has been a partner in the law firm of Akin, Gump, Strauss, Hauer and Feld, LLP since June 2000, and was a partner in the law firm of Green, Stewart, Farber & Anderson, P.C., in 1999 and through June 2000. Both firms were retained by Allscripts to provide legal services. Expenditures related to services provided by these law firms was $164,000, $55,000 and $33,000 in 2001, 2000 and 1999, respectively.

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INDEPENDENT AUDITORS' REPORT

To the Board of Directors and Stockholders
Allscripts Healthcare Solutions, Inc.:

        Under date of February 11, 2002, we reported on the consolidated balance sheets of Allscripts Healthcare Solutions, Inc. and subsidiaries (Company) as of December 31, 2001 and 2000, and the related consolidated statements of operations, stockholders' equity (deficit) and comprehensive income (loss), and cash flows for each of the years in the two-year period ended December 31, 2001. In connection with our audits of the aforementioned consolidated financial statements, we also audited the related financial statement schedule as listed in the accompanying index. The financial statement schedule is the responsibility of the Company's management. Our responsibility is to express an opinion on the financial statement schedule based on our audits.

        In our opinion, such financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly, in all material respects, the information set forth therein.

Chicago, Illinois
February 11, 2002

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REPORT OF INDEPENDENT ACCOUNTANTS ON
FINANCIAL STATEMENT SCHEDULE

To the Board of Directors of Allscripts
Healthcare Solutions, Inc.:

        Our audit of the consolidated financial statements referred to in our report dated February 17, 2000 appearing in this Form 10-K also included an audit of the financial statement schedule for the year ended December 31, 1999 listed in Item 14(a)(2) of this Form 10-K. In our opinion, this financial statement schedule presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements.

/s/ PRICEWATERHOUSECOOPERS LLP

Chicago, Illinois
February 17, 2000

65



ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. AND SUBSIDIARIES

VALUATION AND QUALIFYING ACCOUNTS

(In thousands)

Schedule II

 
  Beginning
Balance

  Provision
  Write-offs
  Ending
Balance

Allowance for accounts receivable                    
  Year ended December 31, 2001   $ 4,384   994   (687 ) $ 4,691
  Year ended December 31, 2000   $ 3,743   980   (339 ) $ 4,384
  Year ended December 31, 1999   $ 4,523   (633 ) (147 ) $ 3,743

 

 

Beginning
Balance


 

Charged to
Expense


 

Adjustments


 

Ending
Balance

Valuation allowance for deferred tax assets                    
  Year ended December 31, 2001   $ 15,003   21,125   17,165  (1) $ 53,293
  Year ended December 31, 2000   $ 19,638   7,338   (11,973 )(2) $ 15,003
  Year ended December 31, 1999   $ 15,284   4,354     $ 19,638

(1)
Adjustment related to net deferred tax assets established in connection with acquisitions.

(2)
Adjustment related to net deferred tax liabilities established in connection with acquisitions.

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Item 9.    Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

        On December 21, 2000, Allscripts dismissed PricewaterhouseCoopers LLP (PWC) as Allscripts' independent accountant. At the recommendation of its audit committee, the board of directors of Allscripts authorized the dismissal of PWC.

        The report of PWC on Allscripts' consolidated financial statements as of and for the year ended December 31, 1999 did not contain an adverse opinion or disclaimer of opinion, and was not qualified or modified as to uncertainty, audit scope, or accounting principles.

        During Allscripts' fiscal year ended December 31, 1999, and in the interim period from January 1, 2000 through December 21, 2000, there were no disagreements with PWC on any matter of accounting principles or practices, financial statement disclosure, or auditing scope or procedure, which disagreements, if not resolved to the satisfaction of PWC, would have caused them to make reference thereto in their report of the financial statements for those years.

        During Allscripts' fiscal year ended December 31, 1999 and in the interim period from January 1, 2000 through December 21, 2000, there were no "reportable events" as defined in Item 304(a)(1)(v) of Regulation S-K promulgated under the Securities Exchange Act of 1934 except that in connection with PWC's review of Allscripts' financial statements for the quarter ended September 30, 2000, PWC advised Allscripts of the existence of a material weakness relating to the controls surrounding contract administration. To immediately address this concern, Allscripts, among other things, hired a contract attorney, who serves as a full-time Contract Administrator with the responsibility for the retention, review, analysis, monitoring and maintenance of individual customer contracts. Management and the audit committee believe that the concerns expressed by PWC have been adequately addressed through the actions taken by Allscripts.

        Allscripts provided PWC with a copy of the disclosures made in its Current Report on Form 8-K dated December 21, 2000 and filed with the Securities and Exchange Commission on December 28, 2000 (the "Form 8-K") and requested that PWC furnish Allscripts with a letter addressed to the Securities and Exchange Commission stating whether PWC agrees with the statements made by Allscripts in response to Item 304(a) of Regulation S-K and, if not, stating the respects in which PWC does not agree. A copy of that letter is filed as Exhibit A to the Form 8-K.

        At the recommendation of the audit committee, the board authorized the engagement of KPMG LLP as Allscripts' new independent accountants to audit and report on the financial statements for the fiscal year ending December 31, 2000 and to act, on a continuing basis, as Allscripts' independent accountant. On December 21, 2000, Allscripts requested that KPMG LLP be engaged as its independent accountants, and KPMG LLP accepted the engagement on December 28, 2000.

        During the fiscal year ended December 31, 1999 and in the interim period from January 1, 2000 through December 21, 2000, Allscripts did not consult with KPMG LLP regarding either the application of accounting principles to a specified transaction, either completed or proposed, or the types of audit opinion that might be rendered on Allscripts' financial statements. In addition, Allscripts did not consult with KPMG LLP regarding any matter that was the subject of a disagreement or a reportable event within the meaning of Item 304 of Regulation S-K.

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PART III

Item 10.    Directors and Executive Officers of the Registrant

        Information regarding directors, executive officers and other key employees is included under the captions "Election of Directors" and "Executive Officers" in Allscripts' proxy statement for the 2002 Annual Meeting of Stockholders and is incorporated by reference herein.

        Information regarding Section 16(a) reporting compliance is included under the caption "Section 16(a) Beneficial Ownership Reporting Compliance" in Allscripts' proxy statement for the 2002 Annual Meeting of Stockholders and is incorporated by reference herein.


Item 11.    Executive Compensation

        Information regarding executive and director compensation is included under the captions "Executive Compensation" and "Director Compensation" in Allscripts' proxy statement for the 2002 Annual Meeting of Stockholders and is incorporated by reference herein.


Item 12.    Security Ownership of Certain Beneficial Owners and Management

        Information regarding security ownership is included under the caption "Ownership of Allscripts Common Stock" in Allscripts' proxy statement for the 2002 Annual Meeting of Stockholders and is incorporated by reference herein.


Item 13.    Certain Relationships and Related Party Transactions

        Information regarding certain relationships and related party transactions is included under the caption "Certain Relationships and Related Party Transactions" in Allscripts' proxy statement for the 2002 Annual Meeting of Stockholders and is incorporated by reference herein.

68



PART IV

Item 14.    Exhibits, Financial Statement Schedules and Reports on Form 8-K

(a)(1)    Financial Statements

        The following consolidated financial statements of Allscripts Healthcare Solutions, Inc. and its subsidiaries are included in Part II of this report:

 
  Page
Independent Auditors' Report   33
Report of Independent Accountants   34
Consolidated Balance Sheets as of December 31, 2001 and 2000   35
Consolidated Statements of Operations for the years ended December 31, 2001, 2000 and 1999   36
Consolidated Statements of Stockholders' Equity (Deficit) and Comprehensive Income (Loss) for the years ended December 31, 2001, 2000 and 1999   37
Consolidated Statements of Cash Flows for the years ended December 31, 2001, 2000 and 1999   39
Notes to Consolidated Financial Statements   40

(a)(2)    Financial Statement Schedules

 
  Page
Independent Auditors' Report   64
Report of Independent Accountants on Financial Statement Schedule   65
Schedule II—Valuation and Qualifying Accounts   66

(a)(3)    List of Exhibits

(b)    Reports on Form 8-K

        None.

69




SIGNATURES

        Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on March 25, 2002.

    ALLSCRIPTS HEALTHCARE SOLUTIONS, INC.

 

 

By:

 

/s/  
DAVID B. MULLEN      
David B. Mullen
Chief Financial Officer

        Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below on March 25, 2002 by the following persons on behalf of the Registrant in the capacities indicated.

Signature
  Title

 

 

 
/s/  GLEN E. TULLMAN      
Glen E. Tullman
  Chairman, President, Chief Executive Officer, and Director
(Principal Executive Officer)

/s/  
DAVID B. MULLEN      
David B. Mullen

 

Chief Financial Officer and Director
(Principal Financial Officer)

/s/  
JOHN G. CULL      
John G. Cull

 

Senior Vice President, Finance, Treasurer and Secretary (Principal Accounting Officer)

/s/  
BERNARD GOLDSTEIN      
Bernard Goldstein

 

Director

/s/  
PHILIP D. GREEN      
Philip D. Green

 

Director

/s/  
M. FAZLE HUSAIN      
M. Fazle Husain

 

Director

/s/  
MICHAEL J. KLUGER      
Michael J. Kluger

 

Director

/s/  
EDWARD M. PHILIP      
Edward M. Philip

 

Director

/s/  
RICHARD E. TARRANT      
Richard E. Tarrant

 

Director

70



INDEX TO EXHIBITS

Exhibit
Number

  Description
  Reference
2.1   Agreement and Plan of Merger, dated as of March 13, 2000, among Allscripts, Inc., MC Acquisition Corp., MasterChart, Inc. and certain shareholders of MasterChart, Inc., together with a list of exhibits and schedules thereto. Such exhibits and schedules are not filed, but the Registrant undertakes to furnish a copy of any such exhibit or schedule to the Securities and Exchange Commission upon request.   Incorporated herein by reference from the Allscripts, Inc. Current Report on Form 8-K filed on May 24, 2000, as amended on July 24, 2000 and July 25, 2000

2.2

 

Amendment No. 1 to Agreement and Plan of Merger, dated as of May 9, 2000, by and among Allscripts Inc., MC Acquisition Corp., MasterChart, Inc. and certain shareholders of MasterChart, Inc.

 

Incorporated herein by reference from the Allscripts, Inc. Current Report on Form 8-K filed on May 24, 2000, as amended on July 24, 2000 and July 25, 2000

2.3

 

Agreement and Plan of Merger, dated as of April 12, 2000, among Allscripts, Inc., WebDoc Acquisition Corp., Medifor, Inc. and certain shareholders of Medifor, Inc., together with a list of exhibits and schedules thereto. Such exhibits and schedules are not filed, but the Registrant undertakes to furnish a copy of any such exhibit or schedule to the Securities and Exchange Commission upon request.

 

Incorporated herein by reference from the Allscripts, Inc. Current Report on Form 8-K filed on May 31, 2000, as amended on July 25, 2000

2.4

 

Agreement and Plan of Merger, dated as of July 13, 2000, by and among Allscripts Holding, Inc., Allscripts, Inc., Bursar Acquisition, Inc., Bursar Acquisition No. 2, Inc., IDX Systems Corporation and Channelhealth Incorporated.

 

Incorporated herein by reference from the Allscripts, Inc. Current Report on Form 8-K filed on July 27, 2000

2.5

 

First Amendment to Agreement and Plan of Merger, entered into as of November 29, 2000, by and among Allscripts Holding, Inc., Allscripts, Inc., Bursar Acquisition, Inc., Bursar Acquisition No. 2, Inc., IDX Systems Corporation and Channelhealth Incorporated.

 

Incorporated herein by reference from the Allscripts Healthcare Solutions, Inc. Registration Statement on Form S-4 as part of Amendment No. 1 filed on December 7, 2000 (SEC file no. 333-49568)

3.1

 

Amended and Restated Certificate of Incorporation of Allscripts Healthcare Solutions, Inc. (formerly named Allscripts Holding, Inc.).

 

Incorporated herein by reference from the Allscripts Healthcare Solutions, Inc. Registration Statement on Form S-4 as part of Amendment No. 1 filed on December 7, 2000 (SEC file no. 333-49568)

3.2

 

Certificate of Amendment of Amended and Restated Certificate of Incorporation of Allscripts Healthcare Solutions, Inc. (formerly named Allscripts Holding, Inc.).

 

Incorporated herein by reference from the Allscripts Healthcare Solutions, Inc. Registration Statement on Form S-4 as part of Amendment No. 1 filed on December 7, 2000 (SEC file no. 333-49568)

3.3

 

Certificate of Amendment of Amended and Restated Certificate of Incorporation of Allscripts Healthcare Solutions, Inc. (formerly named Allscripts Holding, Inc.).

 

Incorporated herein by reference from the Allscripts Healthcare Solutions, Inc. Registration Statement on Form S-4 as part of Amendment No. 1 filed on December 7, 2000 (SEC file no. 333-49568)

3.4

 

Bylaws of Allscripts Healthcare Solutions, Inc. (formerly named Allscripts Holding, Inc.).

 

Incorporated herein by reference from the Allscripts Healthcare Solutions, Inc. Registration Statement on Form S-4 as part of Amendment No. 1 filed on December 7, 2000 (SEC file no. 333-49568)

 

 

 

 

 


10.1


Amended and Restated 1993 Stock Incentive Plan, as amended May 10, 2000.

 

Incorporated herein by reference from the Allscripts, Inc. Quarterly Report on Form 10-Q for the quarter ended June 30, 2000

10.2

 

Twelfth Restated Registration Agreement dated as of June 18, 1999, by and among Allscripts, Inc., those Holders of Allscripts, Inc. Series A Preferred, Series B Preferred, Series C Preferred, Series D Preferred, Series F Preferred and Series G Preferred listed in Schedule I attached thereto, the Holders of the Extension Guaranty Warrants listed in Schedule II thereto, the Holders of the 1996 Extension Guaranty Warrants listed in Schedule II thereto, those Holders of Common listed in Schedule III thereto, the Holders of Series H Warrants and H Unit Common listed in Schedule IV thereto, the Holders of Extension Series H Warrants listed in Schedule IV thereto, the Holders of I Unit Common listed in Schedule V thereto and the Holders of Debenture Warrants listed in Schedule VI thereto.

 

Incorporated herein by reference from the Allscripts, Inc. Registration Statement on Form S-1 as part of Amendment No. 2 filed on June 29, 1999 (SEC file no. 333-78431)

10.3

 

Industrial Building Lease dated April 30, 1997 between G2 Limited Partnership and Allscripts, Inc.

 

Incorporated herein by reference from the Allscripts, Inc. Registration Statement on Form S-1 filed on May 14, 1999 (SEC file no. 333-78431)

10.4

 

Lease Agreement between American National Bank and Trust Company of Chicago, as Trustee, and Allscripts, Inc. dated September 1996, as amended December 31, 1999.

 

Incorporated herein by reference from the Allscripts, Inc. Registration Statement on Form S-1 as part of Amendment No. 1 filed on February 18, 2000 (SEC file no. 333-95521)

10.5

 

Employment Agreement effective August 1, 1997 between Allscripts, Inc. and Glen E. Tullman.

 

Incorporated herein by reference from the Allscripts, Inc. Registration Statement on Form S-1 filed on May 14, 1999 (SEC file no. 333-78431)

10.6

 

Employment Agreement effective August 1, 1997 between Allscripts, Inc. and David B. Mullen.

 

Incorporated herein by reference from the Allscripts, Inc. Registration Statement on Form S-1 filed on May 14, 1999 (SEC file no. 333-78431)

10.7

 

Form of TouchWorks Master License Agreement.

 

 

10.8

 

Supply Agreement dated August 27, 1998 between McKesson U.S. Health Care and Allscripts, Inc.

 

Incorporated herein by reference from the Allscripts, Inc. Registration Statement on Form S-1 as part of Amendment No. 1 filed on June 7, 1999 (SEC file no. 333-78431)

10.9


Employment Agreement, effective August 2, 1999, between Allscripts, Inc. and Joseph E. Carey.

 

Incorporated herein by reference from the Allscripts, Inc. Quarterly Report on Form 10-Q for the quarter ended September 30, 1999

10.10


Employment Agreement dated as of April 5, 2000 by and between Allscripts, Inc. and Lee A. Shapiro.

 

Incorporated herein by reference from the Allscripts, Inc. Quarterly Report on Form 10-Q for the quarter ended June 30, 2000

10.11

 

Stock Rights and Restrictions Agreement by and between Allscripts Healthcare Solutions, Inc. and IDX Systems Corporation dated as of January 8, 2001.

 

Incorporated herein by reference from the Allscripts Healthcare Solutions, Inc. Annual Report on Form 10-K for the fiscal year ended December 31, 2001

10.12

 

Strategic Alliance Agreement by and between Allscripts Healthcare Solutions, Inc. and IDX Systems Corporation dated as of January 8, 2001.

 

Incorporated herein by reference from the Allscripts Healthcare Solutions, Inc. Annual Report on Form 10-K for the fiscal year ended December 31, 2001

 

 

 

 

 


10.13

 

Asset Purchase Agreement, dated as of July 13, 2000, by and between Channelhealth Incorporated and IDX Systems Corporation.

 

Incorporated herein by reference from the Allscripts Healthcare Solutions, Inc. Registration Statement on Form S-4 as part of Amendment No. 1 filed on December 7, 2000 (SEC file no. 333-49568)

10.14

 

Amended and Restated Cross License and Software Maintenance Agreement by and between IDX Systems Corporation and Channelhealth Incorporated dated January 8, 2001.

 

Incorporated herein by reference from the Allscripts Healthcare Solutions, Inc. Annual Report on Form 10-K for the fiscal year ended December 31, 2001

21.1

 

Subsidiaries

 

 

23.1

 

Consent of KPMG LLP

 

 

23.2

 

Consent of PricewaterhouseCoopers LLP

 

 

Indicates management contract or compensatory plan.



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ALLSCRIPTS HEALTHCARE SOLUTIONS, INC.
TABLE OF CONTENTS TO 2001 ANNUAL REPORT ON FORM 10-K
PART I
Current Products and Services
PART II
Selected Quarterly Operating Results
Risks Related to Allscripts Healthcare Solutions, Inc.
Risks Related to Our Industry
Risks Related to Our Stock
INDEPENDENT AUDITORS' REPORT
REPORT OF INDEPENDENT ACCOUNTANTS
ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (In thousands, except share amounts)
ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS (In thousands, except per-share amounts)
ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (In thousands)
ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. AND SUBSIDIARIES VALUATION AND QUALIFYING ACCOUNTS (In thousands)
PART III
PART IV
SIGNATURES
INDEX TO EXHIBITS

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EXHIBIT 10.7

[ALLSCRIPTS LOGO] TOUCHWORKS™ SYSTEM AGREEMENT

 

 

Customer Name:

 
     
    Sales Executive:  
     

        This AGREEMENT is made as of the latter of Customer's or Allscripts' execution below ("Effective Date") by and between the Customer identified in the signature area below and Allscripts, Inc., directly and/or through its affiliate Channelhealth Incorporated, both Delaware corporations (collectively, "Allscripts") and both being affiliates of Allscripts Healthcare Solutions, Inc., a Delaware corporation.

        Allscripts agrees to provide and deliver to Customer the hardware ("Equipment") and services ("Services"), to deliver, install, and maintain those modules of the proprietary software selected in the box below and the interfaces listed on the Payment Schedule(s) attached hereto ("Software"), (collectively, "Products") and to grant to Customer a license to use Software pursuant to the terms and conditions set forth below and on the attached Schedules. Customer agrees to use the Equipment, to accept the license for the Software, and pay the requisite fees for the Software, Equipment, and the Services rendered by Allscripts. From time-to-time, Products may be added to this Agreement by written amendment signed by both parties.

    TouchWorks Rx+™       TouchWorks Note™

     
       
    FirstFill™       TouchWorks PATIENTED®

     
       
    TouchWorks Physician Homebase™       TouchWorks Pocket Library™

     
       
    TouchWorks WorkFlow™       Titles:

               
    TouchWorks Charge™           DrugGuide™

     
   
    TouchWorks Document™           PediaStat®

     
   
    TouchWorks Dictate™           Pediatric DrugGuide™

     
   
    TouchWorks Result™           Geriatric DrugGuide™

     
   
    TouchWorks Order™           Pocket Anatomy™

     
   
                Pocket Exercises™
       
   
        ASP Services        
   
           
Check One
(applies to all Products unless noted otherwise)

  License Type

     
    Subscription License for the number of Users for which Customer pays subscription fees as reflected on the attached Payment Schedule with an initial subscription term ending sixty (60) months after the first payment for 100% of the minimum number of Users is due.

   

 

 

Ten (10) Year Term License for a maximum of                        . Users as reflected on the attached Payment Schedule.

   

        The following general terms and conditions will apply to each Product set forth above, in addition to the specific terms and conditions set forth in the separate Schedule for each Product checked above. The terms and conditions of a separate Schedule will control with respect to that Product in the event of a specific conflict with these general terms. As used hereafter, reference to Products will mean the Products checked above as of the Effective Date or added by written amendment.

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LICENSE

        Allscripts hereby grants and Customer hereby accepts a non-transferable, non-exclusive license to use the Software and all materials supplied by Allscripts. Use of the Software is limited to the number of Users indicated in the table above. The Software contains trade secrets and other Confidential Information of Allscripts and is the proprietary copyrighted property of Allscripts. Title to the Software remains at all times with Allscripts. Customer shall not modify, change, reverse engineer, copy in any form, tamper with and/or display, disclose or make available to others the Software without the express written consent of Allscripts. Third party software products indentified on the Equipment Schedule are licensed to Customer separately pursuant to end user license agreeements from such third party vendors. Customer agrees to use the Software only in accordance with its directions for use and only in connection with Customer's internal business conducted at the address(es) ("Site(s)") identified on the attached Site Schedule. As used in this Agreement, "Users" means an individual licensed healthcare practitioner (i) designated by Customer as authorized to use the Products, (ii) who delivers professional services whether or not professional service charges are submitted or collected in such party's name (unless Customer and Allscripts have agreed otherwise in writing with respect to licensed healthcare practioners who are in training and in whose name no professional service charges are submitted or collected by Customer), and (iii) who have accessed or used the Product at least twice during any 90 day period. Customer will timely provide written notice to Allscripts of any change in the list of Users at the Sites and this Agreement, and any affected Schedule, will be deemed appropriately amended.

EQUIPMENT

        Allscripts will specify on the Equipment Schedule the hardware and related items ("Equipment"), that are being purchased by Customer from Allscripts, and any other arrangement between Customer and Allscripts with respect to the Equipment. Unless otherwise stated on the Equipment Schedule, all Equipment listed on the Equipment Schedule shall be purchased by Customer. On or before the date on which Allscripts is scheduled to install the Products, Customer shall have installed (or made available) electrical power at the installation Site sufficient to operate the Products. Customer also shall have obtained access at the Site to a telephone line and other applications specified in the applicable Allscripts' system environment specifications that are dedicated to the exclusive use of the modem for the Products. If the Products are to operate on the Customer's computer network, Customer is responsible for all the hardware, software (including licenses), and other equipment necessary to connect the Products to the Customer's computer network ("Network"). The cost of computer supplies (e.g., labels, paper and printer cartridges) and the installation of the electrical power, the dedicated telephone line and, if necessary, network cabling, hub and other necessary networking equipment will be borne solely by Customer, except as otherwise expressly provided in a Schedule. Customer is responsible for maintaining the Network and all Products in good working order and shall be liable for the cost of repairing or replacing any Network components and Products, including but not limited to personal digital assistant ("PDAs") or similar devices, that are lost, stolen or damaged while in Customer's possession.

IMPLEMENTATION

        Allscripts will arrange for shipment by common carrier, at mutually agreeable time(s), of Products provided to Customer from Allscripts, with the cost of shipping and transportation to be borne by Customer, unless otherwise provided in a Schedule. Risk of loss to the Products will remain with Allscripts until Delivery (defined below). For Equipment purchased by Customer from Allscripts, good and merchantable title will pass to Customer upon Delivery (defined below). "Delivery", when used in this Agreement or any Schedule hereto, shall mean with respect to any item of Software, the first to occur of: (i) the delivery of possession of the first copy or product master into a device designated by

2



Customer for such purpose, (ii) communication to Customer of access codes that allow Customer to take possession of the first copy or product master, (iii) the delivery by Allscripts of the first copy or product master in person to Customer or to any common carrier or delivery service for transport to Customer, and (iv) the delivery by Allscripts of written authorization for duplication of existing copies in the Customer's possession. With respect to any item of Equipment, "Delivery" shall mean the delivery of the Equipment by Allscripts or the supplier of the Equipment to a common carrier or delivery service for transport to the Customer or to any location specified by or on behalf of the Customer. Following Delivery, each party will install those items to be installed by that party in accordance with the system environment specifications. Allscripts will provide initial training on the use of the Products to Customer's personnel in accordance with Allscripts' standard training program either at Allscripts, at the Site, or other mutually agreed upon location ("Project Team Training"). Any fee for initial training is set forth in a Schedule or as the parties otherwise agree in writing. Allscripts will provide subsequent and optional Site Coordinator training at Allscripts and on-site training and support, at its then-current rates, plus expenses. Customer authorizes Allscripts to access any third party's system used by Customer in order to implement the interfaces requested by Customer and Customer represents to Allscripts that it has the right and authority to grant such access.

SUPPORT SERVICES

        Allscripts will provide technical services to design, code, test and deliver amendments or alterations of the Software necessary to correct or provide a solution to any programming error attributable to Allscripts that has caused the Software, when implemented and operated in accordance with Allscripts' then current system environment specifications, not to perform substantially as described in the then current user-orientated instructions for the operation of the Software in the form distributed by Allscripts to its customers generally (the "Documentation") ("Support Services"). Such Support Services will be promptly provided after Customer has identified and notified Allscripts of any such error in accordance with Allscripts' reasonable reporting procedures as in effect from time-to-time. Allscripts will also provide reasonable telephone consultation in the use and operation of the Products during the hours of 8:00 A.M. through 6:00 P.M. Central standard time on weekdays, except Allscripts' holidays. To enable Allscripts to deliver Support Services, Customer shall establish and maintain connectivity between Allscripts and Customer as required by Allscripts' then current system environment specifications. In addition, Allscripts will deliver to Customer, from time-to-time, updates of the Software that Allscripts elects to provide to its customers generally, and does not market separately. Customer agrees to test, and if operable, accept and use all updates, amendments and alterations to the Software furnished by Allscripts hereunder. Support Services shall be provided only for the most recent release of Software, and the next prior release.

FEES AND PAYMENTS

        Allscripts shall invoice Customer, and Customer will pay to Allscripts, fees attributable to the Products, as and when due based on the attached Payment Schedule. Invoices are due and payable when received. Invoices not paid within 30 days of the invoice date shall be subject to a late charge of one and one-half percent (11/2%) per month or the maximum lawful rate, whichever is lower. Except to the extent that Customer demonstrates that it is legally exempt, Customer is responsible for payment of any federal, state or local excise, sales, use or similar taxes assessed with respect to the Products provided and sold hereunder, as well as any transaction-based charges levied by third parties in connection with Customer's use of the Products.

        The dollar value of any Products not paid for by, or provided at a reduced charge to, Customer and received by Customer under this Agreement, are "discounts or other reductions in price" to Customer under Section 1128B(b)(3)(A) of the Social Security Act [42 U.S.C. 1320a-7b(b)(3)(A)]. To the extent applicable, Customer shall disclose such discounts or other reduction in price under any state

3



or federal program that provides cost or charge based reimbursement to Customer for the Products provided under this Agreement.

LIMITED WARRANTY

        Except to the extent more specific warranties are set forth in a Schedule, Allscripts warrants that the Software will materially conform to all operational features in the Documentation for a warranty period commencing on the "Go Live Date" and continuing for 90 days when the Software is used by Customer in accordance with the applicable Allscripts Product system environment specifications. "Go Live Date," when used in this Agreement or any Schedule hereto, shall mean, with respect to a Product, the date of capability of use thereof by Customer and/or through its Users to process actual data in the operation of Customer's business, for example, to create a prescription, to create a charge form, to dictate or create a note, or to record a treatment. Customer must notify Allscripts in writing within 30 days of the discovery of any material defect in the Software. If the Software is found to be materially defective by Allscripts, Allscripts will design, code, test and deliver amendments or alterations of the Software necessary to correct or provide a solution to any programming error attributable to Allscripts that has caused the Software to fail to perform as warranted above. Third party software products or Equipment distributed by Allscripts are warranted by their manufacturers and more specific warranties may accompany such products. Customer must notify Allscripts in writing within 10 days of Delivery if a third party software product or item of Equipment does not conform with this warranty and Allscripts shall use its reasonable commercial effort, consistent with industry standards, to obtain the repair or replacement of such nonconforming item with product that conforms to the warranty. Allscripts warrants that Services provided under this Agreement will be performed professionally, in a workmanlike manner, and by individuals with appropriate skills and expertise. Customer must notify Allscripts promptly if Customer is dissatisfied at any time with the performance of Services delivered hereunder. If Allscripts agrees that performance was materially below the level of competence reasonably associated with the Services, Allscripts will arrange for the performance to be raised to the warranted level and, if necessary, for the Services to be re-performed.

        THE ABOVE IS A LIMITED WARRANTY AND IT IS THE ONLY WARRANTY MADE BY ALLSCRIPTS WITH RESPECT TO THE SOFTWARE, EQUIPMENT, SERVICES, AND THIRD PARTY PRODUCTS. ALLSCRIPTS DOES NOT MAKE, NOR DOES THE CUSTOMER RECEIVE, ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED, AND ALL WARRANTIES OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, AND OF COMPATIBILITY WITH CUSTOMER'S COMPUTER HARDWARE AND/OR SOFTWARE SYSTEM AND/OR NETWORK ARE EXPRESSLY EXCLUDED. CUSTOMER IS SOLELY RESPONSIBLE FOR IMPLEMENTING APPROPRIATE VIRUS PROTECTION PROCEDURES AND TOOLS AND SYSTEM AND NETWORK SECURITY MEASURES TO PREVENT UNAUTHORIZED ACCESS TO THE SOFTWARE AND RELATED DATA. THE FOREGOING LIMITED WARRANTY AND ASSOCIATED REMEDIES FOR THE SOFTWARE, EQUIPMENT, SERVICES AND THIRD PARTY PRODUCTS ARE CUSTOMER'S SOLE AND EXCLUSIVE WARRANTY OF PERFORMANCE REGARDING THE SOFTWARE, EQUIPMENT, SERVICES AND THIRD PARTY PRODUCTS AND CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF THE FOREGOING LIMITED WARRANTY FOR THE SOFTWARE, EQUIPMENT, SERVICES AND THIRD PARTY PRODUCTS. ALLSCRIPTS SHALL HAVE NO LIABILITY WITH RESPECT TO ALLSCRIPTS' OBLIGATIONS UNDER THIS AGREEMENT FOR CONSEQUENTIAL, EXEMPLARY, SPECIAL, INDIRECT, PUNITIVE, OR INCIDENTAL DAMAGES, EVEN IF ALLSCRIPTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, PERSONAL INJURY OR PROPERTY DAMAGE. THIS EXPRESS WARRANTY IS IN LIEU OF ALL LIABILITIES OR OBLIGATIONS OF ALLSCRIPTS

4



FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE DELIVERY, USE, OR PERFORMANCE OF THE SOFTWARE, EQUIPMENT, SERVICES, OR THIRD PARTY PRODUCTS. IN NO EVENT SHALL ALLSCRIPTS' LIABILITY HEREUNDER, WHETHER ARISING UNDER CONTRACT, TORT OR WARRANTY, EXCEED THE SOFTWARE LICENSE FEES ASSOCIATED WITH THE APPLICABLE PRODUCT PAID BY THE CUSTOMER FOR THE MOST RECENT 12 MONTH PERIOD OF THIS AGREEMENT, OR SUCH OTHER PERIOD THAT MAY BE EXPRESSLY SET FORTH IN THE APPLICABLE SCHEDULE.

INTELLECTUAL PROPERTY INDEMNITY

        Allscripts is the owner of the Software, or has adequate rights to license to Customer the use of the Software as herein provided. Allscripts will, at its expense, defend against and pay any final judgment against Customer arising out of any claim that any Software infringes a U.S. copyright or a U.S. patent issued as of the effective date of the Payment Schedule with respect to the Software, or misappropriates a trade secret, provided that (i) Customer promptly notifies Allscripts in writing of such claim or action and (ii) Allscripts has sole control of the defense and settlement of such claim or action. In defending against such claim or action, Allscripts may at its option (a) consent, (b) settle, (c) procure for Customer the right to continue using the Software, or (d) modify or replace the Software so that it no longer infringes, to the extent that the exercise of any such option does not result in a material adverse change in the material operational characteristics of the Software, and so long as equivalent functions and performance provided by the Software remain following implementation of such option. If Allscripts concludes in its judgment that none of the foregoing options is reasonable or practicable, then Allscripts may terminate the license granted hereunder, Customer will return the original and all whole or partial copies of the Software to Allscripts and, only if Customer has purchased a term license, Allscripts shall refund or credit to Customer an amount equal to the pro rata portion of the license fee paid by Customer proportionate to the remainder of the license term. Allscripts has no liability with respect to patent infringement or trade secret misappropriation arising out of modifications of the Software made to Customer's order or specification or use of the Software in combination with other software, products or equipment not specified on a Schedule.

CUSTOMER RESPONSIBILITY

        Customer represents that it is solely responsible for inputting and retrieving data from the Products, and for the accuracy and adequacy of information and data furnished for processing. CUSTOMER REPRESENTS THAT IT SHALL HAVE FULL RESPONSIBILITY FOR THE CARE AND WELL BEING OF ITS PATIENTS, AND ANY RELIANCE BY CUSTOMER UPON THE PRODUCTS SHALL NOT DIMINISH THAT RESPONSIBILITY.

HIPAA COMPLIANCE

        Allscripts shall comply with all provisions of the Health Insurance Portability and Accountability Act and the regulations promulgated thereunder (collectively "HIPAA") applicable to a Business Associate in connection with its use and disclosure of Protected Health Information ("PHI"), as those terms are defined in HIPAA. In particular, Allscripts will: (i) not use or further disclose PHI other than as permitted or required by this contract or as required by law; (ii) use appropriate safeguards to prevent use or disclosure of PHI other than as provided for by this contract; (iii) report to Customer any use or disclosure of PHI not provided for by this contract of which it becomes aware; (iv) ensure that any agents, including a subcontractor, to whom it provides PHI received from, or created or received by it on behalf of, Customer agrees to the same restrictions and conditions that apply to it with respect to such information; (v) make available PHI in accordance with § 164.524 of the HIPAA regulations; (vi) make available PHI for amendment and incorporate any amendments to protected

5



health information in accordance with §164.526 of the HIPAA regulations; (vii) make available the PHI required to provide an accounting of disclosures in accordance with § 164.528 of the HIPAA regulations; (viii) make its internal practices, books, and records relating to the use and disclosure of PHI received from, or created or received by it on behalf of, the Customer available to the Secretary of the U.S. Department of Health and Human Services for purposes of determining the Customer's compliance with HIPAA; and (ix) at termination of the contract, if feasible, return or destroy all protected health information received from, or created or received by it on behalf of, Customer that it still maintains in any form and retain no copies of such information or, if such return or destruction is not feasible, extend the protections of the contract to the information and limit further uses and disclosures to those purposes that make the return or destruction of the information infeasible.

        Notwithstanding the foregoing, Allscripts may use or disclose PHI for any of the following purposes: (i) loading Allscripts software at Customer's site; (ii) interfacing Allscripts software with other software used by Customer; (iii) training Customer and its Users in the use of the Allscripts systems and software; (iv) providing on-site support services to Customer and its Users; (v) providing help desk support services to Customer and its Users; (vi) repairing the Allscripts systems or software; (vii) upgrading the Allscripts systems or software; (viii) updating information on the Allscripts software; (ix) transmitting prescriptions, dictations, claims, orders, results or other records as requested by Customer, its Users and/or the patient; (x) any other purpose which supports the intended use of the Allscripts systems and software by Customer or its Users; (xi) any other purpose which requires consent or authorization of the patient, if such consent or authorization is obtained; or (xii) for its proper management and administration or to carry out its legal responsibilities. Allscripts may also de-identify and aggregate PHI, which it may then use or disclose to others for its own purposes.

        Customer may terminate this Agreement if Customer determines that Allscripts has violated a material term of the preceding two paragraphs of this section and Allscripts does not cure such violations within thirty (30) days of receipt of written notice from Customer.

        If during the term of this Agreement, Customer is required to fulfill a mandatory technical requirement under the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and such requirement is (i) applicable to Customer as a provider of health care, (ii) requires the adaptation of the Software, (iii) cannot be accomplished by Customer through the use of procedures, tools, programs or utilities available to Customer at a commercially reasonable cost, (iv) can reasonably be supported by the Software in a manner intended for its use, and (v) becomes effective, or is scheduled to become effective during the term of this Agreement (hereinafter "Mandatory Requirement"), Allscripts shall either (i) enhance or upgrade the Software or (ii) create a new product that it markets separately to its customers in general to enable its customers to support such Mandatory Requirement, provided that, if use of the Software is covered by a term license, then Allscripts' commitment will apply to Customer only if Customer is receiving, and is current in its payment of, Support Services for a Software version that is then supported by Allscripts for its customers in general. The parties acknowledge that the scope of any enhancement, upgrade or new product necessary to enable Customer to support a Mandatory Requirement cannot be determined at this time. Accordingly, Customer shall have an option to implement any enhancements or upgrades, or license any new products, that Allscripts provides in connection with such Mandatory Requirement at a price not to exceed Allscripts' standard price for such enhancements, upgrades or new products. Customer and Users will obtain from their patients all requisite written consents in order to utilize the capabilities of the Products in compliance with applicable laws and regulations, including, but not limited to HIPAA, and to carry out the purposes of this Agreement.

CONFIDENTIALITY

        Allscripts and Customer shall take all steps and do all things reasonably necessary to ensure that the terms of this Agreement and information relating to the business of the other party acquired

6



pursuant to this Agreement shall not be disclosed to others, provided, however, that the foregoing shall not apply to information: (i) that either party can show was known to it prior to disclosure by the other party; (ii) that is or becomes public knowledge through no fault of the party to whom disclosure is made, (iii) that is independently developed by the other party without reliance on the other party's information, (iv) that is required by law to be disclosed, or (v) that is necessary to be disclosed in order to carry out the purposes of this Agreement. Customer agrees that Allscripts shall have access to all information maintained by the Software and that such information may be used by Allscripts and may be disclosed by Allscripts to others, provided that, Allscripts will not make any patient-identifiable information available to others except as required by law, or with the patient's express written permission, or as required to carry out the purposes of this Agreement. This provision will survive the termination of this Agreement.

TERM AND TERMINATION

        The term for each Product selected above will be the term set forth in the box on the first page of this Agreement or the applicable Schedule for that Product, with the general terms and conditions set forth herein continuing for the same period. If use of a Product is covered by a subscription license: (i) this Agreement will automatically renew at the end of the initial 60 month term as to such Product for successive 12 month terms unless written notice of termination is given by a party at least 60 days prior to any term-end, to be effective at such term-end, and (ii) this Agreement will terminate upon the last to expire of all Product Schedules. Either party may terminate individual Product Schedules and the license associated with such Software, whether a subscription license or a term license (and if termination is exercised with respect to all Products, then this Agreement will also be terminated as a whole), upon prior written notice to the other party: (a) in the event of a material breach by the other party (other than for failure to make a payment when due or failure to comply with the terms and conditions of the license), unless the breach is cured within 30 days of the termination notice; or (b) in the event of failure by the other party to make any payment when due, (c) in the event of a material breach by Customer of the terms and conditions of any Software license, or (d) in the event of the voluntary or involuntary bankruptcy, dissolution or insolvency of the other party. Upon termination of this Agreement or individual Product Schedule, all amounts which are payable to Allscripts and/or credits to Customer in accordance with this Agreement for the applicable Product shall be made promptly. Additionally, Customer will, at its expense, immediately uninstall and return to Allscripts the applicable Software that was terminated and any associated Equipment specified for return in the Equipment Schedule.

MISCELLANEOUS

7


        IN WITNESS WHEREOF, authorized representatives of the parties have signed this Agreement

Customer:   Allscripts

By:

 

 

 

By:

 

 

 

 



 

 

 



Name:

 

 

 

Name:

 

 

 

 



 

 

 



Title:

 

 

 

Title:

 

 

 

 



 

 

 



Date:

 

 

 

Date:

 

 

 

 



 

 

 



Business Address:

 

 

 

Business Address:

 


2401 Commerce Drive
Libertyville, IL 60048



 

 

 



Fax:

 

 

 

Fax:

 

800-826-2079

 

 



 

 

 



Phone:

 

 

 

Phone:

 

 

 

 



 

 

 


8



Attachments

Site Schedule • Payment Schedule • Equipment Schedule • Product Schedules (various as noted)

9



SITE SCHEDULE

        THIS SCHEDULE is made as of [date] (the "Effective Date"), by and between Allscripts and                        ("Customer."). This Schedule is a part of the TouchWorks System Agreement dated [date] (the "Agreement"), and, with respect to the Products, it modifies, supplements and amends the Agreement, and in the event of any inconsistency between the terms of this Schedule and the terms of the Agreement, the terms of this Schedule shall govern and control. In all other respects, the Agreement is and shall remain in full force and effect. Unless expressly indicated to the contrary hereinbelow, the defined terms used in the Schedule shall have the meanings ascribed to them in the Agreement.

10



        Customer agrees to use the Software only in accordance with its directions for use and only at the address(es) identified below (each of which will use ALL Products selected in the box on the first page of the Agreement, unless indicated otherwise below).

Site Name and Location

   
   
   
   
   
  Exceptions to Product Use
(Specify ONLY the Products selected on page 1 that the Site
WILL NOT be using)


Name:

 

 

 

 

 

 

 

 

 

 

 

 
   
   

Address:

 



 

 

City:

 

 

 

State:

 

 

 

Zip Code:

 

 

 

 

 

 



 

 

 



 

 

 



 

 

Phone Number:

 



 

 

Fax Number:

 



 

 

Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

Address:

 



 

 

City:

 

 

 

State:

 

 

 

Zip Code:

 

 

 

 

 

 



 

 

 



 

 

 



 

 

Phone Number:

 



 

 

Fax Number:

 



 

 

Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

Address:

 



 

 

City:

 

 

 

State:

 

 

 

Zip Code:

 

 

 

 

 

 



 

 

 



 

 

 



 

 

Phone Number:

 



 

 

Fax Number:

 



 

 

Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

Address:

 



 

 

City:

 

 

 

State:

 

 

 

Zip Code:

 

 

 

 

 

 



 

 

 



 

 

 



 

 

Phone Number:

 



 

 

Fax Number:

 



 

 

11



EQUIPMENT SCHEDULE

        THIS SCHEDULE is made as of [date] (the "Effective Date"), by and between Allscripts and                        ("Customer.") This Schedule is a part of the TouchWorks System Agreement dated [date] (the "Agreement"), and, with respect to the Products, it modifies, supplements and amends the Agreement, and in the event of any inconsistency between the terms of this Schedule and the terms of the Agreement, the terms of this Schedule shall govern and control. In all other respects, the Agreement is and shall remain in full force and effect. Unless expressly indicated to the contrary hereinbelow, the defined terms used in the Schedule shall have the meanings ascribed to them in the Agreement.

[Insert hardware configuration for purchased equipment]

12


[ALLSCRIPTS LOGO]


TOUCHWORKS: RX+™ AND FIRSTFILL™ SCHEDULE

    Customer Name    
       

        THIS SCHEDULE is made as of [date] (the "Effective Date"), by and between Allscripts and                        ("Customer.") This Schedule is a part of the TouchWorks System Agreement dated [date] (the "Agreement"), and, with respect to the TouchWorks: FirstFill™ product, it modifies, supplements and amends the Agreement, and in the event of any inconsistency between the terms of this Schedule and the terms of the Agreement, the terms of this Schedule shall govern and control. In all other respects, the Agreement is and shall remain in full force and effect. Unless expressly indicated to the contrary hereinbelow, the defined terms used in the Schedule shall have the meanings ascribed to them in the Agreement.

Terms applicable to FirstFill™

GENERAL

        FirstFill facilitates point-of-care dispensing of pharmaceutical and non-pharmaceutical products through Allscripts' proprietary prescribing system. Allscripts is a distributor of various prescription and non-prescription products. Customer is interested in purchasing from Allscripts and Allscripts is willing to sell to Customer such products for dispensing using the FirstFill system. As part of Customer's license to FirstFill, Customer will receive database updates, automated inventory management, on-line pharmacy claims adjudication, and Allscripts' purchase order processing as Allscripts makes them generally available at no additional charge to its customers. Customer will complete the SubSchedules 1 and 2 and the Limited Power of Attorney form attached to this Schedule. If use of FirstFill™ is covered by a term license, Allscripts' commitments under this Schedule will apply to Customer only if Customer is receiving, and is current in its payment of, Support Services for a Software version of TouchWorks: Rx+ that is then supported by Allscripts for its customers in general.

PHARMACEUTICAL PRODUCTS

        Allscripts' will sell to Customer and Customer may, for its own internal business purposes only, purchase from Allscripts, prescription and non-prescription products described in Allscripts' Pharmaceutical Product documentation ("Pharmaceutical Products") which may be modified by Allscripts at any time. Nothing in this Schedule or the Agreement requires Customer to purchase Pharmaceutical Products from Allscripts nor prohibits Customer from purchasing pharmaceutical products from any other source. Customer acknowledges, however, that various functionalities of the FirstFill™ system, including, but not limited to, the dispensing, labeling and inventory management functions, will not perform properly if used with any pharmaceutical products other than those sold by Allscripts.

PRICES AND PAYMENTS

        As further provided below, Allscripts has established a two-tier pricing system, with each Pharmaceutical Product having both an "Invoice Price" and a "Managed Care Price". The "Invoice Price" applies to Pharmaceutical Products that the Customer sells to patients without third party prescription coverage and the "Managed Care Price" applies to Pharmaceutical Products that the Customer sells to patients with third party prescription coverage. Allscripts will invoice Customer at the Invoice Price in effect on the date of shipment. Customer shall pay to Allscripts the then-current Invoice Price for Pharmaceutical Products purchased. Invoices are due and payable 30 days from invoice date. Payment terms are set forth in the Agreement. Customer is also responsible for payment

1



of the cost of shipping Pharmaceutical Products. Return of any Pharmaceutical Product is subject to Allscripts' Returned Goods Policy in effect on the date of the proposed return.

THIRD PARTY PAYERS

        Customer may wish to participate as a provider in prescription programs administered by third party payers, pharmacy benefit managers, or other intermediaries ("Third Party Payers"). Allscripts shall facilitate Customer being admitted as a provider in such third party prescription programs through the execution of agreements with Third Party Payers for that purpose ("Provider Agreement"). Customer agrees to provide pharmaceutical dispensing services to eligible patients in accordance with the terms and conditions of the applicable Provider Agreement. Customer appoints Allscripts to receive all payments from Third Party Payers for pharmaceutical dispensing services rendered. Customer will accept the terms and reimbursement rate set forth in each applicable Provider Agreement. Allscripts will reimburse Customer in the amounts and manner as follows: If Customer, as a participating provider under a Provider Agreement, provides to an eligible patient a Pharmaceutical Product adjudicated through the FirstFill System and is paid for such Pharmaceutical Product by a Third Party Payer, Allscripts will credit the Customer for (i) the full reimbursement paid to Allscripts by the Third Party Payer, plus (ii) an amount equal to the difference between the then current "Invoice Price" and the then current "Managed Care Price" for the Pharmaceutical Product. Customer agrees to require each eligible patient requesting pharmaceutical dispensing services to present a prescription card or otherwise comply with the eligibility verification procedures as outlined in the Allscripts Dispensing Policy Handbook and the applicable Provider Agreement. Customer will collect from eligible patients the full amount of any applicable copay designated by the Third Party Payer. If Customer, without being admitted as a participating provider under a Third Party Payer prescription program and without seeking reimbursement from the program, sells a Pharmaceutical Product to a patient who certifies that he or she is eligible for coverage of the Pharmaceutical Product under the program, Allscripts will credit the Customer for an amount equal to the difference between the then current "Invoice Price" and the then current "Managed Care Price".

LIMITED WARRANTY FOR PHARMACEUTICAL PRODUCTS

        Allscripts warrants that, when delivered, Pharmaceutical Products are the products identified on their labeling and that the labeling format will interface with the FirstFill System. Pharmaceutical Products distributed by Allscripts are warranted by their manufacturers and more specific warranties may accompany such products. Customer must notify Allscripts in writing within 10 days of delivery if Pharmaceutical Products do not conform with this warranty and Allscripts shall use its reasonable effort, consistent with industry standards, to replace nonconforming Pharmaceutical Products with product that conforms to the warranty. If, despite such efforts, the nonconformance cannot be remedied, Allscripts shall refund to Customer the amount paid for such Pharmaceutical Product.

        THE ABOVE IS A LIMITED WARRANTY AND IT IS THE ONLY WARRANTY MADE BY ALLSCRIPTS WITH RESPECT TO THE PHARMACEUTICAL PRODUCTS. ALLSCRIPTS DOES NOT MAKE, NOR DOES THE CUSTOMER RECEIVE, ANY OTHER WARRANTY, WHETHER EXPRESS OR IMPLIED, AND ALL WARRANTIES OF MERCHANTABILITY, OF FITNESS FOR A PARTICULAR PURPOSE, AND OF COMPATIBILITY WITH THE CUSTOMER'S COMPUTER HARDWARE AND/OR SOFTWARE SYSTEM AND/OR NETWORK ARE EXPRESSLY EXCLUDED. THE FOREGOING LIMITED WARRANTIES FOR PHARMACEUTICAL PRODUCTS ARE CUSTOMER'S SOLE AND EXCLUSIVE WARRANTIES REGARDING THE PHARMACEUTICAL PRODUCTS AND CUSTOMER'S SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF THE FOREGOING LIMITED WARRANTIES FOR THE PHARMACEUTICAL PRODUCTS. ALLSCRIPTS SHALL HAVE NO LIABILITY WITH RESPECT TO ALLSCRIPTS' OBLIGATIONS UNDER THIS AGREEMENT FOR

2



CONSEQUENTIAL, EXEMPLARY, SPECIAL, INDIRECT, OR INCIDENTAL DAMAGES, EVEN IF ALLSCRIPTS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER COMMERCIAL DAMAGES OR LOSSES, OR PROPERTY DAMAGE. THIS EXPRESS WARRANTY IS IN LIEU OF ALL LIABILITIES OR OBLIGATIONS OF ALLSCRIPTS FOR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE DELIVERY, USE, OR PERFORMANCE OF THE PHARMACEUTICAL PRODUCTS. IN NO EVENT SHALL ALLSCRIPTS' LIABILITY HEREUNDER, WHETHER ARISING UNDER CONTRACT, TORT OR WARRANTY, EXCEED ALL FEES AND CHARGES PAID BY THE CUSTOMER FOR THE MOST RECENT 12 MONTH PERIOD OF THIS AGREEMENT.

CUSTOMER RESPONSIBILITY

        In addition to the Customer Responsibility provisions set forth in the Agreement, Customer will timely comply with applicable laws and regulations relating to the dispensing of Pharmaceutical Products.

ATTACHMENTS

        SubSchedule 1

        SubSchedule 2 (to be completed following execution of this Agreement)

        Limited Power of Attorney

Terms applicable to TouchWorks: Rx+™

        TouchWorks; Rx+ facilitates point-of-care electronic prescribing through Allscripts' proprietary prescribing system. Customer will use its best efforts to have all physicians at the Site input into the TouchWorks: Rx+ system all of the original prescriptions they write at the Site, regardless of whether such prescriptions are to be dispensed at the Site. Customer will complete the SubSchedule 1 attached to this Schedule.

Terms applicable to BOTH FirstFill and TouchWorks: Rx+

        Customer will be responsible for the assignment of access and usage privileges to Users of the Product. Such assignment shall be in conformity with applicable laws and regulations, including but not limited to those related to proper licensure of Users. Customer will be responsible for ensuring that the licensing information and the dates for permitted use of the Product are correctly entered and updated. Allscripts is not responsible for the granting or monitoring of user privileges to the Product nor for any incorrect entry or lack of updating of licensing information by Customer.

        Because of the rapidly changing legal and regulatory environment (particularly with regard to state requirements applicable to electronic prescribing and dispensing of medication), the information in the Product may not be current, and accordingly, Customer should not rely solely upon the Product for such information. In particular, Customer is solely responsible for knowing and complying with all applicable state laws and regulations with respect to faxing or electronically transmitting a prescription.

        The laws of each state may vary on their treatment of the Drug Enforcement Agency's ("DEA") classes of drugs. Customer is responsible for verifying that the DEA class is correct for each prescription that Customer or its permitted Users transmit via electronic transmission. With respect to generic drugs, Customer is responsible for verifying that generic drugs, offered in their respective classes, are properly classified according to FDA regulations and guidelines. In prescribing generic drugs using the Product, Customer accepts sole responsibility for the prescription of the generic drug

3



for the patient, the complete review of the drug, and an understanding of its proper uses. In selecting a generic drug, the Customer accepts sole responsibility for any payor issues arising due to classification of the generic drugs.

        With respect to Drug Utilization Review (including, but not limited to, Drug to Drug interactions, Drug to Food interactions, Drug to Alcohol interactions, Dose Checking, Allergy Checking, and Prior Adverse Reaction Screening), the presence or absence of any warning through the Product does not imply that the drug(s) being prescribed, or having been prescribed, is or are suitable or safe for the patient being prescribed to, or any other patient. The clinical information presented by the Product is generalized and may not be appropriate for any given patient.

        CUSTOMER HAS FULL RESPONSIBILITY FOR THE CARE AND WELL BEING OF ITS PATIENTS, AND ANY RELIANCE BY CUSTOMER UPON THE PRODUCT SHALL NOT DIMINISH THAT RESPONSIBILITY.

4



FirstFill and TouchWorks: Rx+
SubSchedule 1


USERS

User Name

DEA #
Site
Rx+
First
Fill

Check
Only if
Funded

Third Party
Funder

















































































































































































































































































































































5



FirstFill™ Schedule
SubSchedule 2—Data Items—Credentials
Phone 800-654-0889—New Site Team

INSTALLATION SITE INFORMATION


Name (If different from Customer Name


Street Address


City, State, Zip


Phone   Fax    

Indicated below are items that must be gathered following execution of the Agreement and will then become part of this Agreement:

o

 

A copy of this site's
professional liability insurance with a minimum $1 million per loss event and $3 million any one person policy

o

 

A signed Limited Power of Attorney (Must be attached to the Agreement at the time of execution)

o

 

A copy of ALL Physician State Licenses

o

 

A copy of ALL Physician DEA certificates, 1 with a matching address to this
FirstFill Clinic

o

 

Federal Tax Id used to submit medical claims:
Format: XX-XXXXXXX

o

 

What is the site's Practice Management System?
       

 

 

What version is this site's Practice Management System?

 

 
           

 

 

Who is the contact person to discuss extracting this site's patient demographic records?

 

 


 
  YES
  NO
Does this client require an interface?        

If yes, has the Interface Request Form been completed?

 

 

 

 

Has the Network Profile been completed?

 

 

 

 

Is Site a LAN (local area network)

 

 

 

 

Is Site a WAN (wide area network)

 

 

 

 

The TouchWorks: Rx+/FirstFill System requires a dedicated phone line. Please contact your local vendor, if necessary, to arrange for installation.

6



LIMITED POWER OF ATTORNEY

        The undersigned,                        , hereby appoints Allscripts, Inc. as attorney-in-fact of the undersigned to act for it and in its name solely to do all or any of the following:

        1.    To sign, seal, execute, deliver and/or acknowledge, and to bind the undersigned pursuant to, all contracts, agreements and other documents and instruments (collectively, the "Agreements") with pharmacy benefit managers and other third party payers (collectively, "Payers") as are required by any Payer for such Payer to accept pharmaceutical claims from the undersigned, and which Agreements may include an agreement on the part of the undersigned to accept such Payer's reimbursement rate with respect to such pharmaceutical claims; and

        2.    To execute all necessary instruments to carry out and perform any of the powers stated above, and to do any other acts requisite to carrying out such powers.

        Any party to whom this Power of Attorney is presented is hereby authorized to honor, receive and give effect to all instruments signed pursuant to the foregoing authority and the undersigned will indemnify and save each such party harmless from any loss suffered, or liability incurred by it in acting in good faith in accordance with this Power of Attorney, prior to its receipt of written notice of any termination of this Power of Attorney, whether such termination is by operation of law or otherwise.

        Neither Allscripts, Inc. nor any attorney-in-fact substituted under this power shall incur any liability to the undersigned for acting or refraining from acting under this power, except for such attorney's own willful misconduct or gross negligence.

        Any reproduced copy of this signed original shall be deemed to be an original counterpart of this Power of Attorney.

        This Power of Attorney is governed by Illinois law.

        This Power of Attorney shall terminate upon receipt by Allscripts, Inc. from the undersigned of a written notice of revocation of this Power of Attorney. The undersigned shall have the right to revoke this Power of Attorney at any time.

        IN WITNESS WHEREOF, the undersigned has executed this Power of Attorney this            day of                        , 200    .


 

 


[Name of Provider]

7


[ALLSCRIPTS LOGO]   TOUCHWORKS SYSTEM SCHEDULE
ADDITIONAL TERMS AND CONDITIONS

 

 

Customer Name

 


        THIS SCHEDULE is made as of [date] (the "Effective Date"), by and between Allscripts and                        ("Customer.") This Schedule is a part of the TouchWorks System Agreement dated [date] (the "Agreement"), and, with respect to the Products noted herein, it modifies, supplements and amends the Agreement, and in the event of any inconsistency between the terms of this Schedule and the terms of the Agreement, the terms of this Schedule shall govern and control. In all other respects, the Agreement is and shall remain in full force and effect. Unless expressly indicated to the contrary hereinbelow, the defined terms used in the Schedule shall have the meanings ascribed to them in the Agreement.

Terms applicable to TouchWorks: Physician Homebase

        Advertisements/Links To Or From Third Party Websites    Allscripts may provide advertisements and/or links to other World Wide Web sites or resources via the TouchWorks: Physician Homebase product. UNLESS EXPRESSLY STATED BY ALLSCRIPTS, ALLSCRIPTS DOES NOT RECOMMEND OR ENDORSE THE USE OF ANY THIRD PARTY WEBSITES, RESOURCES, PRODUCTS OR SERVICES OF ANY PERSON. ALLSCRIPTS ASSUMES NO LIABILITY TO CUSTOMER, CUSTOMER'S AUTHORIZED USERS OR ANYONE ELSE FOR CUSTOMER'S OR CUSTOMER'S AUTHORIZED USERS', USE OF ANY THIRD PARTY WEBSITES, ADVERTISEMENTS, RESOURCES, PRODUCTS OR SERVICES ACCESSABLE VIA TOUCHWORKS: PHYSICIAN HOMEBASE. Customer acknowledges and agrees that Allscripts shall not be responsible or liable for any loss or damage of any kind incurred in connection with any such third party websites, advertisements, products, services or resources or as the result of the presence of such third parties or links on TouchWorks: Physician Homebase.

        Content    Any content available via the TouchWorks: Physician Homebase product is not a substitute for the professional judgment of healthcare professionals in diagnosing and treating patients. Allscripts does not give medical advice nor does it provide medical or diagnosis services. Allscripts is not responsible for the accuracy, timeliness, completeness, appropriateness or helpfulness of any content. Reliance by Customer and Customer's Users upon information and content obtained through TouchWorks: Physician Homebase is solely at the risk of Customer and Customer's Users.

        Customer's Content    Allscripts may place Customer's tradename or logo and links to other content requested by Customer on the TouchWorks: Physician Homebase product. Customer shall provide Allscripts with all materials necessary to customize the TouchWorks: Physician Homebase product in a format specified by Allscripts. Customer assumes sole responsibility for (a) acquiring any authorization(s) necessary for hypertext links to third party web sites, and (b) ensuring that Customer's tradename, logo and any hypertext links do not infringe or violate any right of any third party. Allscripts reserves the right, after notice to Customer, but in Allscripts' sole discretion, to exclude or remove from the TouchWorks: Physician Homebase product any hypertext links to third party web sites, Customer's tradename or logo, or other content supplied by Customer which in Allscripts' sole reasonable discretion, may violate or infringe any law or third party rights or which otherwise exposes or potentially exposes Allscripts to civil or criminal liability or public ridicule. Customer shall not request that Allscripts place or cause to be placed on the TouchWorks: Physician Homebase product any content containing any content or materials that are obscene, threatening, malicious, which infringe on or violate any applicable law or regulation or any proprietary, contract, moral, privacy or other third party right, or which otherwise exposes, or potentially exposes, Allscripts to civil or criminal liability.

1



Terms applicable to TouchWorks: Charge

        TOUCHWORKS: CHARGE CONTAINS FUNCTIONS SUPPORTING THE PREPARATION AND SUBMISSION OF CLAIMS. CUSTOMER IS SOLELY RESPONSIBLE (AND ALLSCRIPTS IS NOT RESPONSIBLE) FOR THE PROPER, COMPLETE AND ACCURATE SUBMISSION OF CLAIMS, INCLUDING WITHOUT LIMITATION THE DETERMINATION OF PROPER BILLING AND DIAGNOSIS CODES AND THE MAINTENANCE OF PATIENT MEDICAL RECORDS CONTAINING APPROPRIATE DOCUMENTATION OF THE SERVICES BILLED. ALLSCRIPTS SHALL HAVE NO LIABILITY WHATSOEVER FOR IMPROPER CLAIMS SUBMITTED BY CUSTOMER AS A RESULT OF CUSTOMER'S USE OR MISUSE OF TOUCHWORKS: CHARGE. CUSTOMER AGREES TO INDEMNIFY AND HOLD HARMLESS, ALLSCRIPTS AND ITS SUPPLIERS FROM AND AGAINST ANY AND ALL CLAIMS, DAMAGES OR PENALTIES ARISING OUT OF OR RELATED TO CUSTOMER'S MISUSE OF TOUCHWORKS: CHARGE.

        CUSTOMER MAY NOT USE TOUCHWORKS: CHARGE TO PERFORM MEDICAL DIAGNOSTIC FUNCTIONS, SET TREATMENT PROCEDURES OR SUBSTITUTE FOR THE MEDICAL JUDGMENT OF A PHYSICIAN OR QUALIFIED HEALTHCARE PROVIDER. WHEN SELECTING A NARRATIVE CONDITION OR CODED DIAGNOSIS (ICD-9-CM), CUSTOMER MUST MAKE AN INDEPENDENT AND INFORMED JUDGMENT, BASED UPON THE PATIENT'S CONDITION AND SYMPTOMS AND/OR A PHYSICIAN'S SUBMITTED DIAGNOSIS, TO SELECT A DIAGNOSIS CODE APPROPRIATE FOR THAT PATIENT. NEITHER ALLSCRIPTS NOR ITS LICENSORS MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE APPROPRIATENESS OF ANY OF THE NARRATIVE OR CODED DIAGNOSIS CODES DISPLAYED FOR ANY OR ALL PATIENTS.

        SINCE IT IS POSSIBLE THAT A PAYOR'S LOCAL MEDICAL REVIEW POLICIES MAY BE IN EFFECT PRIOR TO THEIR RECEIPT OR UPDATE BY ALLSCRIPTS OR ITS LICENSORS, CUSTOMER, AS A PROVIDER UNDER FEDERAL HEALTH CARE PROGRAMS, ASSUMES RESPONSIBILITY FOR THE ACCURACY OF ALL CLAIMS SUBMITTED FOR SERVICES PERFORMED FOR MEDICARE BENEFICIARIES.

        AMA CPT License    Customer represents that it has an electronic media license from the AMA or an authorized reseller for the most recent version of the Physicians' Current Procedural Terminology for each User of TouchWorks: Charge. If Customer does not have such a license, additional fees shall be charged.

Terms applicable to TouchWorks: Order

        CUSTOMER MAY NOT USE TOUCHWORKS: ORDER TO PERFORM MEDICAL DIAGNOSTIC FUNCTIONS, SET TREATMENT PROCEDURES OR SUBSTITUTE FOR THE MEDICAL JUDGMENT OF A PHYSICIAN OR QUALIFIED HEALTHCARE PROVIDER. WHEN SELECTING A NARRATIVE CONDITION OR CODED DIAGNOSIS (ICD-9-CM), CUSTOMER MUST MAKE AN INDEPENDENT AND INFORMED JUDGMENT, BASED UPON THE PATIENT'S CONDITION AND SYMPTOMS AND/OR A PHYSICIAN'S SUBMITTED DIAGNOSIS, TO SELECT A DIAGNOSIS CODE APPROPRIATE FOR THAT PATIENT. NEITHER ALLSCRIPTS NOR ITS LICENSORS MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE APPROPRIATENESS OF ANY OF THE NARRATIVE OR CODED DIAGNOSIS CODES DISPLAYED FOR ANY OR ALL PATIENTS.

        SINCE IT IS POSSIBLE THAT A PAYOR'S LOCAL MEDICAL REVIEW POLICIES MAY BE IN EFFECT PRIOR TO THEIR RECEIPT OR UPDATE BY ALLSCRIPTS OR ITS LICENSORS, CUSTOMER, AS A PROVIDER UNDER FEDERAL HEALTH CARE PROGRAMS, ASSUMES RESPONSIBILITY FOR THE ACCURACY OF ALL CLAIMS SUBMITTED FOR SERVICES PERFORMED FOR MEDICARE BENEFICIARIES.

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Terms applicable to TouchWorks: Note

        The Medcin nomenclature and its related files are a work in progress, are not complete, and will always contain errors due to the constant changes in the field of medicine as it evolves. The Medcin Expert file contains diagnostic information to support a process called Intelligent Prompting, the sole intent of which is to provide a list containing some relevant findings for the documentation of what the provider has already done. The Intelligent Prompting list, or any other list provided by Medcin or by applications using Medcin, should never be used for decision support as it contains tests, therapy and other items which, although relevant for some patients, would be harmful or even fatal for other patients. The findings prompted by the Intelligent Prompting option are for purposes of documentation only and are not meant to suggest any procedures, medications or physical findings for the patient.

        Customer agrees that the sole and exclusive responsibility for any medical decisions or actions with respect to the patient's medical care and for determining the accuracy, completeness, or appropriateness of any diagnostic, clinical, billing, or medical information provided by the program and any underlying clinical database resides solely with the health care provider. Allscripts and Medicomp Systems, Inc. assume no responsibility for how such materials are used. The choice with regard to when and how to use this program and any database for patient medical records is the health care provider's responsibility and this program and any database is to be used at the health care provider's discretion. Customer understands and agrees that the responsibility for the medical treatment, and the billing for such treatment, rests with the health care provider and revolves around the health care provider's judgment and the health care provider's analysis of the patient's condition. In addition, the Customer agrees that the Intelligent Prompting Option is a tool available to the health care provider for augmenting the documentation of the patient's electronic medical records and is not intended in any way to eliminate, replace, or substitute for, in whole or in part, the health care provider's judgment and analysis of patient's condition.

Terms applicable to TouchWorks: Patient Ed®

        Customer will maintain a current e-mail address and provide it to Allscripts. The term of the subscription for the Product will begin on the date that an "Activation Code" is issued by Allscripts, which will promptly follow receipt of Customer's e-mail address.

        Customer will be subject to the terms and conditions of the EULA accompanying the Product for the initial subscription term, as amended for any renewal term. Allscripts will notify Customer of updates to the EULA by e-mail or other timely means of communication.

Terms applicable to TouchWorks: Pocket Library

        Customer will maintain a current e-mail address and provide it to Allscripts. The term of the subscription for each title of the Product will begin on the date that an "Activation Code" is issued by Allscripts, which will promptly follow receipt of Customer's e-mail address.

        Customer will be subject to the terms and conditions of the EULA accompanying the Product and each title of the Product for the initial subscription term, as amended for any renewal term. Allscripts will notify Customer of updates to the EULA by e-mail or other timely means of communication.

Terms applicable to ASP Services

        ASP Services    Allscripts shall host, directly or through a third party, the Allscripts Products to be delivered on an ASP basis (the "Hosted Products") and shall make the Hosted Products accessible to Customer over the Internet, using the protocols and tools of the world wide web. In connection with rendering the ASP Services to Customer, Customer grants us a non-exclusive, royalty-free license during the Term to edit, modify, adapt, translate, exhibit, transmit, participate in the transfer of,

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reproduce, create derivative works from, distribute, perform, display and otherwise use any content provided by Customer to Allscripts to customize the Hosted Products.

        Availability of Hosted Products The Hosted Products shall be accessible to Customer over the Internet twenty-four (24) hours a day, seven (7) days a week, except for scheduled maintenance, testing of the Hosted Products or the ASP network, downtime required for repairs, and for any loss or interruption due to causes beyond Allscripts' control or causes which are not reasonably foreseeable by Allscripts, including, but not limited to, interruption or failure of telecommunication or digital transmission links and Internet slow-downs or failures. In the event of any loss or interruption of the availability of the Hosted Products, Customer's sole and exclusive remedy and Allscripts' sole and exclusive liability shall be as follows: for loss or interruption of availability of Hosted Products that exceeds a continual period of twenty-four (24) hours and is due to causes other than (i) scheduled maintenance and required repairs, (ii) causes beyond Allscripts' control, or (iii) causes which are not reasonably foreseeable by Allscripts, including but not limited to, interruption or failure of telecommunication or digital transmission links and Internet slow-downs or failures, Customer shall receive a credit against future ASP Services equal to a pro rata portion of ASP Services fees for the period of downtime.

        Third Party Charges and Payment    Customer is responsible for any charges Customer or Customer's Users or anyone using a username or password of Customer or Customer's Users, incur to access Hosted Products, such as telephone and equipment charges, and fees charged by an internet access provider or other third party service, or for access to and use of websites of third parties accessible via the Hosted Products.

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[ALLSCRIPTS LOGO]   AMENDMENT TO TOUCHWORKS™ SYSTEM AGREEMENT

 

 

Customer Name:

 
     
    Customer Account Number:  
     

        This AMENDMENT to the TOUCHWORKS™ SYSTEM AGREEMENT or CHANNELHEALTH INCORPORATED TERMS AND CONDITIONS OF USE dated [INSERT DATE OF ORIGINAL CONTRACT] ("Agreement") is made as of the latter of Customer's or Allscripts' execution below ("Effective Date") by and between Customer identified in the signature area below and Allscripts, Inc., directly and/or through its affiliate Channelhealth Incorporated, both Delaware corporations (collectively, "Allscripts") and both being affiliates of Allscripts Healthcare Solutions, Inc., a Delaware corporation.

        Pursuant to this Amendment, Allscripts agrees to add the Site(s), provide and deliver to Customer the hardware ("Equipment") and/or services ("Services") listed on any schedules attached hereto, and to deliver, install, and maintain those modules of the proprietary software selected in the box below ("Software") (collectively, "Products") and to grant to Customer a license to use Software pursuant to the terms and conditions set forth in the Agreement and as otherwise set forth below and on any Schedules attached to the Agreement and/or this Amendment. Customer agrees to use the Equipment, to accept the license for the Software, and pay the requisite fees for the Software, Equipment, and the Services rendered by Allscripts.


 

 

Equipment—See Equipment Schedule

           
    Services—See Services Schedule

           
    TouchWorks Rx+™       TouchWorks Note™

     
       
    FirstFill™       TouchWorks PATIENTED®

     
       
    TouchWorks Physician Homebase™       TouchWorks Pocket Library™

     
       
    TouchWorks WorkFlow™       Titles:

               
    TouchWorks Charge™           DrugGuide™

     
   
    TouchWorks Document™           PediaStat®

     
   
    TouchWorks Dictate™           Pediatric DrugGuide™

     
   
    TouchWorks Result™           Geriatric DrugGuide™

     
   
    TouchWorks Order™           Pocket Anatomy™

     
   
                Pocket Exercises™
       
   
        ASP Services        
   
           
Check One
(applies to all Software unless noted otherwise)

  License Type

    Subscription License coterminous with current subscription term in the Agreement.

   

 

 

Term License, coterminous with the term in the Agreement, for a maximum of                          Users as reflected on the attached Payment Schedule.

   

        The general terms and conditions set forth in the Agreement will apply to each Product set forth above, in addition to the specific terms and conditions set forth in the separate Schedule attached to the Agreement and/or this Amendment for each Product checked above, including but not limited to the Payment Schedule attached to this Amendment. The terms and conditions of a separate Schedule will control with respect to that Product in the event of a specific conflict with these general terms. In the event of any conflict between the terms and conditions of this Amendment and the Agreement, the



terms and conditions of this Amendment shall control. As used hereafter, reference to Products will mean the Product types checked above as of the Effective Date of this Amendment.

        Except as modified by this Amendment, all other terms and conditions of the Agreement, as previously amended, remain unchanged, in full force and effect.

        IN WITNESS WHEREOF, authorized representatives of the parties have signed this Agreement

Customer:   Allscripts:
   
       
By:       By:    
   
     
Name:       Name:    
   
     
Title:       Title:    
   
     
Date:       Date:    
   
     
Business Address:  
  Business Address:   2401 Commerce Drive, Libertyville, IL 60048
  
  Sales Executive:     
Fax:       Fax:   800-548-5160
   
       
e-mail:            
   
       


Attachments

        •    Site Schedule                        •    Equipment Schedule
•    Services Schedule            •    Payment Schedule            •    Product Schedules




SITE SCHEDULE

        THIS SCHEDULE is made as of [date] (the "Effective Date"), by and between Allscripts and                        ("Customer."). This Schedule is a part of the TouchWorks System Agreement dated [date] (the "Agreement"), and, with respect to the Products, it modifies, supplements and amends the Agreement, and in the event of any inconsistency between the terms of this Schedule and the terms of the Agreement, the terms of this Schedule shall govern and control. In all other respects, the Agreement is and shall remain in full force and effect. Unless expressly indicated to the contrary hereinbelow, the defined terms used in the Schedule shall have the meanings ascribed to them in the Agreement.

        Customer agrees to use the Software only in accordance with its directions for use and only at the address(es) identified below (each of which will use ALL Products selected in the box on the first page of the Agreement, unless indicated otherwise below).

Site Name and Location

   
   
   
   
   
  Exceptions to Product Use
(Specify ONLY the Products selected on page 1 that the Site
WILL NOT be using)


Name:

 

 

 

 

 

 

 

 

 

 

 

 
   
   

Address:

 



 

 

City:

 

 

 

State:

 

 

 

Zip Code:

 

 

 

 

 

 



 

 

 



 

 

 



 

 

Phone Number:

 



 

 

Fax Number:

 



 

 

Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

Address:

 



 

 

City:

 

 

 

State:

 

 

 

Zip Code:

 

 

 

 

 

 



 

 

 



 

 

 



 

 

Phone Number:

 



 

 

Fax Number:

 



 

 

Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

Address:

 



 

 

City:

 

 

 

State:

 

 

 

Zip Code:

 

 

 

 

 

 



 

 

 



 

 

 



 

 

Phone Number:

 



 

 

Fax Number:

 



 

 

Name:

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

Address:

 



 

 

City:

 

 

 

State:

 

 

 

Zip Code:

 

 

 

 

 

 



 

 

 



 

 

 



 

 

Phone Number:

 



 

 

Fax Number:

 



 

 


EQUIPMENT SCHEDULE

        THIS SCHEDULE is made as of [date] (the "Effective Date"), by and between Allscripts and                        ("Customer.") This Schedule is a part of the TouchWorks System Agreement dated [date] (the "Agreement"), and, with respect to the Products, it modifies, supplements and amends the Agreement, and in the event of any inconsistency between the terms of this Schedule and the terms of the Agreement, the terms of this Schedule shall govern and control. In all other respects, the Agreement is and shall remain in full force and effect. Unless expressly indicated to the contrary hereinbelow, the defined terms used in the Schedule shall have the meanings ascribed to them in the Agreement.

[Insert hardware configuration for purchased equipment]



SERVICES SCHEDULE

        THIS SCHEDULE is made as of [insert current date] (the "Effective Date"), by and between Allscripts and [insert customer name] ("Customer.") This Schedule is a part of the Amendment to the TouchWorks System Agreement dated [insert current date] (the "Agreement"), and, with respect to the Products, it modifies, supplements and amends the Agreement, and in the event of any inconsistency between the terms of this Schedule and the terms of the Agreement, the terms of this Schedule shall govern and control. In all other respects, the Agreement is and shall remain in full force and effect. Unless expressly indicated to the contrary hereinbelow, the defined terms used in the Schedule shall have the meanings ascribed to them in the Agreement.

        Customer agrees to purchase, and Allscripts agrees to perform, the following Services:

[insert statement of work]


Proprietary Rights

        Any work product created by Allscripts and/or Customer pursuant to this Agreement is intended to be "work for hire" of Allscripts within the meaning of the Copyright Act of 1976, as amended, and all such work and all copies thereof shall be the exclusive property of Allscripts. Customer shall have no proprietary interest in the work product developed by Allscripts, and Customer expressly assigns to Allscripts all rights, ownership and interest (including copyrights) to any works or things created jointly or singly by Customer within the scope of this Agreement. The work may include creation of computer programs and documentation, all of which shall be a part of and shall be deemed incorporated into, the Software and Documentation belonging to Allscripts and licensed to Customer pursuant to the Agreement, for the same license term as granted initially for the Software and Documentation.


WARRANTIES

        CUSTOMER ACKNOWLEDGES THAT NO EXPRESS WARRANTIES HAVE BEEN MADE BY ALLSCRIPTS EXCEPT FOR THE LIMITED WARRANTY MADE IN THE AGREEMENT. SUCH LIMITED WARRANTY AND THE ASSOCIATED LIMITED REMEDY IS PROVIDED BY ALLSCRIPTS IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES RELATED TO PERFORMANCE OF THE WORK. ALLSCRIPTS DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.





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Attachments
SITE SCHEDULE
EQUIPMENT SCHEDULE
FirstFill and TouchWorks: Rx+ SubSchedule 1
USERS
FirstFill ™ Schedule SubSchedule 2—Data Items—Credentials Phone 800-654-0889—New Site Team
LIMITED POWER OF ATTORNEY
Attachments
SITE SCHEDULE
EQUIPMENT SCHEDULE
SERVICES SCHEDULE
Proprietary Rights
WARRANTIES

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EXHIBIT 21.1


ALLSCRIPTS HEALTHCARE SOLUTIONS, INC.

SUBSIDIARIES

Subsidiary

  Jurisdiction or
State of Organization

Allscripts, Inc.   Delaware
Channelhealth Incorporated   Delaware



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ALLSCRIPTS HEALTHCARE SOLUTIONS, INC. SUBSIDIARIES

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EXHIBIT 23.1


CONSENT OF KPMG LLP

The Board of Directors
Allscripts Healthcare Solutions, Inc.:

        We consent to incorporation by reference in the registration statements (No. 333-52470) on Form S-3 and (Nos. 333-37238, 333-90129, and 333-59212) on Form S-8 of Allscripts Healthcare Solutions, Inc. of our reports dated February 11, 2002, relating to the consolidated balance sheets of Allscripts Healthcare Solutions, Inc. and subsidiaries as of December 31, 2001 and 2000, and the related consolidated statements of operations, stockholders' equity (deficit) and comprehensive income (loss), and cash flows for each of the years in the two-year period ended December 31, 2001, and the related financial statement schedule, which reports appear in the December 31, 2001 annual report on Form 10-K of Allscripts Healthcare Solutions, Inc.

Chicago, Illinois
March 22, 2002




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CONSENT OF KPMG LLP

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EXHIBIT 23.2


CONSENT OF INDEPENDENT ACCOUNTANTS

        We hereby consent to the incorporation by reference in the Registration Statements on Form S-3 (No. 333-52470) and Form S-8 (Nos. 333-90129, 333-37238 and 333-59212) of Allscripts Healthcare Solutions, Inc. (formerly Allscripts, Inc.) of our reports dated February 17, 2000 relating to the consolidated financial statements and financial statement schedule, which appear in this Form 10-K. We also consent to the reference to us under the heading "Item 6. Selected Financial Data" in this Form 10-K.

/s/ PRICEWATERHOUSECOOPERS LLP

Chicago, Illinois
March 22, 2002




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CONSENT OF INDEPENDENT ACCOUNTANTS